Dedicated Fibre. Guaranteed Speeds. Zero Compromise.
Business Grade Fibre delivers the highest tier of business internet: symmetric speeds, unlimited data, an SLA you can rely on, and the performance your cloud applications and voice systems demand.
- Talk to someone who can fix it, not just log it
- Internet, phones and mobile on one bill
- We tell you what you need, not what we would rather sell
Overview
For businesses where internet performance is not negotiable, Business Grade Fibre provides the gold standard. Unlike standard NBN broadband, where your traffic shares infrastructure with other users, a Business Grade Fibre connection gives your business a dedicated fibre path with guaranteed symmetric speeds. What you pay for is exactly what you get, every hour of every day.
Summit Internet delivers Business Grade Fibre through our Points of Presence in NEXTDC data centres across Australia (M1 Melbourne, B2 Brisbane, P1 Perth, S1 Sydney), providing your business with low-latency access to major cloud platforms, internet exchanges, and carrier networks. Combined with our own support team and over 26 years of experience serving Australian businesses, you get enterprise-grade connectivity with the personal service of a local provider.
Whether you are running bandwidth-intensive cloud applications, hosting critical VoIP phone systems, connecting to data centre infrastructure, or simply need the assurance that your internet will perform consistently under load, Business Grade Fibre from Summit delivers.
Key Benefits
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Guaranteed Symmetric Speeds
With Business Grade Fibre, your upload speed matches your download speed, and both are guaranteed, not "up to". This matters for businesses that send large files, run video conferencing, back up data to the cloud, or operate VoIP phone systems. You will never experience the upload bottleneck that frustrates businesses on standard NBN plans.
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Cost Effective for What You Get
Dedicated fibre used to mean six-figure installation costs and pricing that only large enterprises could justify. With NBN Enterprise Ethernet now offering zero-cost fibre builds at the vast majority of Australian business premises, the barrier to entry has dropped significantly. Summit makes enterprise-grade fibre accessible to businesses of all sizes, with pricing that reflects the value, not the postcode.
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Unlimited Data
No data caps, no shaping, no throttling. Your Business Grade Fibre connection comes with genuinely unlimited data, so your business can operate without watching the meter. Stream, upload, download, and communicate as much as you need.
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Fast Cloud Access
With Summit's Points of Presence in NEXTDC data centres, your fibre connection provides low-latency, high-throughput access to major cloud platforms including AWS, Microsoft Azure, and Google Cloud. For businesses that have moved critical systems to the cloud, this direct connectivity translates to faster application performance and a better experience for your team.
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SLA-Backed Reliability
Our Business Grade Fibre service is backed by a service level agreement with defined fault response and resolution commitments. This is not a best-effort service. It is a guaranteed level of performance with accountability built in.
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DDoS Protection Included
Cyber threats do not discriminate by business size. Our Business Grade Fibre service includes DDoS protection as standard, shielding your connection from volumetric attacks that could otherwise bring your business to a standstill.
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Support That Can Actually Fix It
Your dedicated fibre connection is supported by our own support team, real people who understand business connectivity and can assist without scripts or transfers. When you need help, you get it from someone who knows your service inside and out.
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IP Voice Ready
Business Grade Fibre is the ideal foundation for business voice services. When you pair it with Summit's hosted PBX or SIP trunking, we can apply Quality of Service (QoS) policies that prioritise voice traffic on your connection. The result is crystal-clear call quality, even when your team is simultaneously downloading files, running video calls, and using cloud applications. One provider for internet and voice means no blame-shifting and no compromised call quality.
How It Works
Business Grade Fibre delivers a dedicated fibre-optic cable directly to your business premises. Unlike standard NBN, which shares capacity across multiple users, your Ethernet connection provides a private, uncontested path between your premises and Summit's network.
The connection path:
- 1 Your premises
Your premises
: A fibre-optic cable is terminated at your building with a Network Termination Device (NTD), providing a standard Ethernet handoff to your network equipment.
- 2 Dedicated fibre path
Dedicated fibre path
: Your connection travels over a dedicated fibre path, with no shared segments or contention with other users. The speed you are provisioned is the speed you receive.
- 3 Summit's core network
Summit's core network
: Your fibre connects to Summit's core network infrastructure, with Points of Presence in NEXTDC data centres (M1, B2, P1, S1), providing direct access to major cloud providers, internet exchanges, and peering partners.
- 4 The internet and beyond
The internet and beyond
: From our core network, your traffic is routed efficiently to its destination, whether that is a cloud application, a SaaS platform, your data centre, or anywhere else on the internet.
- 5 Installation
Installation
typically involves a fibre build to your premises (often at no cost on qualifying contracts), followed by configuration and testing by our team. Timeframes vary depending on the fibre build required, but our team will provide a clear timeline at the quoting stage and keep you informed throughout.
Features
Bandwidth and Capacity
- Symmetric by design
- : Upload matches download at every speed, because the service is not built on a contended shared tail
- 20 Mbps to 10 Gbps
- : Bandwidth scales across that range, including 5 Gbps and 10 Gbps for large sites
- Bandwidth changes without a rebuild
- : Increase capacity on an existing tail without re-running fibre or replacing hardware
- Unlimited data
- : No included-data allowance, no excess usage charges, no shaping
- Dedicated capacity
- : The bandwidth you buy is yours, not shared with other premises
Service Levels
- Committed SLA
- : Availability target, fault response and restoration windows written into the agreement, not aspirational marketing
- Class of service options
- : Standard, premium and expedited handling so latency-sensitive traffic such as voice can be prioritised over bulk transfers
- Proactive monitoring
- : The tail is monitored, so in many cases we open the fault before you notice it
- Named escalation path
- : A Melbourne team who can escalate into the access network, rather than a queue
Access and Delivery
- Multiple access paths
- : Delivered over nbn Enterprise Ethernet or an alternative fibre access network, whichever actually reaches your building on sensible commercials
- Interim service while fibre is built
- : Where a fibre build will take time, we can put a temporary connection in early and convert it to backup once fibre is live
- Fibre build to premises
- : Where no suitable fibre exists, a build can be quoted, and in some areas build contributions are reduced or waived
- Standard handoff
- : Ethernet handoff to your equipment, so it drops into existing routing without special hardware
Network and Security
- DDoS protection included
- : Volumetric attack mitigation as standard, not a paid add-on
- Points of presence in NEXTDC
- : M1 Melbourne, B2 Brisbane, P1 Perth and S1 Sydney, with direct peering to major cloud platforms and internet exchanges
- Low and predictable latency
- : A dedicated path with consistent latency and jitter, which is what voice and remote desktop actually need
- Static IP addressing
- : Static IPs included, with larger allocations available
- Ready for private networking
- : Pairs with MPLS Private IP Networks for multi-site connectivity
Use Cases
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Businesses Running Cloud-First Operations
Lawyers & AccountantsIf your business has moved its critical systems to the cloud (CRM, ERP, accounting, document management, collaboration tools), then your internet connection is the single point of failure for your entire operation. Business Grade Fibre provides the guaranteed performance and reliability that cloud-first businesses require.
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Offices With Heavy VoIP Usage
Lawyers & AccountantsReal estate agencies, call centres, professional services firms, and any business that lives on the phone needs an internet connection that treats voice traffic as a priority. Summit's Business Grade Fibre paired with our hosted PBX or SIP trunking delivers QoS-prioritised voice with guaranteed bandwidth: no dropouts, no jitter, no complaints from clients.
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Multi-Site Head Offices
If your head office is the hub for multiple branch locations, it needs the highest tier of connectivity. Business Grade Fibre at your central site, combined with Summit's fixed wireless or NBN at branch offices, creates a reliable hub-and-spoke network architecture. Add MPLS private networking for secure inter-site communication.
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Data Centre Connectivity
Businesses with co-located infrastructure in NEXTDC or other data centre facilities benefit from Summit's direct presence in these facilities. Our PoPs in NEXTDC M1, B2, P1, and S1 mean your office-to-data-centre connection is fast, direct, and low-latency.
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Creative and Media Businesses
Marketing & MediaDesign studios, video production companies, architecture firms, and any business that works with large files need symmetric bandwidth. Uploading project files, rendering to cloud services, and collaborating on large assets requires upload speeds that standard NBN simply cannot deliver. Business Grade Fibre makes upload bottlenecks a thing of the past.
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Healthcare and Compliance-Driven Industries
Dentists & GPsMedical practices, legal firms, accounting offices, and financial services businesses all operate under compliance frameworks that demand reliable, secure connectivity. Business Grade Fibre with Summit's DDoS protection and SLA provides the foundation for meeting these requirements.
Your situation not on this list? Tell us what you run or call 1300 049 749 and we will tell you honestly whether we can help.
Not sure which option is right for your business?
Book a short call with one of our network specialists. Tell them how your business actually runs and they will tell you which access technology suits it, which ones do not, and why. If the cheaper option is the right one, they will say so.
Why Choose Summit for Business Grade Fibre
- 01
One Provider for Everything
Summit does not just sell you a fibre connection and leave you to sort out the rest. We provide Business Grade Fibre alongside hosted PBX, SIP trunking, business mobile SIMs, 1300/1800 numbers, and 4G backup, all managed by a single team with a single point of accountability. When your internet and voice run on the same provider's network, you get integrated QoS, coordinated failover, and one number to call when you need support.
- 02
Data Centre Presence Where It Matters
Our Points of Presence in NEXTDC M1 (Melbourne), B2 (Brisbane), P1 (Perth), and S1 (Sydney) mean your fibre connection has direct, low-latency access to the cloud platforms and services your business depends on. This is not a generic internet connection. It is purpose-built connectivity with carrier-grade routing.
- 03
26 Years of Trusted Service
Summit Internet has been serving Australian businesses since 2000. We hold ACMA Carrier Licence #388, we own our network infrastructure, and we have the engineering depth and operational experience to deliver enterprise-grade fibre services without the enterprise-grade attitude.
- 04
Local Support, Real Accountability
When you call us, you reach our own support team. When there is an issue, we resolve it directly. There is no third-party queue to wait in. Your Business Grade Fibre connection is supported by the same team that manages our core network, which means faster diagnostics, faster resolution, and a genuine understanding of your service.
Other services businesses pair this with
Bundle them on one bill →Why Australian Businesses Choose Summit Internet
The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.
Paul Braithwaite
3 months ago
We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more
Elli Darabi
3 months ago
The best service !!! Got issue fixed out by Greg ^^
白大倫
3 months ago
The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!
Aaron Klaver
3 months ago
As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more
James Paterson
4 months ago
Prompt and efficient service. Highly recommend
Elliot Bell
4 months ago
We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.
Ryan Bell
4 months ago
As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more
Mal Skinner
4 months ago
After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more
Adam Hastie
4 months ago
Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.
Jo Bodhankar
4 months ago
Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more
Alex Holly
6 months ago
Great service, efficient and smooth from start to finish!
Marija Cavlina
9 months ago
Reviews from Google. Read all reviews on Google
Frequently asked questions
What is Business Grade Fibre?
How is it different from standard NBN?
What speeds are available?
How much does it cost?
How long does installation take?
Can I bundle it with phone services?
Is there a data cap?
What availability can I expect?
What SLA do you offer?
Get Dedicated Fibre That Performs as Promised
Guaranteed speeds, unlimited data, and the local support your business deserves. Talk to our team about Business Grade Fibre today.
Call 1300 049 749 or request a callback · Mon-Fri 9AM-5PM AEST