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Summit Internet
For VoIPLine Telecom customers

On a VoIPLine Telecom Hosted PBX or SIP Trunk? Put Your Phones and Internet With One Australian Carrier.

Summit Internet is a licensed, business-only carrier. We provide a cloud phone system, SIP trunks and Microsoft Teams Calling on our own network, alongside the business nbn your calls run over, and port your existing numbers across.

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Switching from VoIPLine Telecom?

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Overview

VoIPLine Telecom is an Australian VoIP provider that has been operating since 2008, when it was founded in Werribee, Victoria. It sells cloud phone services to businesses, including a hosted PBX, SIP trunking for on-premises and third-party phone systems, Microsoft Teams Direct Routing, local, 1300 and 1800 numbers, fax to email and call recording, along with nbn internet. It also operates in New Zealand, the United Kingdom, Ireland and the United States.

Businesses review their phone provider for plenty of reasons: a contract is ending, the team is moving office, or they want their phones and the internet connection those phones depend on to come from one carrier that deals only with businesses.

Summit offers a cloud phone system, SIP trunks, Microsoft Teams Calling and 1300 and 1800 numbers, plus business nbn with a static IP, 4G backup and business mobiles, all on a network we build, own and operate. Summit Internet is an independent carrier and is not affiliated with VoIPLine Telecom.

How Summit Helps

  • A Business-Only Carrier

    Summit does not sell residential services. Every product, plan and support process is built around what businesses need, and we have been doing it for 26 years.

  • A Cloud Phone System With Every Feature Included

    Hosted PBX starts from $10 per user per month and includes auto attendant and IVR, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps. Every feature is included, so there are no add-ons to work out per user.

  • SIP Trunks for a Phone System You Own

    Running your own PBX on site? SIP trunks start from 2 channels and scale up or down as your call volumes change.

  • Microsoft Teams Calling

    If your team works in Teams, Teams Calling connects it to the phone network through Direct Routing, so staff make and take calls on their business numbers from Teams. You keep buying your Microsoft licences as you do now.

  • 1300 and 1800 Numbers, Fax to Email and On-Hold Messaging

    Keep your inbound 1300 and 1800 numbers working, receive faxes as email, and play on-hold messages to callers while they wait.

  • Business nbn With a Static IP

    Business nbn comes with a static IP included, with speeds up to 2000/500 Mbps on full-fibre nbn. When your internet connection is also Summit's, voice traffic is prioritised on the connection.

  • 4G Backup for Your Calls

    4G Backup fails over automatically to Australia's biggest mobile network, with 98.8% population coverage, and fails back automatically once your main connection returns.

  • One Bill for Internet, Phones and Mobile

    Internet, phones and business mobile SIM plans all sit on one Summit bill, with one carrier to call about any of them.

How It Works

  1. 1 Tell us what you have

    Send us a recent bill or a list of your numbers, users, handsets and any SIP trunks, and tell us when your current agreement ends.

  2. 2 Get a quote

    We recommend a hosted PBX, SIP trunks or Teams Calling setup, plus internet and backup if you want them, and send you a written quote.

  3. 3 Set up and ship handsets

    We build your call flows, ring groups and queues, and can preconfigure handsets and ship them so they work when plugged in.

  4. 4 Port your numbers

    We lodge the port of your existing numbers. Keep your VoIPLine Telecom service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and ports of multiple numbers can take up to 30 days.

  5. 5 Cancel the old service

    Once your numbers are working on Summit, you can arrange to close your remaining VoIPLine Telecom services.

Talk to an expert

Thinking about leaving VoIPLine Telecom?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why VoIPLine Telecom Customers Choose Summit

  • 01

    A Licensed Carrier Since August 2000

    Summit Internet holds ACMA Carrier Licence #388 and has been in business for 26 years. We build, own and operate our own network, with Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • 02

    Phones and Internet From One Provider

    Your calls depend on your internet connection. With both from Summit, voice traffic is prioritised on the connection and there is one provider responsible for the whole path.

  • 03

    Built for Businesses Only

    We do not sell residential services, so our products and support are designed around Australian businesses.

  • 04

    Room to Grow

    Add users to a hosted PBX, add SIP channels, or move to Teams Calling as your business changes, without changing carrier.

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of VoIPLine Telecom?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with VoIPLine Telecom.
Why switch if my VoIPLine Telecom service is working?
If your current service does everything you need, there may be no reason to switch. Businesses usually look at Summit when a contract is ending, when they are moving office, or when they want their phones, internet and mobiles from one business-only carrier.
Will I have to pay to break my contract?
That depends on your agreement with VoIPLine Telecom. Check your terms for any minimum term or early termination costs, and time your switch to the end of your contract where you can.
Can I keep my phone numbers?
Yes, in most cases your existing numbers can be ported to Summit. Keep your VoIPLine Telecom service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and ports of multiple numbers can take up to 30 days.
Can I keep my 1300 and 1800 numbers?
Yes. Summit supports 1300 and 1800 inbound numbers, and these can be ported across as part of your switch.
I use VoIPLine Telecom SIP trunks with my own phone system. Can Summit do the same?
Yes. Summit SIP trunks work with existing phone systems, starting from 2 channels and scaling up or down as needed.
Do you support Microsoft Teams calling?
Yes. Summit provides Teams Calling through Direct Routing. We do not resell Microsoft licences, so you keep buying those as you do now.
Can Summit also provide our internet?
Yes. Summit provides business nbn nationally with a static IP included, Ethernet over fibre and 4G Static IP. In Melbourne and regional Victoria we also offer fixed wireless.
Get started

Ready to Review Your Phones?

Send us your current setup and we will quote a hosted PBX, SIP trunks or Teams Calling with internet on one bill.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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