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Summit Internet
Internet & Data

Business NBN With the Support Your Provider Should Have Always Offered

Summit's business NBN plans come with what the big providers leave out: static IP included, support from our own team, and the option to bundle internet, phone, and mobile with a single team that actually picks up the phone.

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  • Talk to someone who can fix it, not just log it
  • Internet, phones and mobile on one bill
  • We tell you what you need, not what we would rather sell

Overview

NBN is the most widely available business internet option in Australia, and for many businesses, it is the right fit, particularly for smaller offices, branches in areas outside our fixed wireless coverage, and businesses with moderate bandwidth needs. The challenge is not the NBN connection itself. It is the experience of dealing with most NBN providers.

Summit Internet takes a different approach to business NBN. We do not just hand you an NBN connection and point you to a generic support queue. Every Summit business NBN plan includes a static IP address, is backed by our own support team, and can be bundled with our hosted PBX phone system, SIP trunking, business mobile SIMs, and 4G backup, all managed under one roof.

We are honest about this: if your business is within our fixed wireless coverage area, our fixed wireless service often provides a stronger connection with symmetric speeds, dedicated bandwidth, and faster installation. But where fixed wireless is not available, or where NBN meets your needs at the right price point, Summit's business NBN gives you the same local support and business-focused service that our fixed wireless customers enjoy.

Key Benefits

  • Static IP Included

    Every Summit business NBN plan includes a static IP address as standard. A static IP is essential for running VPNs, hosting services, configuring remote access, setting up CCTV systems, and maintaining reliable connections to cloud platforms that use IP-based security. Many providers charge extra for this or do not offer it at all.

  • Support That Can Actually Fix It

    When you call Summit, you reach our own support team, not a chatbot and not somebody who has to raise a ticket with another company and wait. Our support staff understand business connectivity, know our services inside out, and can resolve issues without escalating through multiple tiers. This is the single biggest difference between Summit's NBN and buying from a big provider.

  • Bundle Internet, Voice, and Mobile

    One of the most significant advantages of choosing Summit for your NBN is the ability to bundle it with our other business services. Add our hosted PBX phone system, and we prioritise voice traffic on your connection for clear, reliable calls. Add business mobile SIMs, and your entire team's communications are on one invoice. Add 4G backup, and your business stays online even if the NBN drops out. One provider. One support number. One invoice.

  • Optional 4G Backup

    NBN connections are reliable most of the time, but "most of the time" is not good enough for businesses that depend on continuous connectivity for EFTPOS, cloud applications, or phone systems. Summit's optional 4G backup provides automatic failover: if your NBN connection drops, your internet switches to 4G cellular within seconds, keeping your business online until the primary connection is restored.

  • Business-Grade Service, Not Residential

    Summit is a business-only provider. We do not sell residential broadband, which means our support processes, network management, and service priorities are all designed around the needs of businesses. When you call during business hours with a connectivity issue that is costing you money, you are our priority.

  • Speed Tiers Matched to Your Technology Type

    What speeds you can actually buy depends on the nbn technology at your address. On full fibre we can supply business plans up to 2000/500 Mbps. On copper-based technologies the ceiling is lower, and we will tell you what your address can genuinely support rather than selling you a tier the line cannot deliver.

How It Works

  1. 1 Check Availability

    NBN is available at the vast majority of Australian business premises. We will confirm your address is NBN-ready and identify the NBN technology type at your premises (FTTP, FTTC, FTTN, HFC, or fixed wireless).

  2. 2 Choose Your Plan

    Select the speed tier that suits your business. Our team can advise based on the number of users, the applications you rely on (email, cloud software, VoIP, video conferencing), and whether you need options like 4G backup.

    See the speed tiers and what each technology type can deliver below.

  3. 3 Add Your Extras

    Choose from our range of complementary services:

    • Hosted PBX cloud phone system
    • SIP trunking for your existing phone system
    • Business mobile SIMs
    • 4G backup for automatic failover
    • 1300 or 1800 inbound numbers
  4. 4 Get Connected

    For premises with existing NBN infrastructure, connection is typically straightforward. Where a new connection is required, we manage the process and keep you informed on timeframes. Once connected, we configure your static IP, set up any bundled services, and hand over a working, tested connection.

Speed Tiers by Technology Type

nbn business speed tiers and where they are available:

Speed Tier Download Upload Available On Best For
nbn Business 2000 Pro 2000 Mbps 500 Mbps Full fibre (FTTP) only, where network capacity permits Large sites, heavy cloud and data workloads, replacing a dedicated link
nbn Business 1000 Pro 1000 Mbps 400 Mbps Full fibre (FTTP) only Bandwidth-intensive offices, large media and backup transfers
nbn Business 500 Pro 500 Mbps 200 Mbps Full fibre (FTTP) only Busy offices with heavy upload requirements
nbn Business 250 Essentials 250 Mbps 100 Mbps Full fibre (FTTP) and HFC Growing teams, video conferencing, cloud-heavy workflows
nbn Business 100 Essentials 100 Mbps 40 Mbps FTTP and HFC. Also FTTN, FTTC and FTTB where the line supports it Standard offices running cloud software, VoIP and video calls
Lower tiers 25 to 100 Mbps 5 to 40 Mbps FTTN, FTTC and FTTB, depending on line length and condition Smaller sites, or premises where copper limits what is achievable

What the technology at your address means:

Technology What It Is Realistic Ceiling
FTTP (fibre to the premises) Fibre all the way into your building The full range, including 2000/500 Mbps
HFC (hybrid fibre coaxial) Fibre to the street, coaxial into the building Up to 250/100 Mbps
FTTC (fibre to the curb) Fibre to a pit outside, short copper run in Up to 100/40 Mbps, line dependent
FTTN / FTTB (fibre to the node or building) Copper from a street cabinet or building comms room 25 to 100 Mbps down, 5 to 40 Mbps up, and highly dependent on copper distance

These are nbn wholesale speed tiers, not a guaranteed throughput figure. Actual performance depends on the technology type, the condition and length of any copper in the path, in-premises wiring and how busy the network is. Availability is always subject to a service qualification at your specific address, which we run before quoting.

If your address is limited to a copper-based technology and the speeds are not good enough for how you work, that is exactly the situation our own Fixed Wireless network was built for, and Business Grade Fibre is the option where you need guaranteed symmetric capacity.

Use Cases

  • Small and Medium Offices

    For offices with 5 to 30 staff running standard business applications (email, Microsoft 365 or Google Workspace, cloud accounting, CRM platforms), business NBN at the right speed tier provides solid, reliable connectivity. Adding Summit's hosted PBX gives your team a professional phone system over the same connection.

    Lawyers & Accountants

  • Branch Offices and Satellite Sites

    If your head office runs on Summit's fixed wireless or Business Grade Fibre, your smaller branch offices may not need the same level of connectivity. Business NBN provides a cost-effective option for these sites, and all locations can be connected via Summit's MPLS private networking for secure inter-site communication.

  • Businesses Outside Fixed Wireless Coverage

    Not every premises falls within Summit's fixed wireless footprint. For businesses in areas where our wireless network does not reach, business NBN still delivers the Summit experience of local support, static IP, voice bundling, and 4G backup on the most widely available infrastructure in Australia.

  • Retail Shops and Hospitality Venues

    Smaller retail outlets and cafes that need reliable EFTPOS, cloud POS, and basic business connectivity can use business NBN as their primary connection, with 4G backup providing a safety net for those critical payment transactions.

    Hospitality & Tourism

  • Starter Businesses

    If you are just getting started and budget matters, business NBN gives you a professional-grade connection with features like static IP and local support that set you up for growth. As your needs increase, upgrading to fixed wireless or Business Grade Fibre is straightforward.

Your situation not on this list? Tell us what you run or call 1300 049 749 and we will tell you honestly whether we can help.

Talk to an expert

Not sure which option is right for your business?

Book a short call with one of our network specialists. Tell them how your business actually runs and they will tell you which access technology suits it, which ones do not, and why. If the cheaper option is the right one, they will say so.

Book a call with a specialist Call 1300 049 749

When Business NBN Is Not the Right Answer

Business NBN is a shared network. That is not a criticism, it is how it is built, and for most offices it is genuinely the sensible buy: available almost everywhere, quick to connect, and priced accordingly. But shared means the speed you see is a best effort, not a commitment.

Business NBN

Shared capacity
You share the network with other premises, including residential users at peak hour
Best-effort speed
Your tier is a ceiling, not a floor. No committed information rate
No throughput guarantee
Fast most of the time is the deal, and usually that is fine
Faults run through nbn
We chase them hard, but the restoration clock is not ours

Choose this when: An occasional slow afternoon or a longer outage is survivable

Business Grade Fibre

Dedicated capacity
The bandwidth is yours. Nobody else is on it
Committed symmetric speed
20 Mbps to 10 Gbps, upload matching download, guaranteed both ways
A real SLA
Availability target plus defined fault response and restoration windows, in the agreement
Class of service
Voice and critical traffic prioritised over bulk transfers

Choose this when: An hour offline costs you real money

See Business Grade Fibre

The honest test: work out what one hour offline actually costs your business. If the answer is a mild inconvenience, business NBN is the right call and we will happily sell you one. If the answer is stalled billing, a silent phone system, EFTPOS down or staff sent home, then you are buying the wrong product to save a few hundred dollars a month. Call 1300 049 749 and we will tell you straight, including when NBN is the smarter spend.

Call 1300 049 749

Why Choose Summit for Business NBN

  • 01

    The Same Support, Regardless of the Product

    Whether you are on our flagship fixed wireless service or our business NBN, you get the same our own support team, the same responsiveness, and the same commitment to your business. We do not have a "second tier" of service for NBN customers. You are a Summit customer, full stop.

  • 02

    Honest Advice on What You Actually Need

    We will tell you if fixed wireless is a better option for your premises. We will recommend the right speed tier based on your actual usage, not the one with the highest margin. And if NBN genuinely is the best fit for your situation, we will make sure you get the most out of it with the right configuration and complementary services.

  • 03

    A Complete Bundle Under One Roof

    Buying NBN from a big provider means your internet comes from one company, your phone system from another, your mobiles from a third, and your 4G backup from a fourth. When something goes wrong, each provider blames the others. With Summit, your NBN, phone system, mobile SIMs, and 4G backup are all managed by the same team. One point of contact. One invoice. Zero finger-pointing.

  • 04

    26 Years of Business Focus

    Summit has been serving Australian businesses since 2000. We hold ACMA Carrier Licence #388 and operate our own fixed wireless network. Our experience and infrastructure ownership give us a depth of technical knowledge that pure NBN resellers cannot match, even when the service you are buying happens to run on NBN infrastructure.

Other services businesses pair this with

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Why Australian Businesses Choose Summit Internet

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    3 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    3 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    3 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    3 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    4 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    4 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    4 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    4 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    4 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    4 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    6 months ago

  • Great service, efficient and smooth from start to finish!

    Marija Cavlina

    9 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

What makes Summit's NBN different from other providers?
Three things: support from our own team from a business-only provider, a static IP address included with every plan, and the ability to bundle your NBN with hosted PBX, SIP trunking, mobile SIMs, and 4G backup, all managed by one team. Most big providers sell NBN as a commodity. We sell it as part of a complete business communications solution.
Should I choose NBN or fixed wireless?
If your premises is within Summit's fixed wireless coverage area, fixed wireless often provides a stronger business connection, with dedicated bandwidth, symmetric speed options, and faster installation. We will check your address and give you an honest recommendation. If fixed wireless is not available at your location, or if NBN meets your needs at the right price point, business NBN is an excellent choice.
Is a static IP really included?
Yes. Every Summit business NBN plan includes a static IP address at no additional charge. This is essential for VPN access, remote desktop connections, CCTV, and many business applications that rely on a consistent IP address.
Do I get a guaranteed speed or an SLA on business NBN?
Not a throughput guarantee, no. Business NBN is a shared network, so speeds are a best effort within your tier and faults are worked to nbn's timeframes. What we add on top is a static IP, business-only support and honest sizing advice. If you need a committed speed, a committed information rate and an SLA with defined response and restoration windows, that is Business Grade Fibre, not NBN. We would rather tell you that now than have you discover it during an outage.
What speeds will I actually get?

It depends on the nbn technology at your address, and this is the single biggest factor. On full fibre (FTTP) we can supply business plans up to 2000/500 Mbps. On HFC the ceiling is 250/100. On the copper-based technologies (FTTC, FTTN, FTTB) what you can achieve depends on how much copper is in the path and what condition it is in, which is why two businesses on the same street can get different results.

We run a service qualification on your exact address before quoting, tell you which technology you have and what it can realistically deliver, and we do not sell you a speed tier your line cannot support. If the answer is disappointing, we will say so and talk to you about Fixed Wireless or Business Grade Fibre instead.

Which speed tiers can I actually order at my address?
Full fibre addresses can order the whole range, including the 2000/500 Mbps tier where nbn has capacity. HFC addresses go up to 250/100. FTTC, FTTN and FTTB addresses are limited by the copper in the path, typically landing somewhere between 25/5 and 100/40. We confirm which tiers your address qualifies for as part of the quote, so there are no surprises after you have signed.
Can I add 4G backup?
Yes. Our 4G backup service provides automatic failover if your NBN connection drops. Your internet switches to 4G cellular within seconds, keeping your EFTPOS, cloud applications, and phone system running until the primary connection is restored. For businesses where downtime is not an option, we strongly recommend it.
Can I bundle NBN with a phone system?
Absolutely. Summit's hosted PBX cloud phone system is designed to work seamlessly with our NBN plans. We configure Quality of Service to prioritise voice traffic on your connection, ensuring clear call quality even when your internet is busy with data traffic.
What contract lengths are available?
We offer a range of contract options. Contact our team on 1300 049 749 to discuss what works best for your business. We aim to offer flexibility rather than locking you in.
What if I want to upgrade to fixed wireless later?
If Summit expands our fixed wireless coverage to your area, or if you move to premises within our coverage footprint, upgrading from NBN to fixed wireless is straightforward. Our team handles the transition to make it as smooth as possible.
Get started

Business NBN Done Properly

Static IP included. Local support as standard. Bundle with voice and mobile for a complete business solution. Talk to our team today.

Call 1300 049 749 or request a callback · Mon-Fri 9AM-5PM AEST

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