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Summit Internet
For Octel customers

Moving your business internet and cloud phones off Octel? Bring them to one business-only carrier.

Summit Internet runs business nbn, Ethernet over fibre, Hosted PBX and Microsoft Teams Calling on its own network, with your existing numbers ported across.

Get a Quote Call 1300 049 749

Switching from Octel?

Book a call with a Summit switching specialist

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Overview

Octel is a business telco with a Melbourne office that sells internet and phone services to businesses. Its range covers business nbn, nbn Enterprise Ethernet, high speed fibre, a hosted PBX cloud phone system, Direct Routing for Microsoft Teams, and 1300, 1800 and 13 inbound numbers.

Businesses review their telco for ordinary reasons: a contract coming to an end, an office move, a growing team, or wanting internet, phones and mobiles from a single carrier on one bill. If any of those apply to you, it is worth comparing options before you renew.

Summit Internet has been connecting Australian businesses for 26 years. We build, own and operate our own network, with Points of Presence in NEXTDC data centres, and we sell only to businesses. That means we can quote the whole stack: business nbn or Ethernet over fibre, a Hosted PBX or Teams Calling, inbound numbers and 4G Backup.

Summit Internet is an independent carrier and is not affiliated with Octel.

How Summit Helps

  • Business nbn with a static IP included

    Every Summit business nbn service comes with a static IP included. On full-fibre nbn, plans go up to 2000/500 Mbps, and DDoS protection is standard.

  • Ethernet over fibre for sites that need more

    If you are on an enterprise ethernet or fibre service today, Summit offers Ethernet over fibre delivered over our own carrier network, with Points of Presence in NEXTDC data centres.

  • A cloud phone system with every feature included

    Summit's Hosted PBX starts from $10 per user per month, with auto attendant, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps included. Handsets can be preconfigured and shipped to your office.

  • Microsoft Teams Calling through Direct Routing

    If your staff make calls from Teams, Summit can connect your numbers to Teams via Direct Routing. You keep your existing Microsoft licences, as Summit does not resell them.

  • Keep your 1300 and 1800 numbers

    Summit supports 1300 and 1800 inbound numbers, along with fax to email and on-hold messaging, so the numbers on your website and marketing can come with you.

  • Voice prioritised on your own connection

    When your internet connection is also Summit's, voice traffic is prioritised with QoS, so calls are handled ahead of bulk data on the same link.

  • 4G Backup that fails over automatically

    4G Backup switches to Australia's biggest mobile network (98.8% population coverage) if your main connection drops, then fails back automatically when it returns.

  • Internet, phones and mobiles on one bill

    Add business mobile SIM plans and your internet, phone system and mobiles sit with one carrier, on one bill.

How It Works

  1. 1 Tell us what you have

    Share your current Octel services, such as business nbn, fibre, Hosted PBX seats, Teams Direct Routing and inbound numbers, plus your contract end date.

  2. 2 Get a quote

    We recommend the right connection and phone setup for each site and send a written quote.

  3. 3 Install the new connection

    We schedule the Summit internet installation and agree the cutover time with you before anything changes.

  4. 4 Port your numbers

    We lodge the port for your phone and inbound numbers. Keep your Octel service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Cancel the old services

    Once your numbers are live on Summit and everything is tested, you cancel your remaining Octel services.

Talk to an expert

Thinking about leaving Octel?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Octel Customers Choose Summit

  • 01

    A licensed carrier with its own network

    Summit holds ACMA Carrier Licence #388 and builds, owns and operates its own network.

  • 02

    Business-only, for 26 years

    Summit does not sell residential services, and has been in business since August 2000.

  • 03

    One carrier for the whole stack

    Internet, cloud phones, Teams Calling, inbound numbers, 4G Backup and mobiles can all come from Summit, so there is one point of contact when something needs changing.

  • 04

    Options for your existing phone system

    If you would rather keep an on-premises phone system, Summit also offers SIP trunks starting from 2 channels, scaling up or down as you need.

Other services businesses pair this with

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Octel?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with Octel.
Why switch if my Octel service is working?
If your current services do everything your business needs, there may be no reason to switch. Most businesses review their provider at contract end, when moving office or when they want internet, phones and mobiles with one carrier.
Will I have to pay to break my contract?
That depends on your agreement with Octel. Check your contract terms, and if there are early termination costs, time your switch to your contract end date. We can plan the cutover around it.
Can I keep my phone numbers?
Yes, existing numbers, including 1300 and 1800 numbers, can be ported to Summit. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
I use Teams Direct Routing with Octel. Can Summit do the same?
Yes. Summit provides Microsoft Teams Calling via Direct Routing. You keep your Microsoft licences, as Summit does not resell them.
What does Summit's Hosted PBX include?
Hosted PBX is from $10 per user per month with every feature included: auto attendant and IVR, ring groups, call queues, voicemail to email, call recording, and mobile and desktop apps.
Do I get a static IP on business nbn?
Yes. Summit business nbn includes a static IP, and is available nationally.
Should I cancel my Octel services first?
No. Keep your Octel services running until your Summit services are live and your numbers have ported, then cancel what remains.
Get started

Ready to review your Octel services?

Tell us what you run today and we will quote internet and phones from one business-only carrier.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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