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Summit Internet
For Zip Connect customers

Using Zip Connect for Your Cloud PBX or SIP Trunks? Put Your Phones and Internet With One Licensed Carrier.

Summit Internet is an independent, business-only carrier. We provide a cloud phone system, SIP trunks and Microsoft Teams Calling on our own network, alongside the internet your calls run over, and port your existing numbers across.

Get a Quote Call 1300 049 749

Switching from Zip Connect?

Book a call with a Summit switching specialist

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Would rather talk now? Call 1300 049 749

Overview

Zip Connect is an Australian provider of business communications. It sells a hosted cloud PBX phone system, SIP trunks for existing phone systems, Microsoft Teams integration and phone packages that bundle VoIP desk phones with numbers and SIP lines, as well as nbn business internet and business fibre.

Businesses review their phone provider for plenty of reasons: a contract is ending, the team is moving office, or they want their phones and the internet connection those phones depend on to come from one carrier that deals only with businesses.

Summit offers a cloud phone system, SIP trunks and Microsoft Teams Calling, plus business nbn with a static IP, 4G backup and business mobiles, all on a network we build, own and operate. Summit Internet is an independent carrier and is not affiliated with Zip Connect.

How Summit Helps

  • A Business-Only Carrier

    Summit does not sell residential services. Every product, plan and support process is built around what businesses need, and we have been doing it for 26 years.

  • A Cloud Phone System With Every Feature Included

    Our Hosted PBX starts from $10 per user per month with every feature included: auto attendant and IVR, ring groups, call queues, voicemail to email, call recording, and mobile and desktop apps.

  • Handsets Ready to Plug In

    If your team uses desk phones, we can preconfigure handsets and ship them to your office, so they work as soon as they are plugged in.

  • SIP Trunks for the Phone System You Already Have

    If you run your own phone system, our SIP trunks start from 2 channels and scale up or down as your call volumes change.

  • Microsoft Teams Calling

    Make and take external calls in Teams through Direct Routing with Teams Calling. Summit does not resell Microsoft licences, so you keep the licensing arrangement you already have.

  • Voice Prioritised on Our Own Network

    When your internet connection is also with Summit, voice traffic is prioritised with QoS across a network we build, own and operate, with Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • Internet, Phones and Mobile on One Bill

    Add business nbn with a static IP included, Ethernet over fibre, 4G backup with automatic failover and business mobile SIM plans, all on one bill from one carrier.

  • Inbound Numbers and Extras

    Keep or add 1300 and 1800 numbers, fax to email and on-hold messaging alongside your phone system.

How It Works

  1. 1 Tell us what you have

    Share how many users, numbers and handsets you have, whether you use a hosted PBX, your own phone system on SIP trunks or Teams, and when your current agreement ends.

  2. 2 Get a quote

    We recommend the right mix of Hosted PBX, SIP trunks or Teams Calling, plus internet and backup if you want them, and send you a clear quote.

  3. 3 Set up and test

    We build your call flows, ring groups and voicemail, and preconfigure and ship any handsets, so everything is ready before your numbers move.

  4. 4 Port your numbers

    We lodge the port of your existing numbers. Keep your Zip Connect service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Go live

    Once your numbers arrive, calls ring on Summit. Only then should you arrange to cancel your old service.

Talk to an expert

Thinking about leaving Zip Connect?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Zip Connect Customers Choose Summit

  • 01

    A Licensed Carrier, Not Just a Reseller

    Summit holds ACMA Carrier Licence #388 and builds, owns and operates its own network. Your phones and internet run on infrastructure we are directly responsible for.

  • 02

    Phones and Internet From One Provider

    When the connection and the phone system come from the same carrier, there is one bill and one team to call, and your voice traffic is prioritised on our network.

  • 03

    Built for Businesses Only

    We do not sell residential services. Our plans, support and network are designed for businesses, and have been for 26 years.

  • 04

    Room to Grow

    Start with a handful of users or a couple of SIP channels and scale up or down as your business changes, with internet, backup and mobile available when you need them.

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Zip Connect?
No. Summit Internet is an independent Australian carrier, holding ACMA Carrier Licence #388. We are not affiliated with Zip Connect in any way.
Why switch if my Zip Connect service is working?
If your current service does everything you need, there may be no reason to change. Businesses usually look at Summit when a contract is ending, when they are moving office, or when they want their phones and internet from one business-only carrier on one bill.
Will I have to pay to break my contract?
That depends on the terms of your agreement with Zip Connect. Check your contract end date and any exit fees, and we can time your switch to line up with the end of your contract.
Can I keep my phone numbers?
In most cases, yes. We port your existing numbers to Summit. Keep your Zip Connect service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
Can I keep my existing phone system?
Yes. If you run your own phone system, our SIP trunks connect it to our network, starting from 2 channels. If you would rather move to the cloud, our Hosted PBX replaces on-site hardware.
What about my desk phones?
We can preconfigure handsets and ship them to your office ready to plug in. Talk to us about whether your current handsets can be used with our service.
Can I make calls from Microsoft Teams?
Yes. Teams Calling uses Direct Routing to connect Teams to our voice network. Summit does not resell Microsoft licences, so you keep your existing Microsoft arrangement.
Do I need to move my internet to Summit too?
No, but it helps. Our phone services work over other connections, and when your internet is also with Summit, voice traffic is prioritised on our network. We offer business nbn with a static IP included and 4G backup for automatic failover.
How do I get started?
Request a quote or call 1300 049 749. Tell us about your users, numbers and contract end date, and we will plan the move around it.
Get started

Ready to Review Your Phone System?

Tell us what you run on Zip Connect today and we will quote a Summit setup with your numbers ported across.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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