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Summit Internet
For Sweet Telecom customers

Running Your Business nbn, SIP Lines or CloudPBX With Sweet Telecom? Talk to a Business-Only Carrier.

Summit Internet is a licensed carrier that deals only with businesses. We can move your internet, phone lines and numbers onto one network we build and operate, on one bill.

Get a Quote Call 1300 049 749

Switching from Sweet Telecom?

Book a call with a Summit switching specialist

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Overview

Sweet Telecom is a Sydney-based business telecommunications provider that says it launched in 2010 and serves businesses across Australia. It sells business nbn and internet, SIP lines and business phone lines, a cloud phone system called CloudPBX, and 1300 numbers. Its website describes Sweet Networks as one of its service providers.

Businesses review their provider for plenty of reasons: a contract is ending, they are moving office, the business has grown, or they want internet and phones from one carrier that builds and operates its own network, so one provider is responsible for both the connection and the calls.

Summit offers business nbn with a static IP included, SIP trunks for the phone system you already own, a Hosted PBX cloud phone system, Microsoft Teams Calling and 1300 and 1800 numbers. Summit Internet is an independent carrier and is not affiliated with Sweet Telecom or Sweet Networks.

How Summit Helps

  • A Business-Only Carrier

    Summit does not sell residential services. Every product, plan and support process is built around what businesses need, and we have been doing it for 26 years.

  • Business nbn With a Static IP Included

    Business nbn is available nationally with a static IP included, up to 2000/500 Mbps on full-fibre nbn. Where you need more, we also offer Ethernet over fibre, and in Melbourne and regional Victoria, fixed wireless across 500+ suburbs.

  • SIP Trunks for the Phone System You Already Own

    If your PBX runs on Sweet SIP lines today, Summit SIP trunks can take over. They start from 2 channels and scale up or down as your call volumes change.

  • A Cloud Phone System With Every Feature Included

    Moving from CloudPBX? Hosted PBX starts from $10 per user per month and includes auto attendant, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps. We can preconfigure your handsets and ship them to you.

  • 1300 and 1800 Numbers, Fax to Email and On-Hold Messaging

    Bring your 1300 and 1800 numbers across, and add fax to email and on-hold messaging alongside your phones.

  • Voice Prioritised When the Internet Is Ours Too

    When your internet connection is also Summit's, voice traffic is prioritised with QoS, so calls get priority over the rest of the traffic on your connection.

  • A Network We Build and Operate

    Our network has Points of Presence in NEXTDC data centres and DDoS protection as standard. 4G Backup fails over automatically to Australia's biggest mobile network, with 98.8% population coverage, and fails back when your main service returns.

  • Internet, Phones and Mobile on One Bill

    Add business mobile SIM plans or Microsoft Teams Calling and your internet, phones and mobiles arrive on one bill from one carrier.

How It Works

  1. 1 Tell us what you have

    List your Sweet Telecom services, such as nbn, SIP lines, CloudPBX users and 1300 numbers, plus your contract end date and the phone system you use.

  2. 2 Get a quote

    We recommend internet and voice services to match how you work, and send you a written quote.

  3. 3 Connect your new services

    We order your internet, configure your SIP trunks or Hosted PBX, and preconfigure and ship handsets if you need them.

  4. 4 Port your numbers

    We port your existing numbers across. Keep your Sweet Telecom services active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Cancel once you are live

    When your numbers have moved and your internet and calls are working on Summit, you close the old services.

Talk to an expert

Thinking about leaving Sweet Telecom?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Sweet Telecom Customers Choose Summit

  • 01

    Internet and Phones From One Carrier

    Summit runs both your connection and your voice, so call quality is managed on one network and there is one provider to call.

  • 02

    An Independent, Licensed Carrier

    Summit holds ACMA Carrier Licence #388 and has been in business for 26 years. We build, own and operate our own network.

  • 03

    Built Only for Businesses

    We do not sell residential services, so our products and support are designed around business needs.

  • 04

    A Like-for-Like Move

    Whether you use business nbn, SIP lines on your own PBX, a cloud phone system or 1300 numbers, we have an equivalent service to move to.

Other services businesses pair this with

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Sweet Telecom?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with Sweet Telecom or Sweet Networks.
Why switch if my Sweet Telecom service is working?
If your current services do everything you need, there may be no reason to switch. Businesses usually look at Summit when a contract is ending, they are moving office, or they want internet and phones from one business-only carrier.
Will I have to pay to break my contract?
That depends on your agreement with Sweet Telecom. Check your contract end date and any early termination terms, and we can time the switch to line up with the end of your contract.
Can I keep my phone numbers?
Yes, existing numbers, including 1300 and 1800 numbers, can be ported to Summit. Keep your Sweet Telecom service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
Can I keep my existing phone system?
If you own an IP-capable PBX, SIP trunks connect it to Summit, starting from 2 channels. If you would rather move to the cloud, our Hosted PBX includes every feature.
Can I move my internet and phones at different times?
Yes. Our phone services work over your existing business internet, so you can move voice first and internet later, or the other way around. When your internet is also Summit's, voice traffic is prioritised with QoS.
Is business nbn available outside Victoria?
Yes. Business nbn is available nationally with a static IP included. Our fixed wireless network covers Melbourne and regional Victoria only.
Do you support Microsoft Teams calling?
Yes. We provide Teams Calling through Direct Routing. Summit does not resell Microsoft licences, so you keep those with your current Microsoft provider.
Get started

Ready to Review Your Business Internet and Phones?

Tell us what you have with Sweet Telecom and we will quote a like-for-like move to Summit.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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