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Summit Internet
For Switch Telecom customers

Reviewing your Switch Telecom phones and internet? Put both on a carrier that runs its own network.

Summit Internet is an independent Australian carrier for businesses only. We move your internet, cloud phone system, SIP trunks and phone numbers across, planned around your contract dates.

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Switching from Switch Telecom?

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Overview

Switch Telecom is an Australian business telecommunications provider with a head office in Williams Landing, Melbourne, and an office in North Sydney. It sells voice services including Cloud PBX, SIP services, Microsoft Teams Calling and 13/1300/1800 inbound numbers, along with Business nbn, nbn Enterprise Ethernet, enterprise fibre, 5G wireless WAN and failover, SD-WAN, Telstra mobile and IoT solutions.

Plenty of businesses review their telco even when nothing is wrong. A contract is coming to an end, the office is moving, the phone system is due for a refresh, or you simply want your internet and phones supplied by the carrier that actually runs the network they travel over. Some businesses also prefer a provider that only serves businesses.

Summit Internet has been building and running its own business network for 26 years. We supply business nbn with a static IP included, Ethernet over fibre, a Hosted PBX cloud phone system, SIP trunks for existing phone systems, Microsoft Teams Calling, 1300 and 1800 numbers, 4G Backup and business mobile SIM plans, all on one bill.

Summit Internet is an independent carrier and is not affiliated with Switch Telecom.

How Summit Helps

  • Internet and phones from one carrier

    Put your internet, phone system and mobiles with Summit and they arrive on one bill from one provider. When the internet connection is also Summit's, voice traffic is prioritised with QoS so calls stay clear when the line is busy.

  • Business nbn with a static IP included

    Our business nbn is available nationally with a static IP included, and up to 2000/500 Mbps on full-fibre nbn. It suits offices running cloud apps, remote access and VoIP.

  • Ethernet over fibre for sites that need more

    If your business currently relies on enterprise fibre or Enterprise Ethernet, ask us about Ethernet over fibre. It runs on Summit's own network, with Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • A cloud phone system with every feature included

    Summit's Hosted PBX starts from $10 per user per month with every feature included: auto attendant and IVR, ring groups, call queues, voicemail to email, call recording, and mobile and desktop apps. We can preconfigure handsets and ship them to your office.

  • SIP trunks for the phone system you already own

    If you have an on-premises phone system, our SIP trunks start from 2 channels and scale up or down as your call volume changes.

  • Microsoft Teams Calling

    Make and receive external calls in Microsoft Teams through Teams Calling via Direct Routing. You keep your existing Microsoft licences, as Summit does not resell them.

  • 1300 and 1800 numbers

    Bring your 1300 and 1800 inbound numbers across and route them to the right people, along with fax to email and on-hold messaging.

  • Backup connectivity and mobiles

    4G Backup fails over automatically to Australia's biggest mobile network (98.8% population coverage) and fails back when your main link returns. Add business mobile SIM plans to the same account.

How It Works

  1. 1 Tell us what you have

    Send us a recent bill or a list of your services, such as nbn or fibre links, SIP trunks, cloud phone users, inbound numbers and mobiles, and your contract end date.

  2. 2 Get a clear proposal

    We recommend the matching Summit services and plan the timing so the switch lines up with the end of your current agreement where possible.

  3. 3 Install the new connection

    We install your Summit internet service and set up your phone system, SIP trunks or Teams Calling, with handsets preconfigured if you need them.

  4. 4 Port your numbers

    We lodge the port of your existing numbers. Keep your Switch Telecom voice service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Cancel the old services

    Once your numbers are live with Summit and everything is tested, you cancel the remaining services with your old provider.

Talk to an expert

Thinking about leaving Switch Telecom?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Switch Telecom Customers Choose Summit

  • 01

    A licensed carrier running its own network

    Summit holds ACMA Carrier Licence #388 and builds, owns and operates its own network, with Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • 02

    Business only, for 26 years

    Summit has served businesses since August 2000 and does not sell residential services. Our products, plans and team are set up for business customers.

  • 03

    Voice and data designed together

    When your phones run over a Summit connection, voice traffic is prioritised, and you have one provider responsible for both the line and the calls.

  • 04

    One bill for internet, phones and mobile

    Internet, phones and business mobiles sit on one bill from one provider, so there is a single account to manage. For sites in Melbourne and regional Victoria, Summit's fixed wireless is also available.

Other services businesses pair this with

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Switch Telecom?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We have no affiliation with Switch Telecom.
Why switch if my Switch Telecom service is working?
If your current services do everything your business needs, there may be no reason to change. Businesses usually look at Summit when a contract is ending, they are moving office, they are replacing a phone system, or they want internet and phones from one carrier that runs its own network.
Will I have to pay to break my contract?
That depends on your agreement with Switch Telecom. Check your contract term and any early termination charges, and we can time your switch to line up with the end of the contract.
Can I keep my phone numbers?
Yes, existing numbers can generally be ported to Summit, including local numbers and 1300 and 1800 numbers. Keep your current service active until the port completes, because only active numbers can be ported.
How long does number porting take?
The ACMA says single local numbers generally port in 8 to 15 days, and ports involving multiple numbers can take up to 30 days. We plan the cutover with you to keep disruption to your phones to a minimum.
I use Microsoft Teams for calls. Can Summit support that?
Yes. Summit provides Teams Calling via Direct Routing, so your staff can make and receive external calls in Teams. Summit does not resell Microsoft licences, so you keep your existing licensing arrangements.
Can I keep my existing phone system?
Yes. If you own an on-premises phone system, Summit SIP trunks can connect it, starting from 2 channels. If you would rather move to the cloud, our Hosted PBX starts from $10 per user per month.
Does Summit offer internet nationally?
Yes. Summit's business nbn is available to Australian businesses nationally with a static IP included. Our fixed wireless network is available in Melbourne and regional Victoria; you can check coverage for your address.
Can I move my mobiles as well?
Yes. Summit offers business mobile SIM plans and 4G Backup, so mobiles can sit on the same bill as your internet and phones.
Get started

Ready to review your telco?

Send us your current services and contract dates, and we will put together a plan for internet and phones from one carrier.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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