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Summit Internet
For The VOIP Shop customers

Running Your Business Calls on The VOIP Shop's Hosted PBX? Talk to a Business-Only Carrier.

Summit Internet is a licensed carrier that deals only with businesses. We move your cloud phone system and handsets, port your numbers, and can bring your internet onto the same network and bill.

Get a Quote Call 1300 049 749

Switching from The VOIP Shop?

Book a call with a Summit switching specialist

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When suits for a call?
Would rather talk now? Call 1300 049 749

Overview

The VOIP Shop is an Australian business VoIP provider based in Erina on the NSW Central Coast. Its website has described its main service as a Hosted PBX phone system for businesses, with VoIP handsets that can be included in a plan, rented or bought outright, and per-extension call plans.

Businesses review their phone provider for plenty of reasons: a contract is ending, the business is moving office, or they want internet and phones from one carrier that deals only with businesses, so there is one network and one provider responsible for call quality.

Summit offers a cloud phone system, SIP trunks for the phone system you already own, Microsoft Teams Calling and inbound numbers, together with business internet on a network we build, own and operate. Summit Internet is an independent carrier and is not affiliated with The VOIP Shop.

How Summit Helps

  • A Cloud Phone System With Every Feature Included

    Moving from a hosted phone system? Hosted PBX starts from $10 per user per month and includes auto attendant, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps.

  • Handsets Preconfigured and Shipped

    If you need new handsets as part of the move, we can preconfigure them and ship them to you, so your team plugs them in and starts taking calls.

  • A Business-Only Carrier

    Summit does not sell residential services. Every product, plan and support process is built around what businesses need, and we have been in business for 26 years.

  • SIP Trunks for the Phone System You Already Own

    If you would rather run your own phone system, Summit SIP trunks connect it to the phone network. They start from 2 channels and scale up or down as your call volumes change.

  • Microsoft Teams Calling

    If your team lives in Teams, Teams Calling connects it to the phone network through Direct Routing, so staff make and take calls on their business numbers from Teams. You keep buying your Microsoft licences as you do now.

  • 1300 and 1800 Numbers, Fax to Email and On-Hold Messaging

    Bring your 1300 and 1800 numbers across, and add fax to email and on-hold messaging alongside your phone system.

  • Voice Prioritised When the Internet Is Ours Too

    When your internet connection is also Summit's, voice traffic is prioritised with QoS. Business nbn comes with a static IP included, and 4G Backup fails over automatically to Australia's biggest mobile network, with 98.8% population coverage, then fails back when your main service returns.

  • Phones, Internet and Mobile on One Bill

    Our network has Points of Presence in NEXTDC data centres and DDoS protection as standard. Add business mobile SIM plans and your internet, phones and mobiles arrive on one bill from one carrier.

How It Works

  1. 1 Tell us what you have

    List your Hosted PBX extensions, your handsets, your numbers including any 1300 or 1800 numbers, and the internet connection you use today.

  2. 2 Get a quote

    We recommend a hosted phone system, SIP trunks or Teams Calling to match how you work, and send you a written quote.

  3. 3 Set up your new service

    We configure your phone system, with handsets preconfigured and shipped if you need them, and connect your internet if it is moving too.

  4. 4 Port your numbers

    We port your existing numbers across. Keep your The VOIP Shop service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Cancel once you are live

    When your numbers have moved and calls are working on Summit, you close the old account.

Talk to an expert

Thinking about leaving The VOIP Shop?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why The VOIP Shop Customers Choose Summit

  • 01

    Phones and Internet From One Carrier

    Summit can run both your voice and your connection, so call quality is managed on one network and there is one provider to call.

  • 02

    An Independent, Licensed Carrier

    Summit holds ACMA Carrier Licence #388 and has been in business for 26 years, since August 2000. We build, own and operate our own network.

  • 03

    Built Only for Businesses

    We do not sell residential services, so our products and support are designed around business needs.

  • 04

    A Like-for-Like Move

    If you use a hosted phone system today, Summit Hosted PBX gives you an equivalent cloud phone system to move to, with every feature included.

Other services businesses pair this with

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of The VOIP Shop?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with The VOIP Shop.
Why switch if my The VOIP Shop service is working?
If your current services do everything you need, there may be no reason to switch. Businesses usually look at Summit when a contract is ending, they are moving office, or they want phones and internet from one business-only carrier.
Will I have to pay to break my contract?
That depends on your agreement with The VOIP Shop. Check your contract terms and any handset rental or repayment arrangements, and where possible time the switch to your contract end date. We can line up your Summit services so they are ready when you are.
Can I keep my phone numbers?
Yes, your existing numbers can be ported to Summit, including 1300 and 1800 numbers. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
Can I keep my existing handsets?
It depends on the handset model and whether you own it or rent it. Tell us the models you have and we will confirm whether they can be used with Summit Hosted PBX, or we can preconfigure new handsets and ship them to you.
What features does Summit Hosted PBX include?
Every feature is included from $10 per user per month: auto attendant, ring groups, call queues, voicemail to email, call recording, and mobile and desktop apps.
Do I need Summit internet to use Summit phones?
No. Our phone services work over your existing internet connection. If your internet is also with Summit, voice traffic is prioritised with QoS and everything is on one bill.
Where does Summit provide services?
Summit serves Australian businesses nationally, with Hosted PBX, SIP trunks and Teams Calling, plus Business nbn with a static IP included. Fixed wireless is available in Melbourne and regional Victoria.
Get started

Ready to Move Your Phones?

Tell us about your Hosted PBX and numbers, and we will send you a written quote.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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