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Summit Internet
For Macquarie Telecom customers

Reviewing Your Macquarie Telecom Internet and Voice Services? Talk to an Independent, Business-Only Carrier.

Summit Internet is a licensed carrier that works only with businesses. We bring your internet, phone system and mobile onto one network and one bill, and port your existing numbers across.

Get a Quote Call 1300 049 749

Switching from Macquarie Telecom?

Book a call with a Summit switching specialist

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Would rather talk now? Call 1300 049 749

Overview

Macquarie Telecom is the telecommunications business of Macquarie Technology Group (ASX: MAQ), which also runs Macquarie Cloud Services, Macquarie Government and Macquarie Data Centres. The listed company changed its name from Macquarie Telecom Group to Macquarie Technology Group in 2023, and Macquarie Telecom continues to trade under its own name. It sells business nbn, Enterprise Ethernet, SD-WAN, voice connectivity and cloud calling, business mobile plans, and cloud and hosting services to Australian businesses.

Businesses review their provider for ordinary reasons: a contract is ending, they are moving office, or they want internet and phones from one carrier that deals only with businesses. If your sites run on business nbn or fibre with SIP voice or a cloud phone system, that review is a good moment to compare.

Summit offers business nbn with a static IP, Ethernet over fibre, fixed wireless across Melbourne and regional Victoria, a cloud phone system, SIP trunks, Microsoft Teams Calling and business mobile, all on a network we build, own and operate. Summit Internet is an independent carrier and is not affiliated with Macquarie Telecom or Macquarie Technology Group.

How Summit Helps

  • A Business-Only Carrier

    Summit does not sell residential services. Every product, plan and support process is built around what businesses need, and we have been doing it for 26 years.

  • Business nbn With a Static IP

    Business nbn comes with a static IP included, with speeds up to 2000/500 Mbps on full-fibre nbn. It is available nationally, so every site can be on the same carrier.

  • Dedicated Fibre for Sites That Need It

    For offices that rely on dedicated capacity, Ethernet over fibre runs over our own network, with Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • SIP Trunks for the Phone System You Already Own

    Keeping your existing PBX? SIP trunks start from 2 channels and scale up or down as your call volumes change.

  • A Cloud Phone System With Every Feature Included

    Hosted PBX starts from $10 per user per month and includes auto attendant, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps. We can preconfigure your handsets and ship them to you.

  • Teams Calling and Inbound Numbers

    Make and receive calls in Microsoft Teams through Direct Routing, and keep your 1300 and 1800 numbers, fax to email and on-hold messaging with us.

  • Business Mobile and Automatic Backup

    Put your team on business mobile SIM plans on the same bill, and add 4G Backup, which fails over to Australia's biggest mobile network (98.8% population coverage) and fails back automatically.

  • Voice Prioritised on Our Network

    When your internet connection is also Summit's, voice traffic is prioritised with QoS, so calls are not competing with downloads and cloud backups.

How It Works

  1. 1 Tell us what you have

    Share your current internet services, phone numbers, mobiles and contract end dates, and we will map out the equivalent Summit services.

  2. 2 Get a clear quote

    We recommend the right connection, phone system or SIP trunks for each site and put it in writing.

  3. 3 Install and test

    We install your Summit internet and set up your phone system while your existing services keep running.

  4. 4 Port your numbers

    We lodge the port for your existing numbers. Keep your old service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Cancel the old services

    Once your numbers have moved and everything is working, you cancel your previous services.

Talk to an expert

Thinking about leaving Macquarie Telecom?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Macquarie Telecom Customers Choose Summit

  • 01

    Internet, Phones and Mobile on One Bill

    One carrier, one bill and one point of contact for your connections, voice and mobile, instead of managing separate providers.

  • 02

    A Carrier, Not a Reseller

    Summit holds ACMA Carrier Licence #388 and builds, owns and operates its own network, with Points of Presence in NEXTDC data centres.

  • 03

    Built Only for Businesses

    Summit does not sell residential services. Our products, plans and processes are designed for business sites and business phone systems.

  • 04

    A Planned, Low-Risk Move

    Your existing services stay up while we install and test, and your numbers move only when everything is ready.

Other services businesses pair this with

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Macquarie Telecom?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with Macquarie Telecom or Macquarie Technology Group.
Why switch if my Macquarie Telecom service is working?
If your current services do everything you need at a price that suits you, there may be no reason to switch. Businesses usually talk to us when a contract is ending, when they are moving office, or when they want internet, phones and mobile from one business-only carrier.
Will I have to pay to break my contract?
That depends on your agreement with Macquarie Telecom. Check your contract end date and any early termination terms, and we can time your switch so the new services start as the old contract ends.
Can I keep my phone numbers?
Yes, existing numbers can be ported to Summit. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
Can I keep my existing phone system?
Yes. If you have a PBX you want to keep, SIP trunks connect it to our network, starting from 2 channels. If you would rather move to the cloud, Hosted PBX replaces the on-site system.
Do you offer business nbn outside Melbourne?
Yes. Business nbn is available nationally with a static IP included. Fixed wireless is available in Melbourne and regional Victoria only, and you can check your address.
Can you move our 1300 and 1800 numbers?
Yes. We support 1300 and 1800 inbound numbers, along with fax to email and on-hold messaging.
Do you resell Microsoft licences for Teams Calling?
No. We connect Microsoft Teams to the phone network through Direct Routing. Your Microsoft licences stay with your existing Microsoft provider.
Can we move our mobiles too?
Yes. Summit offers business mobile SIM plans, so your mobiles can sit on the same bill as your internet and phones.
Get started

Ready to Review Your Business Services?

Tell us what you have today and we will put together a clear quote for internet, voice and mobile.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

Get a Quote Talk to Our Team
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