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Summit Internet
For PBX Blue customers

Running a hosted 3CX phone system from PBX Blue? See what a carrier can do for your calls and your connection.

Summit Internet provides cloud phone systems, SIP trunks and business internet from one independent Australian carrier, with your existing numbers ported across.

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Switching from PBX Blue?

Book a call with a Summit switching specialist

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Overview

PBX Blue is a Sydney-based provider of cloud-hosted phone systems for businesses, built on 3CX and offered as a managed PBX-as-a-Service.

Businesses review their phone provider for plenty of reasons: a contract coming to an end, a move to a new office, a growing team, or simply wanting internet and phones from the same carrier so there is one bill and one place to call when something needs attention. Some prefer a provider that only serves businesses.

Summit offers a Hosted PBX cloud phone system with every feature included, SIP trunks for businesses that want to keep their existing phone system, and business nbn with a static IP included. When your internet connection is also Summit's, voice traffic is prioritised across it.

Summit Internet is an independent carrier and is not affiliated with PBX Blue.

How Summit Helps

  • A cloud phone system with everything included

    Summit's Hosted PBX starts from $10 per user per month with every feature included: auto attendant and IVR, ring groups, call queues, voicemail to email, call recording, and mobile and desktop apps. There are no feature add-ons to work through.

  • SIP trunks if you want to keep your phone system

    If your business would rather keep running its own phone system, Summit's SIP trunks start from 2 channels and scale up or down as your call volumes change.

  • Keep your existing numbers

    Summit can port your existing business numbers across, so customers keep calling the numbers they already know. Keep your current service active until the port completes, because only active numbers can be ported.

  • Phones and internet from one carrier

    Summit builds, owns and operates its own network, with Points of Presence in NEXTDC data centres. Take your business nbn or Ethernet over fibre from Summit too, and your voice traffic is prioritised with QoS across the same connection.

  • Handsets ready to plug in

    Handsets can be preconfigured and shipped, so your team can plug them in and start taking calls without a technician on site.

  • Microsoft Teams Calling

    If your staff live in Teams, Summit can connect real phone numbers to it through Microsoft Teams Calling via Direct Routing. Summit does not resell Microsoft licences, so you keep your existing licensing arrangements.

  • Inbound numbers and extras

    Summit provides 1300 and 1800 inbound numbers, fax to email and on-hold messaging, all managed alongside the rest of your phone services.

  • A backup path for your calls

    Add 4G Backup and your connection fails over automatically to Australia's biggest mobile network, with 98.8% population coverage, then fails back automatically when your main service returns.

How It Works

  1. 1 Tell us what you have

    Share how many users, numbers and sites you have, and whether you want a hosted phone system, SIP trunks for your own system, or Teams Calling.

  2. 2 Get a clear proposal

    We recommend the right setup and send a quote covering phones, numbers and, if you want it, internet.

  3. 3 Prepare your new service

    We configure your system, ring groups and call flows, and can preconfigure and ship handsets before cutover.

  4. 4 Port your numbers

    We lodge the port of your existing numbers. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Go live

    Calls start arriving on your Summit service, and you can then arrange to close your old service.

Talk to an expert

Thinking about leaving PBX Blue?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why PBX Blue Customers Choose Summit

  • 01

    An independent Australian carrier

    Summit Internet holds ACMA Carrier Licence #388 and has been in business since August 2000, 26 years of serving Australian businesses.

  • 02

    Business only

    Summit does not sell residential services. It works only with businesses.

  • 03

    One provider for voice, internet and mobile

    Internet, phones and business mobile SIM plans can sit on one bill, with voice traffic prioritised when your connection is also Summit's.

  • 04

    Our own network

    Summit builds, owns and operates its own network, with Points of Presence in NEXTDC data centres and DDoS protection as standard.

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of PBX Blue?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with PBX Blue.
Why switch if my PBX Blue service is working?
If your current phone system does everything your business needs, there may be no reason to change. Businesses usually review their provider when a contract is ending, when they move or open an office, or when they want phones and internet from one carrier on one bill.
Will I have to pay to break my contract?
That depends on your agreement with your current provider. Check your terms for any minimum term or exit fees, and where possible time your switch to the end of your contract.
Can I keep my phone numbers?
Yes, in most cases Summit can port your existing numbers. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
I have a hosted 3CX system. What would I move to?
Most businesses in that position move to Summit's Hosted PBX, which includes auto attendant and IVR, ring groups, call queues, voicemail to email, call recording, and mobile and desktop apps, all included from $10 per user per month.
Can I keep my own phone system and just change the lines?
Yes. If you run your own phone system, Summit's SIP trunks start from 2 channels and can scale up or down as you need.
Do I need to take my internet from Summit as well?
No, our phone services work over other connections. When your internet is also Summit's, voice traffic is prioritised with QoS across the connection, and everything sits on one bill.
Can you supply handsets?
Yes. Handsets can be preconfigured and shipped, so they are ready to plug in when you go live.
Can I use Microsoft Teams for calls?
Yes. Summit provides Microsoft Teams Calling via Direct Routing. Summit does not resell Microsoft licences.
Get started

Ready to review your phone system?

Tell us about your users and numbers and we will put together a quote for phones and, if you want it, internet.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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