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Summit Internet
For Voice Connect customers

Reviewing Your Voice Connect Phone System and Data Services? Talk to an Independent, Business-Only Carrier.

Summit Internet brings your cloud phone system, SIP trunks, 1300 numbers, internet and mobiles onto one bill, runs your internet on a network we build, own and operate, and ports your existing numbers across.

Switching from Voice Connect?

Book a call with a Summit switching specialist

What would you like help with?
When suits for a call?
Would rather talk now? Call 1300 049 749

Overview

Voice Connect is an Australian telecommunications and data service provider that sells to businesses only, with offices listed in Melbourne, Sydney, the Gold Coast and Brisbane. It sells cloud PBX phone systems, SIP trunks and ISDN, 13, 1300 and 1800 inbound numbers and number porting, alongside business nbn, fibre services, VPN, SD-WAN and managed routers, plus handsets and headsets.

Businesses review their provider for all sorts of reasons: a contract is ending, they are moving office, they want internet and phones from one carrier, or they want to move an older phone setup onto a cloud phone system or SIP.

Summit offers a cloud phone system, SIP trunks for the phone system you already own, inbound numbers and Microsoft Teams Calling, together with business nbn with a static IP, Ethernet over fibre and fixed wireless across Melbourne and regional Victoria, all on a network we build, own and operate. Summit Internet is an independent carrier and is not affiliated with Voice Connect.

How Summit Helps

  • A Business-Only Carrier

    Summit does not sell residential services. Every product, plan and support process is built around what businesses need, and we have been doing it for 26 years.

  • A Cloud Phone System With Every Feature Included

    Hosted PBX starts from $10 per user per month and includes auto attendant, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps. We can preconfigure your handsets and ship them to you.

  • SIP Trunks for the Phone System You Already Own

    If you run an onsite phone system, SIP trunks start from 2 channels and scale up or down as your call volumes change. If your system is still on ISDN, we can talk through moving it to SIP or to a cloud phone system.

  • 1300 and 1800 Numbers

    Keep presenting a national number to your customers. We provide 1300 and 1800 inbound numbers, with on-hold messaging and fax to email available too.

  • Business Internet With a Static IP

    Business nbn comes with a static IP included, with speeds up to 2000/500 Mbps on full-fibre nbn. For sites that need dedicated capacity, we offer Ethernet over fibre, and in Melbourne and regional Victoria, fixed wireless across 500+ suburbs with symmetric speeds from 10 Mbps up to 10 Gbps.

  • Voice Prioritised on Your Own Carrier's Network

    When your internet connection is also Summit's, voice traffic is prioritised with QoS. Our network has Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • 4G Backup for When the Line Drops

    4G Backup fails over automatically to Australia's biggest mobile network, with 98.8% population coverage, and fails back automatically when your main service returns.

  • Mobiles and One Bill

    Add business mobile SIM plans or Microsoft Teams Calling via Direct Routing. Internet, phones and mobile arrive on one bill.

How It Works

  1. 1 Tell us what you have

    List your Voice Connect services, such as your cloud phone system, SIP trunks or ISDN, inbound numbers, nbn or fibre, and when your agreement ends.

  2. 2 Get a quote

    We recommend the right mix of phones, internet and backup for each site and send you a written quote.

  3. 3 Install and set up

    We connect your internet and configure your phone system, with handsets preconfigured and shipped if you need them.

  4. 4 Port your numbers

    We port your existing numbers across. Keep your Voice Connect service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Cancel once you are live

    When your numbers have moved and everything is working, you cancel the old services.

Talk to an expert

Thinking about leaving Voice Connect?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Why Voice Connect Customers Choose Summit

  • 01

    One Carrier for Phones and Internet

    Summit is a licensed carrier that builds, owns and operates its own network. Your phones and internet sit with one provider, so there is one place to call when something needs attention.

  • 02

    Built Only for Businesses

    We do not sell residential services. Our products are designed around business sites, business numbers and business phone systems.

  • 03

    26 Years in Business

    Summit has been connecting Australian businesses since August 2000 and holds ACMA Carrier Licence #388.

  • 04

    Room to Grow

    Start with what you need today, then add users, SIP channels, sites, 4G backup or mobiles as the business grows.

Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Voice Connect?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with Voice Connect.
Why switch if my Voice Connect service is working?
If your current services do everything you need, there may be no reason to switch. Businesses usually talk to us when a contract is ending, when they are moving office, or when they want internet and phones from one carrier that deals only with businesses.
Will I have to pay to break my contract?
That depends on your agreement with Voice Connect. Check your contract terms, and we can time your switch to line up with your contract end date.
Can I keep my phone numbers?
Yes, existing numbers can be ported to Summit, including 1300 and 1800 numbers. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
Can I keep my existing onsite phone system?
Often, yes. If your phone system supports SIP, our SIP trunks can connect it to the phone network. If you would rather move to the cloud, our Hosted PBX replaces the onsite system.
My phone system still uses ISDN. Can you help?
Yes. We can connect a SIP-capable system with SIP trunks, or move you to a Hosted PBX so there is no onsite system to maintain. Tell us what you run and we will recommend the simplest path.
Do you offer business nbn?
Yes. Our business nbn is available nationally with a static IP included, and speeds up to 2000/500 Mbps on full-fibre nbn.
Is Summit's fixed wireless available at my address?
Summit's fixed wireless covers Melbourne and regional Victoria across 500+ suburbs. Check your coverage to see what is available at your site.
Can I use Microsoft Teams for calls?
Yes. Teams Calling connects Teams to the phone network through Direct Routing. Summit does not resell Microsoft licences, so you keep buying those as you do now.
Get started

Ready to Review Your Phones and Internet?

Tell us what you have with Voice Connect and we will send you a written quote for Summit.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

Call 1300 049 749 Get a Quote