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Summit Internet
For My FoneTel customers

Phone system or SIP trunks with My FoneTel? See what a licensed carrier can offer your business.

Summit Internet runs hosted phone systems, SIP trunks and business internet on its own network, so your calls and your connection come from one provider.

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Switching from My FoneTel?

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Overview

My FoneTel is a Perth-based company that specialises in business phone systems and unified VoIP communications. Its website lists on-premise phone systems from LG iPECS and NEC, 3CX cloud phone systems, business SIP trunks, messages on hold, business nbn and 4G backup internet.

There are plenty of good reasons to review a phone provider even when nothing is wrong. Your agreement may be coming to an end, your on-premise system may be due for replacement, you may be moving office, or you may simply want internet, phones and mobile from one carrier with a single bill and a single point of contact.

Summit offers a cloud phone system with every feature included, SIP trunks for businesses keeping their existing phone system, and business nbn with a static IP included. When your internet connection is also Summit's, voice traffic is prioritised across it.

Summit Internet is an independent carrier and is not affiliated with My FoneTel.

How Summit Helps

  • A cloud phone system with everything included

    Summit's Hosted PBX starts from $10 per user per month, with auto attendant, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps all included. There are no feature tiers to work through.

  • SIP trunks for the phone system you already own

    If you have an on-premise system you want to keep, Summit's SIP trunks start from two channels and scale up or down as your call volumes change. You keep the handsets your staff already know.

  • Keep your existing numbers

    Summit can port your existing business numbers, including 1300 and 1800 numbers, so customers keep calling the numbers they already have. We manage the port request with the losing provider for you.

  • Internet and voice from one carrier

    Pair your phones with business nbn, up to 2000/500 Mbps on full-fibre nbn with a static IP included, or Ethernet over fibre. With both on Summit, voice traffic is prioritised so calls stay clear when the office is busy.

  • Backup that keeps calls flowing

    4G Backup fails over automatically to Australia's biggest mobile network, with 98.8% population coverage, and fails back automatically once your main connection returns.

  • Inbound numbers and on-hold messaging

    Summit provides 1300 and 1800 inbound numbers, fax to email and on-hold messaging, so the features your callers hear today carry across.

  • Microsoft Teams calling

    If your team already lives in Teams, Summit connects calling through Direct Routing, so staff can make and take external calls from Teams. Your Microsoft licences stay with your current Microsoft provider.

  • Handsets ready to plug in

    For Hosted PBX customers, handsets can be preconfigured and shipped so they work as soon as they are plugged in, which keeps the changeover simple for your staff.

How It Works

  1. 1 Tell us what you have

    Share your current phone system, number of users or channels, your numbers and your contract end date. We use this to recommend Hosted PBX, SIP trunks or Teams calling.

  2. 2 Get a clear quote

    We send a written proposal covering phones, internet and backup, so you can compare it against your current arrangement before you commit.

  3. 3 Set up your new service

    We build your call flows, ring groups and on-hold messaging, and preconfigure handsets or SIP trunks ready for cutover.

  4. 4 Port your numbers

    We lodge the port request. Keep your existing service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Go live

    Once the port completes your calls arrive on Summit, and you can then close your old services.

Talk to an expert

Thinking about leaving My FoneTel?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why My FoneTel Customers Choose Summit

  • 01

    A licensed carrier

    Summit holds ACMA Carrier Licence #388 and builds, owns and operates its own network, with Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • 02

    Business-only, for 26 years

    Summit has served Australian businesses since August 2000 and does not sell residential services. Everything we build is designed for business use.

  • 03

    One provider, one bill

    Internet, phones and business mobile SIM plans can all sit with Summit on one bill, which means one provider to call when something needs attention.

  • 04

    Flexible voice options

    Whether you want to move to the cloud, keep your current phone system on SIP trunks, or call through Microsoft Teams, Summit supports each approach so you can choose what suits your business.

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of My FoneTel?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with My FoneTel in any way.
Why switch if my My FoneTel service is working?
If your current service does everything you need, there may be no reason to change. Businesses usually review their provider when a contract is ending, an on-premise phone system needs replacing, they are moving office, or they want internet and phones from one carrier.
Will I have to pay to break my contract?
That depends on the terms of your agreement with My FoneTel, including any equipment or lease arrangements. Check your contract before you switch. Many businesses time the move to their contract end date to avoid early termination costs.
Can I keep my phone numbers?
Yes, in most cases your existing numbers, including 1300 and 1800 numbers, can be ported to Summit. Keep your current service active until the port completes, as only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
Can I keep my existing phone system?
Often, yes. If your on-premise system supports SIP, Summit's SIP trunks can connect it to our network, starting from two channels. If it is due for replacement, our Hosted PBX is the alternative.
What does Summit's Hosted PBX include?
Every feature is included from $10 per user per month: auto attendant and IVR, ring groups, call queues, voicemail to email, call recording, and mobile and desktop apps.
Do I need Summit internet to use Summit phones?
No. Summit voice services work over other internet connections. When your internet is also with Summit, voice traffic is prioritised across our network.
Can Summit provide our internet as well?
Yes. Summit provides business nbn nationally with a static IP included, Ethernet over fibre and 4G Backup, so phones and internet can sit on one bill.
Get started

Ready to review your phones?

Tell us what you have today and we will put together a clear quote for phones, internet and backup.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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