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Your Centre Runs on Connectivity Now. Make Sure It Can Keep Up

Between CCTV systems, parent communication apps, CCS compliance reporting, and digital sign-in, today's childcare centres need more bandwidth and more reliability than ever. Summit Internet delivers business-grade connectivity built for the demands your centre actually faces.

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The Connectivity Challenge

Childcare has changed. A decade ago, a centre could get by with a basic internet connection for email and the occasional online form. Today, connectivity is woven into almost everything your centre does, from the moment a parent signs their child in on a digital kiosk to the moment your educators upload photos and learning stories through Xplor, Storypark, or Kinderloop. Your CCS submissions to Services Australia happen in real-time. Your billing and payment processing runs through the cloud. And with the September 2025 NQF reforms and the $189 million national CCTV trial program rolling out, the bandwidth demands on childcare centres are about to increase significantly.

The problem is that many childcare centres operate in converted residential premises or suburban locations where the internet infrastructure was never designed for this kind of load. Your centre might be running CCTV across multiple rooms, streaming footage to cloud storage, pushing photo and video updates to parents throughout the day, processing digital sign-ins and sign-outs, submitting CCS attendance data, and running EFTPOS, all on a connection that was originally provisioned for a house. When that connection slows down or drops out, the consequences ripple through your entire operation. CCS submissions fail. Parent app uploads time out. Sign-in kiosks freeze. And if your EFTPOS goes down, parents cannot pay on the spot.

What makes this especially frustrating is that most telco providers do not understand the childcare environment. They see a suburban address and offer a residential-grade solution. They do not appreciate that your centre's connectivity demands are closer to a small medical practice than a home office, and that the stakes when things go wrong include compliance breaches, unhappy parents, and disrupted care.

How Summit Helps Childcare Centres

  • Bandwidth That Handles CCTV and Everything Else

    The new CCTV requirements are a game-changer for childcare connectivity. Even with modern H.265+ compression, streaming video from multiple cameras across your centre creates a substantial and continuous demand on your upload bandwidth, and that is on top of parent app uploads, CCS reporting, and all your other daily traffic. Summit's fixed wireless service delivers dedicated, business-grade bandwidth with symmetric speed options, giving your centre the upload capacity it needs to run CCTV alongside everything else without one system degrading another. Unlike shared NBN connections where your bandwidth competes with the surrounding neighbourhood, your Summit connection is yours.

  • 4G Backup for CCS Compliance

    Your CCS attendance data needs to reach Services Australia. If it does not, your subsidy payments are affected, and you have gaps in your compliance records. Digital sign-in and sign-out is a regulatory requirement. It cannot wait for an internet outage to be resolved. Summit's automatic 4G backup detects a primary connection failure and switches to the mobile network within seconds. Your sign-in kiosks, CCS submissions, and EFTPOS keep working while the primary link is restored. For a system where compliance is non-negotiable, backup connectivity is not a luxury. It is a necessity.

  • A Phone System That Handles Parent Enquiries Professionally

    First impressions matter. When a prospective parent calls your centre, you want them to hear a professional greeting, reach the right person, and feel confident in your operation. Summit's our hosted phone system hosted phone system gives your centre features that used to be reserved for much larger businesses: auto-attendant greetings, call routing to the right staff member, voicemail to email so you never miss a message, and the ability to manage calls across multiple lines without the complexity or cost of traditional phone hardware. If you run multiple centres, your phone system can be managed centrally with calls routing to individual locations seamlessly.

  • Reliable Connectivity for Suburban Locations

    Many childcare centres are in suburban streets where NBN infrastructure is ageing or congested. Summit's fixed wireless network covers 500+ suburbs across Melbourne, delivering business-grade internet to locations where standard NBN may not cut it. Our service connects via a small rooftop antenna directly to our own network, bypassing the shared NBN infrastructure entirely. If your centre has struggled with slow or unreliable NBN, fixed wireless is the alternative you have been looking for.

  • Simple, Reliable, and Easy to Manage

    We understand that childcare centre directors and administrators are not IT specialists, and should not need to be. Summit's services are designed to be reliable and low-maintenance. Once your connection is set up, it works. If something does go wrong, you call one number, 1300 049 749, and speak to our own support team who can diagnose and resolve the issue. No navigating between multiple providers. No waiting on hold for hours.

Services That Matter to Childcare

Everything below comes from Summit on one account, one bill and one number to ring. Tap any one for the detail.

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Not sure which option is right for your business?

Book a short call with one of our network specialists. Tell them how your business actually runs and they will tell you which access technology suits it, which ones do not, and why. If the cheaper option is the right one, they will say so.

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Why Childcare Centres Choose Summit

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    We Understand What Your Centre Actually Needs

    Summit does not treat your childcare centre like a home office. We understand the bandwidth demands of CCTV systems, parent communication platforms like Xplor and Storypark, real-time CCS reporting, and digital sign-in, and we size your connection accordingly. When the September 2025 NQF reforms increase your connectivity requirements, you will already be on an infrastructure that can handle it.

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    Backup Connectivity for Compliance-Critical Systems

    CCS attendance reporting is not something that can wait until tomorrow. Digital sign-in and sign-out is a regulatory requirement. Summit's 4G backup ensures these systems remain operational even during a primary internet outage, protecting your compliance and your subsidy payments.

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    Own Network, Not a Reseller

    Summit holds ACMA Carrier Licence #388, and we build, own, operate and maintain the network your centre connects to. That means we control the quality, we manage the faults, and we do not have to wait for a third party when something needs fixing. For a centre that depends on connectivity all day, every day, that matters.

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    Local Support You Can Actually Reach

    When your sign-in kiosk is not working and parents are arriving for drop-off, you need help now, not in 48 hours. Summit's own support team answers the phone locally and understands the urgency of your situation. One call, one team, fast resolution.

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Why Australian Businesses Choose Summit Internet

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    3 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    3 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    3 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    3 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    4 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    4 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    4 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    4 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    4 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    4 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    6 months ago

  • Great service, efficient and smooth from start to finish!

    Marija Cavlina

    9 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Our centre is in a suburban residential street. Can Summit connect us?
Very likely. Summit's fixed wireless network covers 500+ suburbs across Melbourne, including many suburban areas. A small antenna is installed on your centre's roof, connecting directly to our nearest transmission tower. There is no need for new cabling in the street or any NBN infrastructure. We can check your address for coverage quickly. Just call 1300 049 749 or use our online coverage checker.
We are part of the CCTV trial program. Will our current internet handle it?
CCTV systems, even with modern compression, create a significant ongoing demand on upload bandwidth. If your centre is on a standard NBN plan, you may find that adding CCTV causes your parent apps, CCS reporting, and other systems to slow down or become unreliable. Summit's fixed wireless offers dedicated bandwidth with symmetric speed options specifically suited to handling CCTV alongside your existing connectivity needs. We can assess your current setup and recommend the right plan.
What happens to our CCS submissions if the internet goes down?
Without a backup connection, your CCS submissions will fail until your primary internet is restored. This can delay subsidy payments and create compliance gaps. With Summit's 4G backup, your connection automatically switches to the mobile network within seconds of a primary outage, so your CCS submissions, digital sign-in, and EFTPOS continue uninterrupted.
Can Summit provide phone systems for multiple centres?
Yes. Our our hosted PBX hosted phone system can manage calls across multiple centres from a single platform. You can have one inbound number (such as a 1300 number) that routes calls to the right centre, or set up individual numbers for each location, all managed centrally. Adding a new centre to the system is straightforward and does not require new phone infrastructure at each site.
How long does installation take?
For fixed wireless, we can typically have your centre connected within 10 business days from order. If we miss that timeframe, your first month is free. For urgent situations, 4G with Static IP can provide interim connectivity within days.
Is the rooftop antenna large or unsightly?
No. The antenna is compact, roughly the size of a dinner plate, and is typically mounted in an unobtrusive position on your rooftop. It does not affect the appearance of your centre, and installation is quick and clean with minimal disruption to your operation.
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Give Your Centre the Connectivity It Actually Needs

CCTV mandates, parent apps, CCS compliance, digital sign-in: your centre's connectivity demands have grown enormously. Make sure your internet has grown with them. Talk to Summit about a connection built for what childcare centres actually do today.

Call 1300 049 749 or request a callback · Mon-Fri 9AM-5PM AEST

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