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Summit Internet
For UTelecom customers

Reviewing Your UTelecom Business nbn, SIP Trunks or Cloud Calling? Talk to a Business-Only Carrier.

Summit Internet is a licensed carrier that deals only with businesses. We can move your internet and phones onto one network we build, own and operate, port your numbers, and put it all on one bill.

Get a Quote Call 1300 049 749

Switching from UTelecom?

Book a call with a Summit switching specialist

What would you like help with?
When suits for a call?
Would rather talk now? Call 1300 049 749

Overview

UTelecom is an Australian provider of communication services for businesses, with a postal address in Sunshine West, Victoria. Its website lists data services including Business NBN, nbn Enterprise Ethernet, fibre and 5G wireless, voice services including SIP trunking, inbound services and eFax, and unified communications including cloud calling, Dialpad, Microsoft Teams and contact centre products.

Businesses review their provider for plenty of reasons: a contract is coming to an end, they are moving office, or they want internet and phones from one carrier that deals only with businesses, so a single network and a single provider are responsible for both.

Summit offers business nbn with a static IP, Ethernet over fibre, SIP trunks for the phone system you already own, a Hosted PBX cloud phone system, Microsoft Teams Calling and 1300 and 1800 numbers, all on a network we build, own and operate. Summit Internet is an independent carrier and is not affiliated with UTelecom.

How Summit Helps

  • A Business-Only Carrier

    Summit does not sell residential services. Every product, plan and support process is built around what businesses need, and we have been doing it for 26 years.

  • Business nbn With a Static IP Included

    Our business nbn plans include a static IP, with speeds up to 2000/500 Mbps on full-fibre nbn. It suits offices running VPNs, remote access, cameras or hosted systems.

  • Ethernet Over Fibre for Sites That Need More

    Where a site needs more than nbn, Ethernet over fibre runs on Summit's own network, with Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • SIP Trunks for the Phone System You Already Own

    If you have an on-premise or IP phone system, Summit SIP trunks start from 2 channels and scale up or down as your call volume changes.

  • A Cloud Phone System With Every Feature Included

    Summit Hosted PBX starts from $10 per user per month with every feature included: auto attendant, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps. Handsets can be preconfigured and shipped to you.

  • Teams Calling and Inbound Numbers

    Make and take calls inside Microsoft Teams through Direct Routing, using the Microsoft licences you already have. We also provide 1300 and 1800 numbers, fax to email and on-hold messaging.

  • Voice Prioritised on One Network

    When your internet connection is also Summit's, voice traffic is prioritised with QoS. Internet, phones and mobile come on one bill from one carrier.

  • 4G Backup for When the Line Drops

    4G Backup fails over automatically to Australia's biggest mobile network, with 98.8% population coverage, and fails back automatically when your main connection returns.

How It Works

  1. 1 Tell us what you have

    Share your current internet services, phone numbers, phone system and contract end dates, and we will work out what needs to move and when.

  2. 2 Get a quote

    We recommend the internet, voice and backup services that fit your sites and send a clear quote.

  3. 3 Install the connection

    We install your Summit internet service and test it before any phones move, so there is no gap in connectivity.

  4. 4 Port your numbers

    We lodge the port for your existing numbers. Keep your current phone service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Cancel the old services

    Once your numbers have ported and everything is working on Summit, you can cancel your old services in line with your agreement.

Talk to an expert

Thinking about leaving UTelecom?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why UTelecom Customers Choose Summit

  • 01

    One Carrier for Internet and Phones

    Summit builds, owns and operates its own network. When your internet and phones both run on it, one provider is responsible for the connection and the calls.

  • 02

    Built for Businesses Only

    We do not sell residential services. Our products, plans and processes are designed around offices, multi-site businesses and teams that rely on their phones.

  • 03

    A Licensed Carrier Since 2000

    Summit holds ACMA Carrier Licence #388 and has been connecting Australian businesses for 26 years.

  • 04

    Flexible Voice Options

    Whether you want SIP trunks for an existing phone system, a cloud phone system or Teams Calling, we can match the setup your team already uses.

Other services businesses pair this with

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of UTelecom?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with UTelecom.
Why switch if my UTelecom service is working?
If your current services do everything your business needs, there may be no reason to switch. Businesses usually talk to us when a contract is ending, they are moving office, or they want internet and phones from one business-only carrier on one bill.
Will I have to pay to break my contract?
That depends on your agreement with UTelecom. Check your contract terms, and if you are still within a fixed term, we can time the switch so your new services start as your current contract ends.
Can I keep my phone numbers?
Yes, in most cases existing numbers, including 1300 and 1800 numbers, can be ported to Summit. Keep your current service active until the port completes, because only active numbers can be ported.
How long does number porting take?
The ACMA says single local numbers generally port in 8 to 15 days, and ports involving multiple numbers can take up to 30 days. We will keep you updated through the process.
Can Summit work with my existing phone system?
If your phone system supports SIP, Summit SIP trunks can connect to it, starting from 2 channels. If you would rather move to the cloud, our Hosted PBX includes every feature from $10 per user per month.
Do you support Microsoft Teams calling?
Yes. We connect Teams to the phone network through Direct Routing. Summit does not resell Microsoft licences, so you keep using the licences you already have.
Do you provide business nbn?
Yes. Summit business nbn is available nationally with a static IP included, and speeds up to 2000/500 Mbps on full-fibre nbn.
Can I have a backup connection?
Yes. 4G Backup switches over automatically to Australia's biggest mobile network if your main connection drops, and switches back when it returns.
Get started

Ready to Review Your Business Internet and Phones?

Tell us what you have today and we will put together a quote for internet and phones from one business-only carrier.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

Get a Quote Talk to Our Team
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