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Summit Internet
For Pure IP customers

Using Pure IP for Microsoft Teams Calling or SIP Trunks? Run Your Australian Voice on an Australian Carrier's Network.

Summit Internet is a licensed, business-only carrier. We provide Microsoft Teams Calling through Direct Routing, SIP trunks and a cloud phone system on a network we build, own and operate, and port your existing numbers across.

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Switching from Pure IP?

Book a call with a Summit switching specialist

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Overview

Pure IP sells global enterprise voice to businesses, including PSTN replacement and managed SBC services, connectivity for Microsoft Teams through Operator Connect and Direct Routing, Webex Calling and Zoom Phone, and managed SD-WAN and WAN services. It describes its voice coverage as spanning 137 countries. Pure IP is the enterprise business of BCM One, which also operates brands including SkySwitch, SIP.US, SIPTRUNK and Flowroute.

Businesses review their voice provider for plenty of reasons: a contract is ending, the team is moving office, the business no longer needs voice in many countries, or they want their Australian phones and the internet connection those calls run over to come from one carrier that deals only with businesses.

For Australian sites, Summit offers Microsoft Teams Calling, SIP trunks and a cloud phone system, plus business nbn with a static IP, 4G backup and business mobiles, all on our own network. Summit Internet is an independent carrier and is not affiliated with Pure IP.

How Summit Helps

  • Microsoft Teams Calling Through Direct Routing

    Teams Calling connects Microsoft Teams to the phone network through Direct Routing, so your staff make and take calls on their Australian business numbers from Teams. You keep buying your Microsoft licences as you do now.

  • SIP Trunks for a Phone System You Own

    Running your own PBX, SBC or contact centre platform? SIP trunks start from 2 channels and scale up or down as your call volumes change.

  • A Cloud Phone System With Every Feature Included

    If you would rather not run Teams Calling or your own PBX, Hosted PBX starts from $10 per user per month and includes auto attendant and IVR, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps. Handsets can be preconfigured and shipped.

  • A Business-Only Carrier

    Summit does not sell residential services. We sell only to businesses, and we have been doing it for 26 years.

  • Voice Prioritised on Your Own Carrier's Network

    When your internet connection is also Summit's, voice traffic is prioritised with QoS. Business nbn comes with a static IP included, with speeds up to 2000/500 Mbps on full-fibre nbn, and Ethernet over fibre is available for sites that need it. Our network has Points of Presence in NEXTDC data centres with DDoS protection as standard.

  • 4G Backup for When the Line Drops

    Calls over the internet need a working connection. 4G Backup fails over automatically to Australia's biggest mobile network, with 98.8% population coverage, and fails back automatically when your main service returns.

  • Inbound Numbers, Mobiles and One Bill

    Add 1300 and 1800 numbers, fax to email, on-hold messaging and business mobile SIM plans. Internet, phones and mobile arrive on one bill.

How It Works

  1. 1 Tell us about your Australian voice setup

    List your Australian numbers, users, whether you use Teams, an SBC or your own PBX, and when your agreement ends.

  2. 2 Get a quote

    We recommend Teams Calling, SIP trunks or Hosted PBX, plus internet and backup if you want them, and send you a written quote.

  3. 3 Set up the new service

    We configure Direct Routing, your SIP trunks or your Hosted PBX call flows, and preconfigured handsets can be shipped if you need them.

  4. 4 Port your numbers

    We port your existing Australian numbers across. Keep your Pure IP service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Cancel once you are live

    When your numbers have moved and calls are working, you cancel the old service for those numbers.

Talk to an expert

Thinking about leaving Pure IP?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Pure IP Customers Choose Summit

  • 01

    An Australian Carrier for Australian Numbers

    Summit holds ACMA Carrier Licence #388 and has been connecting Australian businesses since August 2000. We build, own and operate our own network.

  • 02

    Phones and Internet From One Carrier

    With Summit, the voice service, the internet connection and the 4G backup can all come from one carrier, with voice traffic prioritised over a Summit connection and everything on one bill.

  • 03

    Teams, SIP or a Cloud PBX

    Whether your team works in Teams, runs its own phone system or wants a fully hosted one, we can provide it, and change it later as the business changes.

  • 04

    Built Only for Businesses

    We do not sell residential services. Our products and support are designed for businesses that depend on their phones every day.

Other services businesses pair this with

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Pure IP?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with Pure IP or BCM One, and this page is not endorsed by either.
Why switch if my Pure IP service is working?
If Pure IP does everything you need, there may be no reason to switch. Businesses usually talk to us when a contract is ending, when they are moving office, or when they want their Australian phones, internet and mobiles from one business-only carrier.
Can I keep my phone numbers?
Yes. We port your existing Australian numbers to Summit. Keep your Pure IP service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
Will I have to pay to break my contract?
That depends on your agreement with Pure IP. Check your terms, and if there is a minimum term, we can plan the switch so your Summit service is ready when it ends.
Can I keep using Microsoft Teams for calls?
Yes. Microsoft Teams Calling uses Direct Routing to connect Teams to the phone network. Summit does not resell Microsoft licences, so you keep buying those as you do now.
We have offices outside Australia. Can Summit handle those?
Summit provides services to Australian businesses for their Australian sites and numbers. If you have voice in other countries, talk to us about which Australian numbers and sites you want to move.
We run our own phone system. Can we connect it to Summit?
Yes. SIP trunks connect a phone system you own to the phone network, starting from 2 channels and scaling up or down as you need.
Do I need to change my internet provider too?
No. Our voice services work over your existing connection. If you would like your internet with us as well, voice traffic is prioritised with QoS when the connection is also Summit's, and you get one bill for internet, phones and mobile.
Can I keep my 1300 or 1800 number?
Yes. We provide 1300 and 1800 inbound numbers, and existing inbound numbers can be ported across in the same way as your other numbers.
Get started

Ready to Review Your Australian Voice?

Tell us how your team uses Pure IP today and we will send a written quote for Teams Calling, SIP trunks or Hosted PBX, with internet and backup from one carrier.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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