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Summit Internet
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Connectivity Built for Property and Finance Professionals

In real estate and finance, your phone is your livelihood. Summit Internet delivers crystal-clear VoIP on our own network, fast uploads for property media, mobile plans for agents in the field, and multi-office connectivity, all from one provider, one bill, one support team in Melbourne.

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The Connectivity Challenge

Real estate is a phone business. Always has been, always will be.

A vendor calls to list their property. A buyer calls to arrange an inspection. A tenant calls about a maintenance issue. A solicitor calls to confirm exchange details. Every one of those calls represents revenue, and every call that drops, breaks up, or goes to a busy signal is revenue at risk. In an industry where a single listing can be worth tens of thousands in commission, the cost of poor phone quality isn't theoretical. It's measurable.

But the phone is only part of the picture. Modern real estate runs on bandwidth. A single property listing might include 20 to 30 high-resolution photographs (20 to 50 megabytes total), a video walkthrough (500 megabytes to 2 gigabytes), drone footage, a Matterport 3D virtual tour, and a floorplan. All of that needs to upload to realestate.com.au and Domain before the listing goes live. On a typical NBN connection where your upload speed is a fraction of your download speed, that upload can take an hour or more, during which every other system in the office slows down.

Multiply that by the number of new listings your office processes each week, and the upload bottleneck becomes a serious operational drag. Listings that should go live by 9am are still uploading at lunchtime. Agents who need to access the CRM, whether it's AgentBox, REX, or Console, are competing for bandwidth with the upload queue. The property management team trying to process rental applications through PropertyMe is waiting for screens to load.

Then there's the multi-office challenge. Even independent agencies commonly operate two or three offices across adjacent suburbs. Franchise groups like Ray White or First National may have dozens of locations that need to share CRM data, phone systems, and consistent branding. When each office is on a different ISP with a different phone provider and a different support number, coordinating anything becomes a logistical headache. When the phones go down at one office, the principal is on hold with one provider while their IT contact is on hold with another.

And the agents themselves? They're rarely in the office. They're at inspections, appraisals, auctions, and meetings. They need reliable mobile connectivity to access the CRM on the go, take calls from prospects, and send listing information to potential buyers. Their mobile plan is as much a business tool as their car.

Finance professionals face a parallel set of challenges. Mortgage brokers, financial planners, and insurance advisers run phone-intensive practices where client trust is built over the phone. Their CRM systems, compliance platforms, and document management tools all live in the cloud. Video conferencing has become standard for client meetings. And when you're dealing with sensitive financial information, the security and reliability of your connection isn't just a convenience. It's a professional obligation.

How Summit Helps Real Estate and Finance

  • Crystal-Clear VoIP on Our Own Network

    Here's something most real estate agencies don't realise: when your phone system and your internet come from different providers, neither one is responsible for call quality. The phone provider blames the internet. The internet provider blames the phone. You're stuck in the middle with crackling calls and frustrated clients.

    Summit eliminates this problem entirely. When we provide both your internet connection and your hosted phone system, we control the complete path. Voice traffic is prioritised on our network using Quality of Service (QoS) settings, ensuring your calls remain clear even when your office is uploading a batch of listing photos. No more breakup. No more echo. No more apologising to a vendor for the phone quality.

    Your team is on the phone all day. The quality of those calls directly reflects on your agency's professionalism.

  • Upload Speeds That Keep Listings Moving

    The asymmetric speed profile of standard NBN connections, fast downloads and slow uploads, is a genuine problem for real estate offices. Your team doesn't spend the day downloading. They spend it uploading property photos, videos, virtual tours, and documents.

    Summit's fixed wireless network offers symmetrical speed options where your upload speed matches your download speed. A listing package that takes an hour to upload on NBN can be done in minutes on a symmetric fixed wireless connection. Your listings go live faster. Your agents can access the CRM without waiting. Your property management team stops competing for bandwidth.

  • Hosted PBX with Professional Call Handling

    Your office phone system needs to do more than ring. It needs to present a professional image, handle high call volumes during busy periods, and route calls intelligently so that the right person gets the right call at the right time.

    Summit's our cloud phone system hosted phone system gives your agency:

    • 1300 numbers: a single, memorable number that works across multiple offices and presents a professional, consistent brand
    • IVR menus: "Press 1 for sales, press 2 for property management, press 3 for rentals", so callers reach the right department without running your reception ragged
    • Ring groups: incoming sales calls ring all available agents simultaneously, so the first person free picks up
    • After-hours routing: direct calls to voicemail, a mobile, or a recorded message outside business hours
    • Voicemail to email: agents receive missed call messages in their email and can respond from anywhere
    • Call recording: maintain records of client conversations for compliance and training

  • Mobile Plans for Agents in the Field

    Your agents aren't desk workers. They're at inspections, open homes, auctions, and client meetings. They need reliable mobile voice and data to access the CRM, take calls, and send information to prospects on the spot.

    Summit's business mobile SIM plans keep your agents connected on a national network with the voice and data they need. And because it's from the same provider as your office internet and phones, everything is on one bill with one support contact.

  • Multi-Office Connectivity

    Whether you operate two offices across neighbouring suburbs or a network of franchise locations, Summit can deliver consistent connectivity and a unified phone system across all your sites. Your CRM data syncs seamlessly. Your phone system operates as one, with calls transferring between offices and a single 1300 number routing to the right location.

    Our MPLS private network service can connect your offices securely, and our team manages the coordination so you don't have to juggle multiple providers.

Services That Matter to Real Estate and Finance

Everything below comes from Summit on one account, one bill and one number to ring. Tap any one for the detail.

Talk to an expert

Not sure which option is right for your business?

Book a short call with one of our network specialists. Tell them how your business actually runs and they will tell you which access technology suits it, which ones do not, and why. If the cheaper option is the right one, they will say so.

Book a call with a specialist Call 1300 049 749

Why Real Estate and Finance Businesses Choose Summit

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    Trusted by Leading Real Estate Brands

    Summit Internet already provides connectivity for real estate businesses including Ray White, First National, and Sotheby's International Realty offices. These agencies chose Summit because they needed reliable phones, fast uploads, and a provider who could support multi-office operations without the complexity and finger-pointing of dealing with multiple carriers.

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    Voice Quality You Can Hear the Difference

    When Summit provides both your internet and your phone system, we prioritise voice traffic on our own network. The result is consistently clear call quality: no breakup during busy periods, no echo, no competing with your office's internet traffic for bandwidth. In a phone-intensive business like real estate, the quality of every call matters.

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    Uploads That Don't Hold Up the Office

    Symmetrical speeds on Summit's fixed wireless mean your property photos, videos, and virtual tours upload at the same speed you download. No more waiting an hour for a listing package to upload to the portal. No more slowing down the entire office's internet while a large video file crawls to the cloud.

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    One Bill, One Provider, One Call to Make

    Internet, phones, mobile SIMs, 1300 numbers, and multi-office connectivity, all from Summit. When something needs attention, you make one call to one our own support team. No more coordinating between your ISP, your phone provider, and your mobile carrier. No more finger-pointing between them when something goes wrong.

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Why Australian Businesses Choose Summit Internet

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    3 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    3 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    3 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    3 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    4 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    4 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    4 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    4 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    4 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    4 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    6 months ago

  • Great service, efficient and smooth from start to finish!

    Marija Cavlina

    9 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Can Summit connect multiple offices under one account?
Yes. We regularly support real estate and finance businesses with two, three, or more office locations. Each site gets the connectivity it needs, whether fixed wireless, business NBN, or Business Grade Fibre, with centralised billing, a unified phone system, and a single support contact. Our MPLS service can connect your offices securely for shared CRM access.
What upload speed do we need for property media?
It depends on your volume. A typical listing with 25 photos, a video walkthrough, and a virtual tour might total 2 to 3 gigabytes. On a 20 Mbps upload connection, that takes over 20 minutes. On a 100 Mbps symmetrical fixed wireless connection, it takes under 5 minutes. For offices processing multiple listings per day, the symmetrical upload speeds available on Summit's fixed wireless make a significant difference.
Can our agents use Summit mobile SIMs?
Absolutely. Summit's business mobile SIM plans provide voice and data on a national network. Your agents get reliable connectivity for CRM access, calls, and email while they're in the field. All mobile charges appear on the same bill as your office internet and phone services.
How does the hosted PBX work across multiple offices?
Summit's our hosted phone system operates as a single, unified phone system regardless of how many offices you have. A caller dialling your 1300 number can be routed to the nearest office, the first available agent, or a specific department. Calls can be transferred between offices seamlessly. Each office and agent has their own extension, but to the caller, it all feels like one professional operation.
What happens if our internet goes down during a settlement?
Summit's 4G backup activates automatically when it detects a primary connection outage. Your CRM, email, phone system, and EFTPOS continue operating over the backup link. In a transaction-intensive business like real estate or finance, this automatic failover means you don't miss critical calls or lose access to documents during time-sensitive matters.
Is Summit suitable for mortgage brokers and financial planners?
Yes. Finance professionals need reliable internet for cloud-based CRM and compliance platforms, high-quality VoIP for client consultations, and the security of a static IP for encrypted connections. Summit's complete product suite addresses all of these requirements, and our hosted PBX gives sole practitioners and small firms the same professional call handling as larger operations.
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Your Agency Runs on Calls and Listings. Make Sure Both Move Fast.

Talk to Summit about internet that uploads as fast as it downloads, phones that never break up, and mobile plans that keep your agents connected. One provider. One bill. Crystal-clear calls.

Call 1300 049 749 or request a callback · Mon-Fri 9AM-5PM AEST

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