Skip to content
Summit Internet
For Team Telecom customers

Moving Your SIP Trunks, Hosted PBX or Business nbn from Team Telecom? Talk to an Independent Carrier.

Summit Internet is a licensed, business-only carrier. We bring your internet, phones and inbound numbers onto one network and one bill, and port your existing numbers across.

Get a Quote Call 1300 049 749

Switching from Team Telecom?

Book a call with a Summit switching specialist

What would you like help with?
When suits for a call?
Would rather talk now? Call 1300 049 749

Overview

Team Telecom describes itself as an Australian owned and operated business telecommunications provider. It offers business phone lines and systems, SIP trunks, business hosted PBX, 13, 1300 and 1800 numbers, business-grade nbn and nbn Enterprise Ethernet, alongside business mobile plans and IT managed services.

Businesses review their provider for ordinary reasons: a contract is ending, the office is moving, or they want internet and phones from one carrier that deals only with businesses. If any of those apply to you, it is worth comparing what else is available before you renew.

Summit offers business nbn with a static IP included, Ethernet over fibre, fixed wireless across Melbourne and regional Victoria, a cloud phone system, SIP trunks for your existing phone system, Microsoft Teams Calling and 1300 and 1800 numbers, all on a network we build, own and operate. Summit Internet is an independent carrier and is not affiliated with Team Telecom.

How Summit Helps

  • A Business-Only Carrier

    Summit does not sell residential services. Every product, plan and support process is built around what businesses need, and we have been doing it for 26 years.

  • SIP Trunks for Your Existing Phone System

    If you have an on-premises phone system you want to keep, Summit SIP trunks connect it to the phone network. Start from 2 channels and scale up or down as your call volumes change.

  • A Cloud Phone System With Every Feature Included

    Summit Hosted PBX starts from $10 per user per month with auto attendant, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps all included. We can preconfigure handsets and ship them to you.

  • Business nbn With a Static IP

    Business nbn is available nationally with a static IP included, at up to 2000/500 Mbps on full-fibre nbn. Where you need a dedicated connection, we also offer Ethernet over fibre.

  • Your 1300 and 1800 Numbers

    We provide 1300 and 1800 inbound numbers, plus fax to email and on-hold messaging, so the numbers your customers already know can keep working on Summit.

  • Voice Traffic Prioritised on Our Network

    When your internet connection is also Summit's, voice traffic is prioritised with QoS, so calls are not competing with downloads and backups on the same link.

  • 4G Backup for When the Line Drops

    4G Backup fails over automatically to Australia's biggest mobile network, with 98.8% population coverage, and fails back automatically when your main connection returns.

  • One Carrier, One Bill

    Internet, phones and business mobile SIM plans on one bill, from a carrier with its own network and Points of Presence in NEXTDC data centres, with DDoS protection as standard.

How It Works

  1. 1 Tell us what you have

    Send us a list of your current services, such as nbn or Enterprise Ethernet links, SIP trunks or hosted phone system, and inbound numbers, along with your contract end date.

  2. 2 Get a proposal

    We recommend the right internet and voice setup for each site and give you a clear quote.

  3. 3 Install your connection

    We install your new internet service and set up your phone system or SIP trunks before anything is switched over.

  4. 4 Port your numbers

    We lodge the port for your existing numbers. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Cancel the old services

    Once your numbers are live on Summit and everything is tested, you cancel your remaining services with your old provider.

Talk to an expert

Thinking about leaving Team Telecom?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Team Telecom Customers Choose Summit

  • 01

    A Licensed Carrier With Its Own Network

    Summit holds ACMA Carrier Licence #388 and builds, owns and operates its own network, with Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • 02

    Internet and Voice From One Provider

    Moving both your internet and your phones to Summit means one point of contact and voice traffic prioritised on the same network.

  • 03

    Options for Every Phone Setup

    Keep your existing phone system with SIP trunks, move to a cloud phone system, or run calling through Microsoft Teams via Direct Routing.

  • 04

    Fixed Wireless in Melbourne and Regional Victoria

    If your business is in Melbourne or regional Victoria, Summit fixed wireless offers symmetric speeds from 10 Mbps up to 10 Gbps across 500+ suburbs, installed in 10 business days or your first month is free.

Other services businesses pair this with

Bundle them on one bill →

Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Team Telecom?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with Team Telecom in any way.
Why switch if my Team Telecom service is working?
If your current services do everything your business needs, there may be no reason to change. Businesses usually review their provider when a contract is ending, when they are moving office, or when they want internet and phones from a single business-only carrier.
Will I have to pay to break my contract?
That depends on your agreement with Team Telecom. Check your contract terms for any early termination fees. The simplest approach is to time your switch to line up with your contract end date, and we can plan the move around it.
Can I keep my phone numbers?
Yes. We can port your existing numbers, including 1300 and 1800 numbers, to Summit. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
Can I keep my existing phone system?
If your phone system supports SIP, you can usually connect it to Summit SIP trunks and keep using it. If you would rather move to the cloud, our Hosted PBX includes every feature from $10 per user per month.
Do you offer business nbn?
Yes. Summit business nbn is available nationally with a static IP included, at up to 2000/500 Mbps on full-fibre nbn. We also offer Ethernet over fibre and 4G Static IP.
Can I move my mobiles as well?
Yes. Summit offers business mobile SIM plans, so you can have internet, phones and mobiles on one bill.
Do you sell residential services?
No. Summit is business-only and has been serving Australian businesses for 26 years.
Get started

Ready to Review Your Business Services?

Tell us what you have with Team Telecom and we will put together a clear proposal for your internet and phones.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

Get a Quote Talk to Our Team
Call 1300 049 749 Get a Quote