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Summit Internet
For TelTel customers

Using TelTel for Your Cloud PBX or SIP Trunks? Put Your Phones and Internet With One Business-Only Carrier.

Summit Internet is a licensed, business-only carrier. We provide a cloud phone system, SIP trunks and Microsoft Teams Calling on our own network, alongside the internet connection your calls run over, and port your existing numbers across.

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Switching from TelTel?

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Overview

TelTel is a Brisbane-based VoIP provider, with its office in Milton, Queensland. For businesses it sells a cloud PBX with Australian numbers, voice menus, call queues and call recording, SIP trunks for businesses running their own phone system such as 3CX, Asterisk or FreePBX, 1300 and 1800 numbers, virtual mobile numbers and softphone apps, along with integrations for Microsoft Teams and CRM platforms. It also sells home phone and nbn services to residential customers.

Businesses review their phone provider for plenty of reasons: a contract is ending, the team is moving office, or they want their phones and the internet connection those phones depend on to come from one carrier that deals only with businesses.

Summit offers a cloud phone system, SIP trunks, Microsoft Teams Calling and 1300 and 1800 numbers, plus business nbn with a static IP, 4G backup and business mobiles, all on a network we build, own and operate. Summit Internet is an independent carrier and is not affiliated with TelTel.

How Summit Helps

  • A Business-Only Carrier

    Summit does not sell residential services. Every product, plan and support process is built around what businesses need, and we have been doing it for 26 years.

  • A Cloud Phone System With Every Feature Included

    Hosted PBX starts from $10 per user per month and includes auto attendant and IVR, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps. Every feature is included, so there are no add-ons to work out per user.

  • SIP Trunks for the Phone System You Already Own

    Running 3CX, FreePBX, Asterisk or another PBX of your own? SIP trunks start from 2 channels and scale up or down as your call volumes change, so you keep the system your team already knows.

  • Microsoft Teams Calling

    If your team works in Teams, Teams Calling connects it to the phone network through Direct Routing, so staff make and take calls on their business numbers from Teams. You keep buying your Microsoft licences as you do now.

  • 1300 and 1800 Numbers, Fax and On-Hold

    Bring your 1300 and 1800 numbers across along with your local numbers. We also provide fax to email and on-hold messaging.

  • Handsets Ready to Plug In

    If some of your team prefer a desk phone to an app, we can preconfigure the handsets and ship them to you, so they work as soon as they are plugged in.

  • Voice Prioritised on Your Own Connection

    When your business nbn or Ethernet over fibre service is also with Summit, voice traffic is prioritised with QoS, so calls are not competing with downloads and video meetings. Business nbn includes a static IP, with up to 2000/500 Mbps on full-fibre nbn.

  • Backup and Mobiles on the Same Bill

    4G Backup fails over automatically to Australia's biggest mobile network if your fixed line drops, and fails back when it returns. Add business mobile SIM plans and your internet, phones and mobiles sit on one bill.

How It Works

  1. 1 Talk to us

    Tell us how many users, numbers and sites you have, whether you use a cloud PBX or your own phone system, and when your current agreement ends.

  2. 2 Get a quote

    We recommend Hosted PBX, SIP trunks or Teams Calling to suit how your team works, plus internet and backup if you want them, and send you a clear quote.

  3. 3 Set up and test

    We configure your phone system, call flows, queues and voicemail, and preconfigure any handsets, so everything is ready before your numbers move.

  4. 4 Port your numbers

    We lodge the port of your existing numbers. Keep your TelTel service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Go live

    Once the port completes, calls arrive on Summit and you can then close your old service.

Talk to an expert

Thinking about leaving TelTel?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why TelTel Customers Choose Summit

  • 01

    A Licensed Carrier

    Summit holds ACMA Carrier Licence #388 and has operated since August 2000. We build, own and operate our own network, with Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • 02

    Phones and Internet From One Provider

    Your calls run over an internet connection. With Summit you can have both from one carrier, with voice prioritised on the connection and one bill for internet, phones and mobiles.

  • 03

    Built Only for Businesses

    We do not sell residential services, so our products and support are designed around business call flows, multiple sites and business continuity.

  • 04

    Options for Every Phone Setup

    Whether you want a cloud phone system, SIP trunks for a PBX you own, or calling inside Microsoft Teams, you can move to Summit without changing how your team works.

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of TelTel?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388, and is not affiliated with TelTel in any way.
Why switch if my TelTel service is working?
If your current service does everything you need, there may be no reason to switch. Businesses usually review their provider when a contract ends, they are moving office, or they want their phones and internet from one business-only carrier.
Will I have to pay to break my contract?
That depends on your agreement with TelTel. Check your terms for any minimum term or early termination fees. Many businesses time the switch to their contract end, and we can plan the move around that date.
Can I keep my phone numbers?
Yes, in most cases we can port your existing local numbers and 1300 or 1800 numbers to Summit. Keep your current service active until the port completes, because only active numbers can be ported.
How long does porting take?
The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days. We set up and test your new service before the port so the cutover is straightforward.
I run my own PBX on TelTel SIP trunks. Can I keep it?
Yes. Summit SIP trunks connect to an existing phone system, start from 2 channels and scale up or down as you need.
Can Summit connect my phones to Microsoft Teams?
Yes. Teams Calling uses Direct Routing to connect Teams to the phone network. Summit does not resell Microsoft licences, so you keep those with your current Microsoft provider.
Do I need to move my internet to Summit too?
No, our phone services work over other internet connections. If your internet is also with Summit, voice traffic is prioritised and everything is on one bill.
Does Summit work with businesses outside Melbourne?
Yes. Hosted PBX, SIP trunks, Teams Calling, business nbn and mobiles are available to Australian businesses nationally. Our fixed wireless network covers Melbourne and regional Victoria.
Get started

Ready to Review Your Phone System?

Tell us about your users, numbers and contract dates and we will plan a move that keeps your business taking calls.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

Get a Quote Talk to Our Team
Call 1300 049 749 Get a Quote