26 Years of Keeping Australian Businesses Connected
Summit Internet is not a startup riding a trend. We are a Melbourne-based telecommunications carrier that has been building, owning, and operating our own network since August 2000. ACMA Carrier Licence #388 is not just a number. It is proof that we put our own infrastructure behind every promise we make.
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Pick one or more. We'll quote it as a bundle if you do.
How It Started. Why It Matters.
In August 2000, Greg Lipschitz founded Summit Internet with a straightforward conviction: Australian businesses deserved a telecommunications provider that would actually deliver what it promised.
The early days of Australian business internet were defined by broken commitments. Providers oversold capacity they did not have. Support meant waiting on hold for hours, only to be told the problem was someone else's fault. Businesses were treated as account numbers, not as the operations that depended on their connection to function.
Greg saw a different path. Rather than reselling someone else's bandwidth and hoping for the best, he set out to build Summit's own network: infrastructure that Summit would own, operate, and be accountable for. It was harder. It was slower. It required real investment in towers, radios, fibre backhaul, and engineering talent. But it meant that when a Summit customer had a problem, Summit could fix it. No intermediaries. No excuses. No waiting for a third party to decide your business mattered enough to prioritise.
That decision, to own the network rather than rent it, has shaped everything Summit has done in the quarter-century since.
26 Years of Building Something That Lasts
From a single point of presence in Melbourne to a fixed wireless network spanning 500+ suburbs across 4,500+ square kilometres, Summit's growth has been deliberate and grounded. We have never chased scale at the expense of service quality. We have never raised capital by selling promises we could not keep.
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August 2000
Summit Internet founded by Greg Lipschitz in Melbourne
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ACMA Carrier Licence #388 granted
Summit becomes a licensed telecommunications carrier, authorised to own and operate network infrastructure
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Fixed wireless network built and expanded
Tower by tower, suburb by suburb, Summit's own network grew to cover 500+ suburbs and 4,500+ km² of Melbourne
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Points of Presence in NEXTDC data centres
Summit established PoPs in NEXTDC B2, M1, P1, and S1, providing low-latency connectivity to major cloud platforms and co-location facilities
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Full product suite developed
Internet, hosted voice, SIP trunking, 1300/1800 numbers, fax to email, mobile SIM plans, mobile broadband, and 4G backup, all delivered by one team
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Thousands of businesses connected
From independent pharmacies and legal practices to national brands like Ray White, Dilmah, De Bortoli, Beacon Lighting, YMCA, and Sotheby's Realty
We exist to deliver business connectivity that works.
That sounds simple, and it should be. But in an industry where complaint volumes are surging, where the largest carriers are cutting support staff while raising prices, and where "business-grade" has become a marketing label applied to residential services with a markup, actually delivering reliable connectivity is rarer than it should be.
Summit Internet exists because Australian businesses deserve a provider that:
- Owns the infrastructure their business depends on, and takes direct responsibility for its performance
- Understands business operations well enough to know that five minutes of downtime during a lunch rush, a court filing deadline, or a PBS dispensing window is not an inconvenience. It is lost revenue, missed obligations, and damaged trust
- Answers the phone when you call, with a local team that has the knowledge and authority to solve problems, not just log tickets
- Delivers the complete package: internet, voice, mobile, and backup, so you never have to mediate a dispute between three providers while your business sits offline
That is the gap we fill. That is why we are here.
What We Stand For
Our values are not corporate wallpaper. They are the decisions we make when no one is watching, the way we treat the customer whose problem is complicated, and the standard we hold ourselves to every day.
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Customers
Everything starts and ends with the businesses we serve. Your uptime is our reputation. Your experience is our benchmark. We do not measure success by the number of connections we sell. We measure it by the number of businesses that stay.
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Honesty
We will tell you what we can do and what we cannot. If fixed wireless is not the right fit for your location, we will say so. If an issue is going to take longer than expected to resolve, you will hear it from us before you have to chase it. Trust is built on honesty, and we have been building trust for over 26 years.
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Curiosity
Technology does not stand still, and neither do we. We continuously invest in understanding new technologies, new threats, and new opportunities, not to chase trends but to ensure the solutions we deliver are genuinely the best options for the businesses that rely on us.
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Passion
We care about connectivity the way your business cares about its craft. The people at Summit are here because they find genuine satisfaction in solving problems, building infrastructure, and helping businesses operate without worrying about whether the internet is going to hold up.
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Communication
Clear, proactive, human communication. When we are doing maintenance, you will know in advance. When there is an incident, you will get honest updates, not silence followed by a generic apology. And when you call us, a real person in Melbourne will answer.
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Deliver Awesomeness
This is not a platitude. It is a commitment to going beyond "good enough." Awesomeness means the install that happens ahead of schedule. The support call that resolves the issue on the first attempt. The network that just works, month after month, so you can focus on running your business instead of troubleshooting your internet.
Not a Reseller. Not a Call Centre. A Carrier.
In an industry where the word "provider" is used loosely, it matters what a company actually provides, and what it merely resells.
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We Own Our Network
Summit Internet holds ACMA Carrier Licence #388. This means we are a licensed telecommunications carrier authorised to own and operate network infrastructure. Our fixed wireless network, covering 500+ suburbs and 4,500+ square kilometres of Melbourne, is ours. We designed it, we built it, we maintain it, and we upgrade it.
When something goes wrong on our network, we do not open a ticket with a wholesaler and wait. Our engineers diagnose and resolve the fault directly. That is the difference between owning infrastructure and renting it.
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We Are Business-Only
Every customer on our network is a business. We do not sell residential plans. We do not share our network with households streaming entertainment during peak hours. Our entire operation, from network engineering to support staffing to product development, is built around business requirements: uptime, speed, reliability, and responsive support.
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We Deliver the Complete Package
Internet, phone systems, mobile SIMs, and 4G backup: all from one provider. When your voice and data run on the same network, we can prioritise call quality automatically. When your primary connection drops, your 4G backup takes over seamlessly. And when you need help, one call reaches one team that understands your entire setup.
Most providers can give you a piece of the puzzle. Summit delivers the whole picture.
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We Know Your Market
Our office is at Unit 16, 107-113 Heatherdale Road, Ringwood VIC 3134. When you call 1300 049 749 you reach someone who understands Melbourne's commercial landscape, knows the difference between Footscray and Frankston, and can dispatch an engineer who will arrive in hours rather than days.
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We Have Been Here for 26 Years
Founded in August 2000, Summit Internet has operated continuously for more than a quarter of a century. We have seen providers come and go. We have watched brands launch with fanfare and close with a 1.2-star rating. We have outlasted industry hype cycles, survived market consolidations, and kept serving our customers through all of it.
Longevity is not a vanity metric. It is evidence that a business keeps its promises year after year.
Built to Perform. Built to Last.
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Fixed Wireless Network
Our fixed wireless network is the backbone of Summit Internet. Spanning 500+ suburbs across 4,500+ square kilometres of Melbourne, it provides business-grade connectivity with symmetric speed options, no shared congestion, and installation in as little as 10 business days.
Unlike NBN, which shares bandwidth among residential and business users on a common infrastructure, Summit's fixed wireless network is purpose-built for business. Every connection is provisioned with dedicated capacity, and voice traffic is prioritised automatically when you bundle with our hosted PBX or SIP trunking services.
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Data Centre Presence
Summit maintains Points of Presence in four NEXTDC data centres:
- M1: Melbourne
- B2: Brisbane
- P1: Perth
- S1: Sydney
These PoPs provide low-latency connectivity to major cloud platforms including AWS, Azure, and Google Cloud, and enable direct cross-connects for customers with co-located infrastructure.
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ACMA Carrier Licence #388
Our carrier licence is not a formality. It reflects a legal and operational commitment to owning and maintaining telecommunications infrastructure to the standards required by the Australian Communications and Media Authority. It means we are held to the same regulatory standards as the country's largest carriers, and we meet them with a fraction of their complaints.
Real People, With the Authority to Help You
Summit Internet is not a faceless corporation and not a one-person operation. We are a team of network engineers, support specialists, account managers, and telecommunications professionals who share a common belief: that Australian businesses deserve a telco provider that treats them like partners, not ticket numbers.
When you call, you speak to someone who is empowered to help rather than someone reading from a script. When you need an engineer, they know our network intimately because they helped build it.
We are large enough to deliver enterprise-grade infrastructure and small enough to know your name. That combination is increasingly rare in this industry, and we intend to keep it that way.
Founded in Melbourne in 2000, and still run by the person who started it.
Greg Lipschitz founded Summit in August 2000 because Australian businesses deserved a provider that owned its infrastructure and answered its own phone. 26 years later that is still the whole idea, and Summit is still independent.
- Founded by
- Greg Lipschitz
- Support
- 1300 049 749
- ABN
- 77 127 605 065
Why Australian Businesses Choose Summit Internet
The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.
Paul Braithwaite
3 months ago
We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more
Elli Darabi
3 months ago
The best service !!! Got issue fixed out by Greg ^^
白大倫
3 months ago
The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!
Aaron Klaver
3 months ago
As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more
James Paterson
4 months ago
Prompt and efficient service. Highly recommend
Elliot Bell
4 months ago
We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.
Ryan Bell
4 months ago
As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more
Mal Skinner
4 months ago
After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more
Adam Hastie
4 months ago
Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.
Jo Bodhankar
4 months ago
Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more
Alex Holly
6 months ago
Great service, efficient and smooth from start to finish!
Marija Cavlina
9 months ago
Reviews from Google. Read all reviews on Google
Frequently asked questions
Who founded Summit Internet?
What does ACMA Carrier Licence #388 mean?
Is Summit Internet a reseller?
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How long has Summit Internet been in business?
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Does Summit only serve businesses in Melbourne?
Ready to Work With a Telco That Owns Its Network?
For over 26 years, Summit Internet has been building infrastructure, supporting businesses, and proving that telecommunications does not have to be a source of frustration. Talk to our Melbourne team and find out what reliable, locally supported business connectivity actually feels like.
Call 1300 049 749 or request a callback · Mon-Fri 9AM-5PM AEST