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Summit Internet
For Roctel customers

Moving your hosted phones, office lines and nbn off Roctel? Bring them to one business carrier.

Summit Internet is an independent Australian carrier that only serves businesses. Keep your numbers, put internet, phones and mobile on one bill, and deal with one team for the lot.

Get a Quote Call 1300 049 749

Switching from Roctel?

Book a call with a Summit switching specialist

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When suits for a call?
Would rather talk now? Call 1300 049 749

Overview

Roctel is an Australian business communications provider that says it has been operating since 2004. It sells to businesses: a hosted PBX and VoIP phone service, office phone lines including PSTN, ISDN, Multiline services and 1300 numbers, nbn and fibre internet, and 4G mobile plans, plus hosting and email.

Plenty of businesses stay with the same provider for years, and that is fine if it still fits. The usual reasons to look around are a contract coming to an end, a move to a new office, older phone lines that need replacing with a cloud phone system, or simply wanting internet and phones from one carrier that only deals with businesses.

Summit has been doing exactly that for 26 years. We build, own and operate our own network, supply Business nbn with a static IP included, run a full-featured Hosted PBX cloud phone system, provide SIP trunks for existing phone systems, and look after 1300 and 1800 numbers and business mobile plans. When your phones and internet are both on Summit, your voice traffic is prioritised across the connection.

Summit Internet is an independent carrier and is not affiliated with Roctel.

How Summit Helps

  • A cloud phone system with every feature included

    Our Hosted PBX starts from $10 per user per month, and auto attendant, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps are all included. There are no feature tiers to work out.

  • SIP trunks if you are keeping your phone system

    If your office already has a phone system you want to keep, our SIP trunks start from 2 channels and scale up or down as your call volume changes.

  • A path off older office lines

    If your business still runs PSTN or Multiline services, we can move those numbers onto a Hosted PBX or SIP trunks over your internet connection. Fax to email is available for the machines that still need a number.

  • Keep your local and 1300 numbers

    We port existing numbers across, including inbound 1300 and 1800 numbers. Your customers keep dialling the same numbers they always have.

  • Business nbn with a static IP included

    Business nbn is available nationally, with a static IP included and speeds up to 2000/500 Mbps on full-fibre nbn. Where you need a dedicated fibre service, we also supply Ethernet over fibre.

  • Voice prioritised over your own connection

    When your internet connection is also Summit's, voice traffic is prioritised with QoS. Calls are not left competing with large downloads and video meetings.

  • Business mobile on the same account

    Business mobile SIM plans sit on the same bill as your internet and phones, so there is one account to manage.

  • 4G Backup for when the line drops

    4G Backup fails over automatically to Australia's biggest mobile network, with 98.8% population coverage, and fails back when your main service returns.

How It Works

  1. 1 Tell us what you have

    List your current services: internet, phone lines and numbers, handsets or phone system, 1300 numbers and mobiles. A recent bill is the quickest way to capture it.

  2. 2 Get a clear quote

    We recommend the internet, phone system and mobile plans that fit how your business works, and send a written quote.

  3. 3 Install internet and set up phones

    We connect your new internet service and configure your Hosted PBX or SIP trunks, call flows and handsets before anything changes over. Handsets can be preconfigured and shipped to your office.

  4. 4 Port your numbers

    We lodge the port for your existing numbers. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Cancel the old services

    Once your numbers are live on Summit and everything is working, you cancel the remaining services with your old provider.

Talk to an expert

Thinking about leaving Roctel?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Roctel Customers Choose Summit

  • 01

    One business-only carrier

    Summit does not sell residential services. Every product, process and support conversation is built around businesses.

  • 02

    A licensed carrier with its own network

    Summit holds ACMA Carrier Licence #388 and builds, owns and operates its own network, with Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • 03

    Internet, phones and mobile on one bill

    Bringing nbn, hosted phones, inbound numbers and mobiles together means one account, one invoice and one team to call.

  • 04

    26 years in business telco

    Summit has been connecting Australian businesses since August 2000.

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Roctel?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with Roctel in any way.
Why switch if my Roctel service is working?
If your current services do everything your business needs, there may be no reason to switch. Businesses usually review their provider when a contract is ending, when they are moving office, when their phone needs have changed, or when they want internet, phones and mobile from one business-only carrier.
Will I have to pay to break my contract?
That depends on the agreement you have with Roctel. Check your contract end date and any early termination terms, and we can time your switch to line up with the end of the contract.
Can I keep my phone numbers?
Yes. We can port your existing local numbers and your 1300 and 1800 numbers. Keep your current service active until the port completes, because only active numbers can be ported.
How long does number porting take?
The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days. We set up your new phone system first so calls move over cleanly once the port completes.
I still have PSTN or Multiline lines. Can Summit replace them?
Yes. We can port those numbers to a Hosted PBX or to SIP trunks on your existing phone system, running over your internet connection. Fax to email is available if you still receive faxes.
Do you offer business nbn with a static IP?
Yes. A static IP is included with Summit's Business nbn, with speeds up to 2000/500 Mbps on full-fibre nbn.
Can I move my mobiles to Summit as well?
Yes. Summit offers business mobile SIM plans, so your mobiles can sit on the same bill as your internet and phones.
Do you sell to home users?
No. Summit is business-only and does not sell residential services.
Get started

Ready to bring it all to one carrier?

Tell us what you have with Roctel and we will send a clear quote for internet, phones and mobile.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

Get a Quote Talk to Our Team
Call 1300 049 749 Get a Quote