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Summit Internet
For Spoke Phone customers

Using Spoke Phone for your business calls? Compare a cloud phone system from an Australian carrier.

Summit Internet runs hosted phone systems, SIP trunks and Microsoft Teams Calling for Australian businesses, with the option of business internet and mobile on the same bill.

Get a Quote Call 1300 049 749

Switching from Spoke Phone?

Book a call with a Summit switching specialist

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Overview

Spoke Phone is a mobile-first cloud business phone system, originally developed in New Zealand and now marketed under the Spoke name at getspoke.com. It brings business calling, SMS and messaging to staff mobile phones, positions itself as a replacement for on-premise PBX systems and desk phones, and today focuses on keeping calls and messages logged and compliant for regulated industries such as finance, insurance and healthcare.

Businesses review their phone provider for plenty of ordinary reasons: a contract or licence term coming up for renewal, an office move, a growing team, or wanting internet, phones and mobile from one Australian carrier with one bill and one point of contact. Some also want desk handsets, reception features or Microsoft Teams Calling alongside the mobile app.

Summit Internet offers a Hosted PBX cloud phone system with mobile and desktop apps, SIP trunks for businesses keeping their own phone system, and Microsoft Teams Calling via Direct Routing. We are a business-only provider and have been since August 2000.

Summit Internet is an independent carrier and is not affiliated with Spoke Phone.

How Summit Helps

  • A cloud phone system with every feature included

    Summit's Hosted PBX starts from $10 per user per month with every feature included: auto attendant and IVR, ring groups, call queues, voicemail to email and call recording. There are no feature tiers to work through.

  • Mobile and desktop apps, plus desk phones if you want them

    Staff can make and take business calls from the mobile and desktop apps, so a mobile-first way of working carries over. If some of your team prefer a handset on the desk, we can preconfigure and ship handsets ready to plug in.

  • Call recording built in

    Call recording is part of the standard Hosted PBX feature set, alongside voicemail to email and call queues. Tell us how your team uses recordings today and we will configure the system to suit.

  • Microsoft Teams Calling

    If your staff already live in Microsoft Teams, Teams Calling via Direct Routing lets them make and receive business calls from Teams. Summit provides the calling service; your Microsoft licences stay with your existing Microsoft arrangement.

  • SIP trunks for your own phone system

    If you run your own phone system, Summit SIP trunks start from 2 channels and scale up or down as your call volume changes.

  • 1300 and 1800 numbers

    Add 1300 and 1800 inbound numbers, on-hold messaging and fax to email, all managed through the same account as your phone system.

  • Internet and phones from one carrier

    Pair your phones with Business nbn with a static IP included, or Ethernet over fibre. When the connection is also Summit's, voice traffic is prioritised, and internet, phones and mobile arrive on one bill.

  • Business mobile plans

    For teams that work from their mobiles, Summit offers business mobile SIM plans alongside your phone system and internet.

How It Works

  1. 1 Tell us how your team calls

    Share how many users you have, how calls are answered and routed, whether you record calls, and which numbers you use.

  2. 2 Get a tailored quote

    We recommend Hosted PBX, SIP trunks or Teams Calling, plus internet and mobile if you want them, and send a clear quote.

  3. 3 Set up and port your numbers

    We build your call flows, preconfigure any handsets and lodge the port of your existing numbers. Keep your Spoke Phone service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  4. 4 Go live

    Your numbers move across, calls start ringing on Summit, and your team uses the new apps or handsets.

  5. 5 Close off the old service

    Once the port has completed and calls are working, cancel your Spoke Phone service in line with your agreement.

Talk to an expert

Thinking about leaving Spoke Phone?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Spoke Phone Customers Choose Summit

  • 01

    An independent Australian carrier

    Summit Internet holds ACMA Carrier Licence #388 and has been in business for 26 years. We build, own and operate our own network, with Points of Presence in NEXTDC data centres.

  • 02

    Business-only

    Summit does not sell residential services. Our products, processes and team are set up for businesses.

  • 03

    Voice, internet and mobile together

    One provider for your phone system, business internet, 4G backup and mobile plans, with voice traffic prioritised when the internet is also Summit's.

  • 04

    Flexible ways to call

    Hosted PBX with apps and handsets, SIP trunks for your own system, or Teams Calling. Choose the mix that fits how each part of your team works.

Other services businesses pair this with

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Spoke Phone?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with Spoke Phone or Spoke in any way.
Why switch if my Spoke Phone service is working?
If your Spoke Phone service does everything your business needs, there may be no reason to switch. Businesses usually review their provider when a contract ends, when they move office or grow, or when they want internet, phones and mobile from one carrier on one bill.
Can I keep my phone numbers?
In most cases, yes. We port your existing numbers to Summit. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
Will I have to pay to break my contract?
That depends on your agreement with Spoke Phone. Check your terms for any minimum term or notice period, and where possible time the switch to the end of your contract.
Can my staff still take business calls on their mobiles?
Yes. Summit's Hosted PBX includes mobile and desktop apps, so staff can make and take business calls from their phone or computer, and you can add desk handsets for anyone who wants one.
Does Summit's phone system include call recording?
Yes. Call recording is included in Summit's Hosted PBX, along with auto attendant and IVR, ring groups, call queues and voicemail to email.
Can we use Microsoft Teams for calls?
Yes. Summit provides Microsoft Teams Calling via Direct Routing. Summit does not resell Microsoft licences, so those stay with your existing Microsoft arrangement.
Do I need to buy internet from Summit as well?
No. Summit's phone services work on your existing internet connection. If you also choose Summit internet, voice traffic is prioritised and everything arrives on one bill.
How do I get started?
Request a quote or call 1300 049 749. You can also see how switching works on our Switch to Summit page.
Get started

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