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Summit Internet
Voice

Fax Without the Fax Machine

Send and receive faxes directly from your email inbox. Keep your existing fax number, ditch the hardware, and stay compliant in industries where fax still matters.

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  • Talk to someone who can fix it, not just log it
  • Internet, phones and mobile on one bill
  • We tell you what you need, not what we would rather sell

Overview

Fax is not dead. It has just moved to your inbox. In healthcare, legal, finance and government, fax remains a required communication channel for prescriptions, court documents, signed agreements and official correspondence. Summit's Fax to Email service lets your business send and receive faxes without maintaining a fax machine, a dedicated phone line, or a toner budget.

Incoming faxes arrive as PDF attachments in your email. Outgoing faxes are sent by attaching a document to an email. Your existing fax number is ported across, so the people who fax you do not need to update their records. It is simple, affordable, and it works.

Key Benefits

  • No Hardware, No Maintenance

    Eliminate the fax machine, the dedicated phone line, the paper, and the toner. Fax to Email runs entirely in the cloud. There is nothing to maintain, nothing to repair, and nothing that runs out on a Friday afternoon.

  • Keep Your Existing Fax Number

    Your fax number stays the same. We port it to Summit's network so every referral form, court cover sheet and supplier contact list remains accurate. No need to notify anyone of a number change.

  • Faxes in Your Inbox, Anywhere

    Receive faxes as PDF attachments in your email, on your computer, tablet or phone. No more walking to the fax machine to check for incoming documents. No more faxes sitting in a tray for hours before someone notices them.

  • Send Faxes from Your Desk

    Attach a document to an email, address it to the recipient's fax number, and hit send. The document is delivered as a fax on the other end. No printing, no feeding pages through a machine, no busy signals.

  • Compliance-Ready

    For industries where fax is a regulatory or practical requirement, such as medical referrals, prescriptions, legal filings and signed financial documents, Fax to Email keeps you compliant without the burden of legacy hardware.

  • Secure and Private

    Faxes are delivered directly to the designated email address, not to an open tray in a shared office. Sensitive documents stay private and are stored digitally for easy, secure archiving.

How It Works

  1. 1 Sign up and port your number

    Summit provisions your Fax to Email service and ports your existing fax number to our network. If you need a new fax number, we can provide one.

  2. 2 Receive faxes

    Incoming faxes are converted to PDF and delivered to your nominated email address (or multiple addresses). You receive them instantly, wherever you are.

  3. 3 Send faxes

    Compose an email, attach the document you want to fax, and send it to the recipient's fax number using the Fax to Email addressing format. Summit converts it and delivers it as a standard fax.

  4. 4 Archive and search

    Because every fax is a PDF in your email, you automatically have a digital archive. Search, sort and store fax correspondence alongside the rest of your business communications.

Features

Inbound Fax to Email
: Incoming faxes converted to PDF and delivered to one or more email addresses
Outbound Email to Fax
: Send faxes by email with document attachments
Number Porting
: Keep your existing fax number
New Number Provisioning
: New local or national fax numbers available if needed
Multi-Recipient Delivery
: Route incoming faxes to multiple email addresses simultaneously
PDF Format
: All faxes delivered as universally compatible PDF files
Digital Archiving
: Every fax stored in your email for easy search and retrieval
No Hardware Required
: Entirely cloud-based, no fax machine or dedicated line needed

Use Cases

  • Medical Practices and Pharmacies

    GP surgeries, specialists and pharmacies still rely on fax for referral letters, pathology results, prescriptions and inter-practice correspondence. Fax to Email keeps this channel open without a bulky machine in the consulting room, and ensures incoming faxes are seen immediately rather than sitting unnoticed in a tray.

    Pharmacies & Medical Consultants

  • Legal Firms

    Court documents, signed agreements and inter-firm correspondence are frequently faxed in the legal profession. Fax to Email means solicitors can receive and send faxes from their desk, or from court, without returning to the office. Every fax is automatically archived as a PDF for the file.

    Lawyers & Accountants

  • Financial Services

    Signed loan documents, authorisation forms and compliance paperwork often require fax transmission. Fax to Email lets financial advisers, brokers and accountants handle fax correspondence securely and efficiently from anywhere.

    Lawyers & Accountants

Your situation not on this list? Tell us what you run or call 1300 049 749 and we will tell you honestly whether we can help.

Talk to an expert

Not sure which option is right for your business?

Book a short call with one of our network specialists. Tell them how your business actually runs and they will tell you which access technology suits it, which ones do not, and why. If the cheaper option is the right one, they will say so.

Book a call with a specialist Call 1300 049 749

Why Choose Summit for Fax to Email

  • 01

    Part of a Complete Business Communications Suite

    Fax to Email integrates with your Summit voice and internet services. One provider for your internet, phone system, fax and mobile: one bill, one support team, and no gaps between providers.

  • 02

    Support That Can Actually Fix It

    If you ever have an issue with your fax service, you call our own support team. Quick, knowledgeable support from people who understand the service and your business.

  • 03

    Simple and Affordable

    Fax to Email is one of the most affordable services Summit offers. There are no complex plans to navigate. It simply works, every day, without fuss.

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Why Australian Businesses Choose Summit Internet

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    3 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    3 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    3 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    3 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    4 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    4 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    4 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    4 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    4 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    4 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    6 months ago

  • Great service, efficient and smooth from start to finish!

    Marija Cavlina

    9 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Can I keep my existing fax number?
Yes. We port your existing fax number to Summit's Fax to Email service. The porting process typically takes 5 to 10 business days, and your fax number continues to work throughout.
Do I need any special software?
No. Fax to Email works with your existing email client: Outlook, Gmail, Apple Mail, or any other email application. There is nothing to install.
Can multiple people receive the same incoming fax?
Yes. You can configure incoming faxes to be delivered to multiple email addresses simultaneously, so the right people see every fax as soon as it arrives.
What format are received faxes in?
All incoming faxes are delivered as PDF attachments, which can be opened on virtually any device.
Can I send faxes to international numbers?
Yes. Outbound faxes can be sent to both Australian and international fax numbers.
Is Fax to Email secure?
Faxes are delivered directly to your email inbox rather than printed on a shared fax machine, which improves document privacy. For additional security, we recommend using an encrypted email service.
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Ready to Retire Your Fax Machine?

Set up Fax to Email in days. Keep your number, lose the hardware.

Call 1300 049 749 or request a callback · Mon-Fri 9AM-5PM AEST

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