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Summit Internet
Internet & Data

Dedicated Fibre. Guaranteed Speeds. Zero Compromise.

Business Grade Fibre delivers the highest tier of business internet: symmetric speeds, unlimited data, an SLA you can rely on, and the performance your cloud applications and voice systems demand.

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1300 049 749
Mon-Fri 9AM-5PM AEST
  • Talk to someone who can fix it, not just log it
  • Internet, phones and mobile on one bill
  • We tell you what you need, not what we would rather sell

Overview

For businesses where internet performance is not negotiable, Business Grade Fibre provides the gold standard. Unlike standard NBN broadband, where your traffic shares infrastructure with other users, a Business Grade Fibre connection gives your business a dedicated fibre path with guaranteed symmetric speeds. What you pay for is exactly what you get, every hour of every day.

Summit Internet delivers Business Grade Fibre through our Points of Presence in NEXTDC data centres across Australia (M1 Melbourne, B2 Brisbane, P1 Perth, S1 Sydney), providing your business with low-latency access to major cloud platforms, internet exchanges, and carrier networks. Combined with our own support team and over 26 years of experience serving Australian businesses, you get enterprise-grade connectivity with the personal service of a local provider.

Whether you are running bandwidth-intensive cloud applications, hosting critical VoIP phone systems, connecting to data centre infrastructure, or simply need the assurance that your internet will perform consistently under load, Business Grade Fibre from Summit delivers.

Key Benefits

  • Guaranteed Symmetric Speeds

    With Business Grade Fibre, your upload speed matches your download speed, and both are guaranteed, not "up to". This matters for businesses that send large files, run video conferencing, back up data to the cloud, or operate VoIP phone systems. You will never experience the upload bottleneck that frustrates businesses on standard NBN plans.

  • Cost Effective for What You Get

    Dedicated fibre used to mean six-figure installation costs and pricing that only large enterprises could justify. With NBN Enterprise Ethernet now offering zero-cost fibre builds at the vast majority of Australian business premises, the barrier to entry has dropped significantly. Summit makes enterprise-grade fibre accessible to businesses of all sizes, with pricing that reflects the value, not the postcode.

  • Unlimited Data

    No data caps, no shaping, no throttling. Your Business Grade Fibre connection comes with genuinely unlimited data, so your business can operate without watching the meter. Stream, upload, download, and communicate as much as you need.

  • Fast Cloud Access

    With Summit's Points of Presence in NEXTDC data centres, your fibre connection provides low-latency, high-throughput access to major cloud platforms including AWS, Microsoft Azure, and Google Cloud. For businesses that have moved critical systems to the cloud, this direct connectivity translates to faster application performance and a better experience for your team.

  • SLA-Backed Reliability

    Our Business Grade Fibre service is backed by a service level agreement with defined fault response and resolution commitments. This is not a best-effort service. It is a guaranteed level of performance with accountability built in.

  • DDoS Protection Included

    Cyber threats do not discriminate by business size. Our Business Grade Fibre service includes DDoS protection as standard, shielding your connection from volumetric attacks that could otherwise bring your business to a standstill.

  • Support That Can Actually Fix It

    Your dedicated fibre connection is supported by our own support team, real people who understand business connectivity and can assist without scripts or transfers. When you need help, you get it from someone who knows your service inside and out.

  • IP Voice Ready

    Business Grade Fibre is the ideal foundation for business voice services. When you pair it with Summit's hosted PBX or SIP trunking, we can apply Quality of Service (QoS) policies that prioritise voice traffic on your connection. The result is crystal-clear call quality, even when your team is simultaneously downloading files, running video calls, and using cloud applications. One provider for internet and voice means no blame-shifting and no compromised call quality.

How It Works

Business Grade Fibre delivers a dedicated fibre-optic cable directly to your business premises. Unlike standard NBN, which shares capacity across multiple users, your Ethernet connection provides a private, uncontested path between your premises and Summit's network.

The connection path:

  1. 1 Your premises

    : A fibre-optic cable is terminated at your building with a Network Termination Device (NTD), providing a standard Ethernet handoff to your network equipment.

  2. 2 Dedicated fibre path

    : Your connection travels over a dedicated fibre path, with no shared segments or contention with other users. The speed you are provisioned is the speed you receive.

  3. 3 Summit's core network

    : Your fibre connects to Summit's core network infrastructure, with Points of Presence in NEXTDC data centres (M1, B2, P1, S1), providing direct access to major cloud providers, internet exchanges, and peering partners.

  4. 4 The internet and beyond

    : From our core network, your traffic is routed efficiently to its destination, whether that is a cloud application, a SaaS platform, your data centre, or anywhere else on the internet.

  5. 5 Installation

    typically involves a fibre build to your premises (often at no cost on qualifying contracts), followed by configuration and testing by our team. Timeframes vary depending on the fibre build required, but our team will provide a clear timeline at the quoting stage and keep you informed throughout.

Features

Bandwidth and Capacity

Symmetric by design
: Upload matches download at every speed, because the service is not built on a contended shared tail
20 Mbps to 10 Gbps
: Bandwidth scales across that range, including 5 Gbps and 10 Gbps for large sites
Bandwidth changes without a rebuild
: Increase capacity on an existing tail without re-running fibre or replacing hardware
Unlimited data
: No included-data allowance, no excess usage charges, no shaping
Dedicated capacity
: The bandwidth you buy is yours, not shared with other premises

Service Levels

Committed SLA
: Availability target, fault response and restoration windows written into the agreement, not aspirational marketing
Class of service options
: Standard, premium and expedited handling so latency-sensitive traffic such as voice can be prioritised over bulk transfers
Proactive monitoring
: The tail is monitored, so in many cases we open the fault before you notice it
Named escalation path
: A Melbourne team who can escalate into the access network, rather than a queue

Access and Delivery

Multiple access paths
: Delivered over nbn Enterprise Ethernet or an alternative fibre access network, whichever actually reaches your building on sensible commercials
Interim service while fibre is built
: Where a fibre build will take time, we can put a temporary connection in early and convert it to backup once fibre is live
Fibre build to premises
: Where no suitable fibre exists, a build can be quoted, and in some areas build contributions are reduced or waived
Standard handoff
: Ethernet handoff to your equipment, so it drops into existing routing without special hardware

Network and Security

DDoS protection included
: Volumetric attack mitigation as standard, not a paid add-on
Points of presence in NEXTDC
: M1 Melbourne, B2 Brisbane, P1 Perth and S1 Sydney, with direct peering to major cloud platforms and internet exchanges
Low and predictable latency
: A dedicated path with consistent latency and jitter, which is what voice and remote desktop actually need
Static IP addressing
: Static IPs included, with larger allocations available
Ready for private networking
: Pairs with MPLS Private IP Networks for multi-site connectivity

Use Cases

  • Businesses Running Cloud-First Operations

    If your business has moved its critical systems to the cloud (CRM, ERP, accounting, document management, collaboration tools), then your internet connection is the single point of failure for your entire operation. Business Grade Fibre provides the guaranteed performance and reliability that cloud-first businesses require.

    Lawyers & Accountants
  • Offices With Heavy VoIP Usage

    Real estate agencies, call centres, professional services firms, and any business that lives on the phone needs an internet connection that treats voice traffic as a priority. Summit's Business Grade Fibre paired with our hosted PBX or SIP trunking delivers QoS-prioritised voice with guaranteed bandwidth: no dropouts, no jitter, no complaints from clients.

    Lawyers & Accountants
  • Multi-Site Head Offices

    If your head office is the hub for multiple branch locations, it needs the highest tier of connectivity. Business Grade Fibre at your central site, combined with Summit's fixed wireless or NBN at branch offices, creates a reliable hub-and-spoke network architecture. Add MPLS private networking for secure inter-site communication.

  • Data Centre Connectivity

    Businesses with co-located infrastructure in NEXTDC or other data centre facilities benefit from Summit's direct presence in these facilities. Our PoPs in NEXTDC M1, B2, P1, and S1 mean your office-to-data-centre connection is fast, direct, and low-latency.

  • Creative and Media Businesses

    Design studios, video production companies, architecture firms, and any business that works with large files need symmetric bandwidth. Uploading project files, rendering to cloud services, and collaborating on large assets requires upload speeds that standard NBN simply cannot deliver. Business Grade Fibre makes upload bottlenecks a thing of the past.

  • Healthcare and Compliance-Driven Industries

    Medical practices, legal firms, accounting offices, and financial services businesses all operate under compliance frameworks that demand reliable, secure connectivity. Business Grade Fibre with Summit's DDoS protection and SLA provides the foundation for meeting these requirements.

    Dentists & GPs

Your situation not on this list? Tell us what you run or call 1300 049 749 and we will tell you honestly whether we can help.

Talk to an expert

Not sure which option is right for your business?

Book a short call with one of our network specialists. Tell them how your business actually runs and they will tell you which access technology suits it, which ones do not, and why. If the cheaper option is the right one, they will say so.

Why Choose Summit for Business Grade Fibre

  • 01

    One Provider for Everything

    Summit does not just sell you a fibre connection and leave you to sort out the rest. We provide Business Grade Fibre alongside hosted PBX, SIP trunking, business mobile SIMs, 1300/1800 numbers, and 4G backup, all managed by a single team with a single point of accountability. When your internet and voice run on the same provider's network, you get integrated QoS, coordinated failover, and one number to call when you need support.

  • 02

    Data Centre Presence Where It Matters

    Our Points of Presence in NEXTDC M1 (Melbourne), B2 (Brisbane), P1 (Perth), and S1 (Sydney) mean your fibre connection has direct, low-latency access to the cloud platforms and services your business depends on. This is not a generic internet connection. It is purpose-built connectivity with carrier-grade routing.

  • 03

    26 Years of Trusted Service

    Summit Internet has been serving Australian businesses since 2000. We hold ACMA Carrier Licence #388, we own our network infrastructure, and we have the engineering depth and operational experience to deliver enterprise-grade fibre services without the enterprise-grade attitude.

  • 04

    Local Support, Real Accountability

    When you call us, you reach our own support team. When there is an issue, we resolve it directly. There is no third-party queue to wait in. Your Business Grade Fibre connection is supported by the same team that manages our core network, which means faster diagnostics, faster resolution, and a genuine understanding of your service.

Why Australian Businesses Choose Summit Internet

Frequently asked questions

What is Business Grade Fibre?
Business Grade Fibre is a dedicated fibre-optic internet connection that delivers guaranteed symmetric speeds to your business premises. Unlike standard NBN broadband, which shares infrastructure with other users, your Business Grade Fibre connection provides a private, uncontested path with consistent performance at all times.
How is it different from standard NBN?
Standard NBN shares capacity among multiple users, which means your speeds can fluctuate, especially during busy periods. Business Grade Fibre gives you a dedicated connection with guaranteed speeds, symmetric upload and download, a formal SLA with fault resolution commitments, and no contention. It is a fundamentally different tier of service.
What speeds are available?
Symmetric bandwidth from 20 Mbps up to 10 Gbps, with 5 Gbps and 10 Gbps available for large sites. Upload always matches download. The right speed depends on how many staff you have, how much you move to and from the cloud, and whether the link is also carrying voice. We will size it with you rather than selling you the biggest number, and you can increase capacity later without a rebuild.
How much does it cost?
Pricing depends on the speed tier, contract term, and your premises location. With NBN Enterprise Ethernet now offering zero-cost fibre builds at the vast majority of business premises, the upfront barrier has been significantly reduced. Contact our team on 1300 049 749 for a tailored quote based on your specific requirements.
How long does installation take?
Installation timeframes vary depending on whether fibre infrastructure already exists at your premises. For premises with existing fibre, activation can be relatively quick. Where a new fibre build is required, timeframes are typically 3 to 8 weeks depending on the distance and complexity involved. We will provide a clear timeline at the quoting stage.
Can I bundle it with phone services?
Absolutely, and we strongly recommend it. When your Business Grade Fibre and voice services (hosted PBX or SIP trunking) both come from Summit, we apply Quality of Service policies that prioritise your voice traffic. This means crystal-clear calls even when your internet connection is under heavy data load. It is one of the key advantages of having a single provider for both.
Is there a data cap?
No. Business Grade Fibre from Summit includes genuinely unlimited data. No caps, no shaping, no throttling.
What availability can I expect?
Target service availability on the fibre access is 99.95%, and higher again where a site takes a second diverse path or a mobile backup service alongside it. Availability targets are only meaningful with a response commitment behind them, so ask us for the fault response and restoration windows in writing. We will put them in the agreement.
What SLA do you offer?
Our Business Grade Fibre service is backed by a service level agreement with defined fault response and resolution windows. If we do not meet the SLA, service credits apply. Full details are provided in our Service Level Agreement document.
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Get Dedicated Fibre That Performs as Promised

Guaranteed speeds, unlimited data, and the local support your business deserves. Talk to our team about Business Grade Fibre today.

Call 1300 049 749 or request a callback · Mon-Fri 9AM-5PM AEST

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