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Summit Internet
For Plant Communications customers

Using Plant Communications for Your Cloud Phones or SIP? Put Your Phone System and Internet With One Australian Carrier.

Summit Internet is a licensed, business-only carrier. We provide a cloud phone system, SIP trunks and Microsoft Teams Calling on our own network, alongside the business internet your calls run over, and port your existing numbers across.

Get a Quote Call 1300 049 749

Switching from Plant Communications?

Book a call with a Summit switching specialist

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Overview

Plant Communications, which trades as PlantComms, is a Victorian business communications provider. It sells cloud communications for businesses powered by the Access4 platform, including cloud phone and collaboration services, Business SIP for existing phone systems, Microsoft Teams calling, call centre services and business internet including nbn.

Businesses review their phone provider for plenty of reasons: a contract is ending, the team is moving office, or they want their phones and the internet connection those phones depend on to come from one carrier that deals only with businesses.

Summit offers a cloud phone system, SIP trunks and Microsoft Teams Calling, plus business nbn with a static IP, 4G backup and business mobiles, all on a network we build, own and operate.

Summit Internet is an independent carrier and is not affiliated with Plant Communications.

How Summit Helps

  • A Business-Only Carrier

    Summit does not sell residential services. Every product, plan and support process is built around what businesses need, and we have been doing it for 26 years.

  • A Cloud Phone System With Every Feature Included

    Our Hosted PBX starts from $10 per user per month with every feature included: auto attendant and IVR, ring groups, call queues, voicemail to email, call recording, and mobile and desktop apps. Handsets can be preconfigured and shipped, ready to plug in.

  • SIP Trunks for the Phone System You Already Have

    If your business runs its own phone system on SIP, Summit SIP trunks start from 2 channels and scale up or down as your call volume changes, so you keep the system your staff know.

  • Calling Inside Microsoft Teams

    If your team already works in Teams, Microsoft Teams Calling via Direct Routing lets staff make and take business calls from Teams. You keep buying your Microsoft licences as you do now, since Summit does not resell them.

  • Inbound Numbers and Call Handling

    Keep your 1300 and 1800 numbers working with Summit, along with fax to email and on-hold messaging, so customers reach you the same way they always have.

  • Voice Prioritised on Our Own Network

    When your internet connection is also Summit's, voice traffic is prioritised with QoS. Our network has Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • Business nbn and Backup in One Place

    Business nbn includes a static IP, with speeds up to 2000/500 Mbps on full-fibre nbn. Add 4G Backup, which fails over automatically to Australia's biggest mobile network and fails back when your main link returns.

  • One Bill for Internet, Phones and Mobiles

    Internet, phones and business mobile SIM plans come on one bill from one carrier, which makes it simpler to see what you pay for and who to call.

How It Works

  1. 1 Tell us what you have

    Share your current phone setup: cloud phone users, SIP channels, Teams calling, numbers and any internet services, plus your contract end date.

  2. 2 Get a recommendation and quote

    We design a solution around how your team takes calls and send you a clear quote.

  3. 3 Keep your current service active

    Leave your existing Plant Communications services running. Only active numbers can be ported, so cancelling early can put your numbers at risk.

  4. 4 Port your numbers

    We lodge the port of your existing numbers. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Go live and then cancel

    Once the port completes and your calls are working on Summit, you can arrange to close your old services.

Talk to an expert

Thinking about leaving Plant Communications?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Plant Communications Customers Choose Summit

  • 01

    A Licensed Carrier

    Summit holds ACMA Carrier Licence #388 and builds, owns and operates its own network, with Points of Presence in NEXTDC data centres.

  • 02

    Phones and Internet Together

    Your calls depend on your internet connection. With both from Summit, voice is prioritised on the connection and there is one carrier responsible for the whole path.

  • 03

    Options That Match How You Call

    Whether your team uses a cloud phone system, an on-premise system on SIP or Microsoft Teams, Summit has a service that fits, so you are not forced to change how your staff work.

  • 04

    Built Only for Businesses

    We have served Australian businesses for 26 years and do not sell residential services.

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Plant Communications?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with Plant Communications or Access4.
Why switch if my Plant Communications service is working?
If your current service does everything you need, there may be no reason to switch. Businesses usually look at Summit when a contract is ending, when they are moving office, or when they want their phones and internet from one business-only carrier.
Can I keep my phone numbers?
In most cases, yes. We port your existing numbers to Summit, including 1300 and 1800 numbers. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
Will I have to pay to break my contract?
That depends on your agreement with Plant Communications. Check your contract terms, and if you can, time the switch to your contract end date. We can plan the changeover around that date.
I use Microsoft Teams for calling. Can Summit support that?
Yes. Summit provides Microsoft Teams Calling via Direct Routing. You keep your Microsoft licences as they are, since Summit does not resell them.
Can I keep my existing phone system?
If it supports SIP, yes. Summit SIP trunks connect to your existing system, starting from 2 channels and scaling up or down as needed.
Do I need Summit's internet for Summit phones to work?
No, but it helps. When your internet connection is also Summit's, voice traffic is prioritised with QoS, and you deal with one carrier for both.
What happens to my handsets?
Talk to us about the handsets you have. For our Hosted PBX we can preconfigure and ship handsets so they are ready to plug in.
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Tell us what you run today and we will put together a quote for phones and internet from one carrier.

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