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Summit Internet
For Telex customers

Moving on from your Telex phone system or business internet? Put both with one carrier.

Summit Internet is an independent Australian carrier that runs its own network. Bring your numbers across to a cloud phone system, SIP trunks or Teams Calling, and connect over business nbn or fibre with a static IP included.

Get a Quote Call 1300 049 749

Switching from Telex?

Book a call with a Summit switching specialist

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Overview

Telex Australia is a privately owned Australian business telecommunications provider. It sells cloud phone systems for small, medium and large businesses, Cisco Webex Calling, Messaging and Meetings, IP handsets, headsets and video conferencing devices, and business internet over fibre and nbn.

Businesses review their phone and internet provider for ordinary reasons: a contract is coming to an end, the office is moving, the team has grown, or they would rather have internet, phones and mobile from one carrier on one bill. Some simply want a provider that only deals with businesses.

Summit offers a hosted PBX cloud phone system, SIP trunks for an existing phone system, and Microsoft Teams Calling via Direct Routing, alongside business nbn, Ethernet over fibre and 4G Backup. Summit has been in business for 26 years, and in Melbourne and regional Victoria it also runs its own fixed wireless network.

Summit Internet is an independent carrier and is not affiliated with Telex.

How Summit Helps

  • A cloud phone system with every feature included

    Summit's hosted PBX starts from $10 per user per month with every feature included: auto attendant and IVR, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps.

  • Handsets ready to plug in

    If your team is moving off a cloud phone system, Summit can preconfigure handsets and ship them to you. Staff plug them in and start taking calls on their existing numbers.

  • SIP trunks if you keep your own phone system

    Already have an on-premises or cloud PBX you are happy with? Summit's SIP trunks start from 2 channels and scale up or down as your call volume changes.

  • Teams Calling as an alternative to a separate calling app

    If your business already uses Microsoft 365, Microsoft Teams Calling via Direct Routing puts your business numbers inside Teams. Summit provides the calling service; you keep your Microsoft licences with your existing licensing provider.

  • Business nbn with a static IP included

    Summit's business nbn is available nationally with a static IP included, up to 2000/500 Mbps on full-fibre nbn. For sites that need dedicated bandwidth, Ethernet over fibre is also available.

  • Calls prioritised on Summit's own network

    When your internet connection is also Summit's, voice traffic is prioritised with QoS. Summit builds, owns and operates its own network, with Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • 4G Backup for when the line goes down

    4G Backup fails over automatically to Australia's biggest mobile network, with 98.8% population coverage, and fails back automatically once your main service returns.

  • Inbound numbers, fax and on-hold on the same account

    Keep your 1300 and 1800 numbers, receive faxes by email and add on-hold messaging, all billed with your internet, phones and business mobile on one bill.

How It Works

  1. 1 Tell us what you have now

    Share how many users, phone numbers, sites and internet services your business uses today, and when your current agreement ends.

  2. 2 Get a tailored quote

    We recommend a hosted PBX, SIP trunks or Teams Calling setup and the right internet connection for each site. Request a quote to start.

  3. 3 Install the new connection

    Your Summit internet service is installed and tested while your existing services keep running.

  4. 4 Port your numbers

    We lodge the port of your existing numbers. Keep your current phone service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Go live, then cancel the old services

    Once your numbers are working on Summit, you can arrange to cancel your old services with your previous provider.

Talk to an expert

Thinking about leaving Telex?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Telex Customers Choose Summit

  • 01

    A licensed carrier with its own network

    Summit holds ACMA Carrier Licence #388 and has been operating since August 2000. It builds, owns and operates its own network, with Points of Presence in NEXTDC data centres.

  • 02

    Business only

    Summit does not sell residential services. Every product, process and support conversation is built around businesses.

  • 03

    Phones and internet from one provider

    Put your cloud phone system or SIP trunks, internet, 4G Backup and mobile SIMs with one carrier. When the internet is Summit's, your calls get priority on the same network.

  • 04

    Choice of how your team calls

    Whether your team prefers a standalone cloud phone system, wants to keep an existing PBX on SIP trunks, or wants to call from Microsoft Teams, Summit supports all three.

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Telex?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. It is not affiliated with Telex in any way.
Why switch if my Telex service is working?
If your current setup does everything your business needs, there may be no reason to change. Businesses usually look at Summit when a contract is ending, when they are moving office or opening a new site, or when they want internet, phones and mobile from one carrier that only serves businesses.
Will I have to pay to break my contract?
That depends on the terms of your agreement with your current provider. Check your contract end date and any early termination fees, and we can time your switch to line up with the end of your contract.
Can I keep my phone numbers?
Yes, your existing numbers can be ported to Summit, including 1300 and 1800 numbers. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
I use Webex Calling. What would I move to?
Summit's hosted PBX is a cloud phone system that includes mobile and desktop apps. If your business runs on Microsoft 365, Teams Calling via Direct Routing is another option.
Can I keep my existing phone system?
If you have a phone system you want to keep, Summit's SIP trunks can connect it, starting from 2 channels.
Do I need to move my internet to Summit as well?
No, Summit's phone services work over other providers' internet connections. When your internet is also with Summit, voice traffic is prioritised with QoS, and everything sits on one bill.
Does Summit supply handsets?
Yes. Handsets can be preconfigured and shipped to your office, so they are ready to use when they arrive.
Is Summit's fixed wireless available everywhere?
No. Summit's fixed wireless network covers Melbourne and regional Victoria only, across 500+ suburbs. Business nbn is available nationally. Check your coverage to see what is available at your address.
Get started

Ready to review your phones and internet?

Tell us what your business uses today and we will put together a quote for phones and internet from one independent carrier.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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