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Summit Internet
For Servetel customers

Business Phone Lines, SIP or 1300 Numbers Through Servetel? Move Them to a Licensed Carrier That Runs Its Own Network.

Summit Internet is a business-only Australian carrier. We provide a cloud phone system, SIP trunks and inbound numbers alongside the internet connection your calls run over, and port your existing numbers across.

Get a Quote Call 1300 049 749

Switching from Servetel?

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Overview

ServeTel is a telecommunications provider based in Cherrybrook, in Sydney's north-west, that has marketed itself to small and medium businesses as "Your Total Telecommunication Partner". Its website, as archived in 2018, listed business phone services including Telstra rebill, Optus Multiline, ISDN2 and ISDN10/20/30, SIP and inbound numbers, along with business broadband, nbn and IP VPN data services. Its terms state that services are supplied through the carriers or networks it nominates.

Businesses review their phone provider for plenty of reasons: a contract is ending, the office is moving, older phone lines need replacing with something that works over the internet, or they simply want their phones and the internet connection those phones depend on to come from one carrier that deals only with businesses.

Summit offers a cloud phone system, SIP trunks, 1300 and 1800 numbers and Microsoft Teams Calling, plus business nbn with a static IP, 4G backup and business mobiles, all on a network we build, own and operate. Summit Internet is an independent carrier and is not affiliated with Servetel.

How Summit Helps

  • A Business-Only Carrier

    Summit does not sell residential services. Every product, plan and support process is built around what businesses need, and we have been doing it for 26 years.

  • A Cloud Phone System With Every Feature Included

    If you are replacing older business lines, Hosted PBX starts from $10 per user per month and includes auto attendant and IVR, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps. Every feature is included, so there are no add-ons to work out per user.

  • SIP Trunks for the Phone System You Already Own

    Happy with your on-site PBX? SIP trunks connect it to the phone network over the internet, starting from 2 channels and scaling up or down as your call volumes change.

  • Handsets Ready to Plug In

    Moving to Hosted PBX does not mean setting up phones yourself. We can preconfigure the handsets and ship them to you, so they work as soon as they are plugged in.

  • Keep Your 1300 and 1800 Numbers

    The numbers on your website, signage and vehicles stay with you. We provide 1300 and 1800 inbound numbers, and existing inbound numbers can be ported across, along with fax to email and on-hold messaging.

  • Voice Prioritised on Your Own Carrier's Network

    When your internet connection is also Summit's, voice traffic is prioritised with QoS. Business nbn comes with a static IP included, with speeds up to 2000/500 Mbps on full-fibre nbn, and Ethernet over fibre is available for sites that need a dedicated connection.

  • 4G Backup for When the Line Drops

    Phones that run over the internet need a working connection. 4G Backup fails over automatically to Australia's biggest mobile network, with 98.8% population coverage, and fails back automatically when your main service returns.

  • Internet, Phones and Mobiles on One Bill

    Add business mobile SIM plans and your internet, phones and mobiles arrive on one bill from one carrier.

How It Works

  1. 1 Tell us what you have today

    List your phone numbers and lines, any 1300 or 1800 numbers, the phone system in your office, your internet services and when your current agreement ends.

  2. 2 Get a quote

    We recommend the right setup, whether Hosted PBX, SIP trunks for your existing system or Teams Calling, plus internet and backup if you want them, and send you a written quote.

  3. 3 Set up your new service

    We build your auto attendant, ring groups and queues to match how your business takes calls, and preconfigure and ship handsets if you need them.

  4. 4 Port your numbers

    We port your existing numbers across. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Cancel once you are live

    When your numbers have moved and calls are working, you cancel the old services.

Talk to an expert

Thinking about leaving Servetel?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Servetel Customers Choose Summit

  • 01

    A Licensed Carrier With Its Own Network

    Summit holds ACMA Carrier Licence #388 and builds, owns and operates its own network, with Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • 02

    Phones and Internet From One Carrier

    With Summit, the phone system, the internet connection and the backup all come from one carrier, so one team is responsible for the whole path a call takes.

  • 03

    A Clear Path Off Older Phone Lines

    Whether you want a cloud phone system or want to keep the PBX you own and connect it with SIP trunks, we move your numbers and set up the new service before the old one is cancelled.

  • 04

    Built Only for Businesses

    We have been connecting Australian businesses since August 2000 and do not sell residential services. Our products and support are designed for businesses that depend on their phones every day.

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Servetel?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with Servetel, and this page is not endorsed by Servetel.
Why switch if my Servetel service is working?
If your current services do everything you need, there may be no reason to switch. Businesses usually talk to us when a contract is ending, when they are moving office, when older phone lines need replacing, or when they want their phones, internet and mobiles from one business-only carrier.
Can I keep my phone numbers?
Yes. We port your existing numbers to Summit. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
Will I have to pay to break my contract?
That depends on your agreement with Servetel. Check your terms, and if there is a minimum term, we can plan the switch so your Summit service is ready when it ends.
Can I keep my 1300 or 1800 number?
Yes. We provide 1300 and 1800 inbound numbers, and existing inbound numbers can be ported across in the same way as your other numbers.
Can I keep the phone system in my office?
Often, yes. If your phone system supports SIP, SIP trunks connect it to the phone network, starting from 2 channels. If it is time to replace it, Hosted PBX moves your phone system to the cloud.
What does Summit's cloud phone system include?
Hosted PBX starts from $10 per user per month with auto attendant and IVR, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps included. We can preconfigure handsets and ship them to you.
Do I need to move my internet to Summit too?
No. Our phone services work over your existing connection. If you would like your internet with us as well, voice traffic is prioritised with QoS when the connection is also Summit's, and you get one bill for internet, phones and mobile.
What happens if my internet goes down?
Add 4G Backup. It fails over automatically to Australia's biggest mobile network, with 98.8% population coverage, and fails back automatically when your main connection returns.
Get started

Ready to Review Your Business Phones?

Tell us what you have with Servetel today and we will send a written quote for phones, internet and backup from one carrier.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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