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Summit Internet
For North Coast Telephone Systems customers

Reviewing Your NCTS Phone System or Lines? Move Your Phones, SIP and Internet to One Business-Only Carrier.

Summit Internet is a licensed, independent carrier that can run a cloud phone system, or SIP trunks for the phone system you already own, alongside business nbn and mobiles on one bill.

Get a Quote Call 1300 049 749

Switching from North Coast Telephone Systems?

Book a call with a Summit switching specialist

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Would rather talk now? Call 1300 049 749

Overview

North Coast Telephone Systems (NCTS, trading as North Coast Telecommunication Services Pty Ltd) is based in Lismore and has supplied telephone systems, advice and support since 1992, mainly to small and medium businesses in Northern NSW and South East Queensland. It sells NEC phone systems, including the on-premise UNIVERGE SL2100 and SV9100 and the hosted NEC UNIVERGE BLUE, as well as its own NCTS Cloud PBX. It also offers SIP trunks, nbn and wireless internet, and SIM-only mobile plans, along with installation and maintenance services.

Businesses review their phone setup for ordinary reasons: a contract or plan term is ending, the office is moving or expanding, an on-premise PABX is due for replacement, or they want their phone system, phone lines, internet and mobiles from one carrier that deals only with businesses.

Summit offers a cloud phone system, SIP trunks for phone systems you already own, Microsoft Teams Calling, 1300 and 1800 numbers, business nbn with a static IP and business mobile, all on a network we build, own and operate. Summit Internet is an independent carrier and is not affiliated with North Coast Telephone Systems.

How Summit Helps

  • A Cloud Phone System With Every Feature Included

    Our Hosted PBX starts from $10 per user per month with every feature included: auto attendant, ring groups, call queues, voicemail to email, call recording, and mobile and desktop apps. There is no on-site PABX to maintain or replace.

  • SIP Trunks for the Phone System You Already Own

    If your NEC or other IP-capable phone system still has years of life in it, our SIP trunks can connect it to the network. Start from 2 channels and scale up or down as your call volume changes.

  • Keep Your Existing Numbers

    We port your existing phone numbers to Summit, so your customers keep calling the same numbers you have always used.

  • Handsets Ready to Plug In

    Handsets for the cloud phone system can be preconfigured and shipped to you, so staff can plug in and start taking calls without a technician on site.

  • Phones and Internet From One Carrier

    Pair your phones with business nbn, which includes a static IP and runs up to 2000/500 Mbps on full-fibre nbn, or with Ethernet over fibre. When the connection is also Summit's, voice traffic is prioritised.

  • Backup When the Line Drops

    Add 4G Backup and your connection fails over automatically to Australia's biggest mobile network, which covers 98.8% of the population, then fails back automatically when the main service returns.

  • Inbound Numbers, Fax and On-Hold

    We provide 1300 and 1800 numbers, fax to email and on-hold messaging, so the extras around your phone system sit with the same carrier.

  • Mobiles on the Same Bill

    Business mobile SIM plans sit alongside your internet and phones, on one bill.

How It Works

  1. 1 Talk to us

    Tell us which phone system, lines, internet and mobiles you have now, how many staff take calls, and when your current agreement ends.

  2. 2 Get a written quote

    We recommend a cloud phone system or SIP trunks for your existing system, plus the internet to suit, and put it in writing.

  3. 3 Set up your service

    We configure your phone system or trunks and connection, and preconfigure handsets where you need them.

  4. 4 Port your numbers

    We lodge the port of your existing numbers. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Cancel the old service

    Once your numbers are live with Summit and calls are working, you arrange to close the old services that are no longer needed.

Talk to an expert

Thinking about leaving North Coast Telephone Systems?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why North Coast Telephone Systems Customers Choose Summit

  • 01

    A Licensed Carrier

    Summit holds ACMA Carrier Licence #388 and has been in business since August 2000, 26 years. We build, own and operate our own network, with Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • 02

    Business Only

    We do not sell residential services. Every product, plan and process is built for businesses.

  • 03

    Your Choice of Phone Platform

    Move to a cloud phone system, keep your existing system on SIP trunks, or call through Microsoft Teams. We fit the voice service to how your business works.

  • 04

    One Carrier, One Bill

    Internet, phones and mobile come from one carrier on one bill, with voice traffic prioritised when the internet connection is also ours.

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of North Coast Telephone Systems?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with North Coast Telephone Systems or North Coast Telecommunication Services Pty Ltd.
Why switch if my North Coast Telephone Systems service is working?
If your current setup does everything you need, there may be no reason to change. Businesses usually look at Summit when a contract is ending, an office is moving, a phone system is due for replacement, or they want phones, internet and mobile from one business-only carrier.
Will I have to pay to break my contract?
That depends on your agreement with your current provider. Check your contract or ask them for the end date and any early exit costs. We can time your switch to line up with the end of your contract.
Can I keep my phone numbers?
Yes. We port existing numbers to Summit. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
Can I keep my NEC phone system?
If your phone system supports SIP, we can usually connect it with our SIP trunks, starting from 2 channels. Tell us the model and we will confirm what is needed before you commit.
What if my on-premise phone system is due for replacement?
Our Hosted PBX replaces an on-site system with a cloud phone system from $10 per user per month, with every feature included. Handsets can be preconfigured and shipped to you.
Do you service businesses in Northern NSW and South East Queensland?
Yes. Our cloud phone system, SIP trunks, business nbn and mobile plans are available to Australian businesses nationally. Our fixed wireless network covers Melbourne and regional Victoria only.
Can I use Microsoft Teams for calls?
Yes. We provide Microsoft Teams Calling via Direct Routing. We do not resell Microsoft licences, so you keep those with your existing Microsoft provider.
Get started

Ready to Review Your Phones?

Tell us what you run today and we will quote a cloud phone system or SIP trunks, plus internet, on one bill.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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