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Summit Internet
For Pear Telco customers

Running Your Practice or Office Phones on Pear Telco? Put Your Phone System and Internet With One Australian Carrier.

Summit Internet is a licensed, business-only carrier. We provide a cloud phone system, SIP trunks and Microsoft Teams Calling alongside the business nbn your calls run over, and port your existing numbers across.

Get a Quote Call 1300 049 749

Switching from Pear Telco?

Book a call with a Summit switching specialist

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When suits for a call?
Would rather talk now? Call 1300 049 749

Overview

Pear Telco is the trading name of Pear Australia Pty Ltd, a Baulkham Hills, NSW provider that began in 2002 as Miratec Solutions with a focus on VoIP and rebranded to Pear Australia in 2016. It sells Hosted-X, a cloud PBX for small businesses, along with cloud fax, AI receptionist tools, handsets, business nbn and mobile SIM plans. It describes medical practices as a particular focus, with phone system pages for dental, legal, childcare, workshop and accounting businesses.

Businesses review their phone provider for plenty of reasons: a contract is ending, the practice is moving premises, or they want their phones and the internet connection those phones depend on to come from one carrier that deals only with businesses.

Summit offers a cloud phone system, SIP trunks, Microsoft Teams Calling, fax to email and 1300 and 1800 numbers, plus business nbn with a static IP, 4G backup and business mobiles, all on a network we build, own and operate. Summit Internet is an independent carrier and is not affiliated with Pear Telco.

How Summit Helps

  • A Business-Only Carrier

    Summit does not sell residential services. Every product, plan and support process is built around what businesses need, and we have been doing it for 26 years.

  • A Cloud Phone System With Every Feature Included

    Hosted PBX starts from $10 per user per month and includes auto attendant and IVR, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps. Every feature is included, so there are no add-ons to work out per user.

  • Handsets Ready to Plug In

    For reception desks and consult rooms, we can preconfigure handsets and ship them to you, so they work as soon as they are plugged in.

  • Fax to Email and On-Hold Messaging

    Practices that still receive referrals and forms by fax can have them delivered to email. Hosted PBX also supports on-hold messaging, so callers in the queue hear useful information while they wait.

  • Phones and Internet From One Carrier

    When your internet connection is also Summit's, voice traffic is prioritised with QoS, so calls are not competing with downloads and cloud backups. Internet, phones and mobiles arrive on one bill.

  • Business nbn With a Static IP

    Business nbn is available nationally with a static IP included, at up to 2000/500 Mbps on full-fibre nbn. Sites that need more can step up to Ethernet over fibre.

  • 4G Backup That Fails Over Automatically

    4G Backup switches to Australia's biggest mobile network, with 98.8% population coverage, if your fixed connection drops, then fails back automatically when it returns.

  • SIP Trunks and Teams Calling

    Running your own PBX? SIP trunks start from 2 channels and scale up or down. If your team works in Microsoft Teams, Teams Calling connects it to the phone network through Direct Routing. You keep buying your Microsoft licences as you do now.

How It Works

  1. 1 Tell us what you have

    Send us a list of your numbers, handsets, users, call flows and internet services, and check your current agreement for its end date.

  2. 2 We design the replacement

    We map your auto attendant, ring groups, queues and fax numbers onto Summit's Hosted PBX, and quote internet and mobiles if you want them on the same bill.

  3. 3 Set up before anything moves

    We build your phone system, preconfigure and ship handsets, and install your new internet connection while your existing services keep running.

  4. 4 Port your numbers

    We lodge the port of your existing numbers. Keep your current service active until the port completes, because only active numbers can be ported.

  5. 5 Go live, then cancel

    Once your numbers are working on Summit, you can cancel the old services in line with your agreement.

Talk to an expert

Thinking about leaving Pear Telco?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Pear Telco Customers Choose Summit

  • 01

    A Licensed Carrier

    Summit holds ACMA Carrier Licence #388 and has been an independent Australian carrier since August 2000.

  • 02

    Our Own Network

    We build, own and operate our network, with Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • 03

    Everything in One Place

    Phones, internet, 4G backup and business mobiles from one carrier means one bill and one team to call when something needs attention.

  • 04

    Built for Businesses Only

    We do not sell residential services, so every plan and process is designed around businesses, from single-site practices to multi-site organisations across Australia.

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Pear Telco?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with Pear Telco or Pear Australia Pty Ltd.
Why switch if my Pear Telco service is working?
If your current service does everything you need, there may be no reason to switch. Businesses usually look at Summit when a contract is ending, when they are moving premises, or when they want phones and internet from one business-only carrier.
Can I keep my phone numbers?
Yes, your existing numbers can be ported to Summit. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and ports involving multiple numbers can take up to 30 days.
Will I have to pay to break my contract?
That depends on your agreement with your current provider. Check its end date and any exit terms, and we can time the switch to line up with the end of your contract.
Can I keep my fax number?
Fax numbers can be ported like other numbers, and Summit can deliver incoming faxes to email. Tell us which numbers are used for fax when you send your list.
Can I keep my 1300 or 1800 number?
Yes, inbound 1300 and 1800 numbers can be moved to Summit as part of the port. See 1300 and 1800 numbers.
Do I have to move my internet to Summit as well?
No. Our Hosted PBX works over any reliable internet connection. Moving your internet to Summit as well means voice traffic is prioritised and everything is on one bill.
Will my handsets work with Summit?
Send us the models you have and we will let you know. We can also supply handsets preconfigured and shipped to you, ready to plug in.
Do you support Microsoft Teams?
Yes. Summit provides Teams Calling through Direct Routing. We do not resell Microsoft licences, so you keep buying those as you do now.
Get started

Ready to Review Your Phone System?

Tell us what you run today and we will design a Summit replacement and plan the number port.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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