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Summit Internet
For Infiniti Telecommunications customers

Using an Infiniti Telecommunications Cloud Phone System? Put Your Phones and nbn With One Licensed Carrier.

Summit Internet is a licensed, business-only carrier. We provide a cloud phone system and business nbn on our own network, and port your existing numbers across.

Switching from Infiniti Telecommunications?

Book a call with a Summit switching specialist

What would you like help with?
When suits for a call?
Would rather talk now? Call 1300 049 749

Overview

Infiniti Telecommunications is an Australian-owned provider of business phone systems for small businesses. It started in Melbourne more than 20 years ago as a phone system hardware provider, and today sells a hosted cloud phone system with physical handsets and mobile and computer apps, with NBN and data services available alongside a new phone system.

Businesses review their phone and internet provider for plenty of reasons: a contract is ending, the team is moving office, or they want their phones and the internet connection those phones depend on to come from one carrier that deals only with businesses.

Summit offers a cloud phone system, SIP trunks and Microsoft Teams Calling, plus business nbn with a static IP, 4G backup and business mobiles, all on a network we build, own and operate. Summit Internet is an independent carrier and is not affiliated with Infiniti Telecommunications.

How Summit Helps

  • A Business-Only Carrier

    Summit does not sell residential services. Every product, plan and support process is built around what businesses need, and we have been doing it for 26 years.

  • A Cloud Phone System With Every Feature Included

    Hosted PBX starts from $10 per user per month and includes auto attendant and IVR, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps. Every feature is included, so there are no add-ons to work out per user.

  • Desk Phones Ready to Plug In

    If some of your team prefer a handset to an app, we can preconfigure the handsets and ship them to you, so they work as soon as they are plugged in.

  • Business nbn With a Static IP

    Business nbn comes with a static IP included, with speeds up to 2000/500 Mbps on full-fibre nbn. Our network has Points of Presence in NEXTDC data centres, with DDoS protection as standard.

  • Voice Prioritised on Your Own Carrier's Network

    When your internet connection is also Summit's, voice traffic is prioritised with QoS, so calls are not competing with downloads and backups on the same line.

  • 4G Backup for When the Line Drops

    A cloud phone system needs a working connection. 4G Backup fails over automatically to Australia's biggest mobile network, with 98.8% population coverage, and fails back automatically when your main service returns.

  • Teams Calling or SIP Trunks if You Need Them

    If your team lives in Microsoft Teams, Teams Calling connects it to the phone network through Direct Routing. If you run your own phone system, SIP trunks start from 2 channels and scale up or down.

  • Inbound Numbers, Mobiles and One Bill

    Add 1300 and 1800 numbers, fax to email, on-hold messaging and business mobile SIM plans. Internet, phones and mobile arrive on one bill.

How It Works

  1. 1 Tell us what you have now

    List your Infiniti Telecommunications numbers, users, handsets, call flows and internet services, and when your agreement ends.

  2. 2 Get a quote

    We recommend the right phone setup and internet connection, plus backup if you want it, and send you a written quote.

  3. 3 Connect your internet and set up your phones

    We connect your business nbn, build your auto attendant, ring groups and queues, and preconfigure and ship handsets if you need them.

  4. 4 Port your numbers

    We port your existing numbers across. Keep your Infiniti Telecommunications service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Cancel once you are live

    When your numbers have moved and calls and internet are working, you cancel the old services.

Talk to an expert

Thinking about leaving Infiniti Telecommunications?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Why Infiniti Telecommunications Customers Choose Summit

  • 01

    Phones and Internet From One Carrier

    A cloud phone system is only as good as the connection under it. With Summit, the phone system, the internet connection and the backup all come from one carrier, so you have one carrier to call about your phones and the connection they run on.

  • 02

    A Licensed Australian Carrier

    Summit holds ACMA Carrier Licence #388 and has been connecting Australian businesses since August 2000. We build, own and operate our own network.

  • 03

    Every Feature, One Price Per User

    Hosted PBX starts from $10 per user per month with every feature included, so adding a call queue or call recording does not change your plan.

  • 04

    Built Only for Businesses

    We do not sell residential services. Our products and support are designed for businesses that depend on their phones and internet every day.

Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Infiniti Telecommunications?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with Infiniti Telecommunications, and this page is not endorsed by Infiniti Telecommunications.
Why switch if my Infiniti Telecommunications service is working?
If your current service does everything you need, there may be no reason to switch. Businesses usually talk to us when a contract is ending, when they are moving office, or when they want their phone system, internet and mobiles from one business-only carrier.
Can I keep my phone numbers?
Yes, in most cases. We port your existing numbers to Summit. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
Will I have to pay to break my contract?
That depends on your agreement with Infiniti Telecommunications. Check your contract end date and any early termination terms, and time the switch to your contract end if you can. We can plan the move around that date.
Can I keep my existing handsets?
It depends on the handset model and whether it can be configured for a different phone system. Tell us what you have and we will let you know, or we can preconfigure new handsets and ship them to you.
Can I move my phones and internet at the same time?
Yes. We can connect your business nbn and set up your phone system together, so calls run over a Summit connection with voice prioritised from day one.
Do you only work with Melbourne businesses?
No. Business nbn, Hosted PBX, SIP trunks, Teams Calling and mobiles are available to Australian businesses nationally. Our fixed wireless network covers Melbourne and regional Victoria.
What if my internet goes down?
Add 4G Backup. It fails over automatically to Australia's biggest mobile network when your main connection drops, and fails back automatically when it returns.
Get started

Ready to Review Your Phones and Internet?

Tell us what you have now and we will send a written quote for your phones, internet and backup.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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