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Summit Internet
For Ignite Telecom customers

Business internet and phones for Ignite Telecom customers reviewing their services

Summit Internet is an independent, business-only carrier with its own network. Move your nbn, SIP trunks or Teams Calling to one carrier and keep your existing numbers.

Get a Quote Call 1300 049 749

Switching from Ignite Telecom?

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Overview

Ignite Telecom is an Australian business communications provider based in North Sydney. It sells business data services, including nbn for business, business fibre internet, nbn Enterprise Ethernet and 4G/5G internet backup, alongside business voice such as SIP trunking and Microsoft Teams Calling with Direct Routing. Its range also covers phone systems, business mobile, inbound and SMS services, contact centre and unified communications.

Businesses review their provider for ordinary reasons: a contract is coming to an end, the office is moving, or they want internet and phones from a carrier that runs its own network. Some simply prefer a provider that only deals with businesses.

Summit Internet supplies business nbn with a static IP included, Ethernet over fibre, 4G Backup, a Hosted PBX, SIP trunks and Microsoft Teams Calling, all delivered over a network we build, own and operate, and all on one bill.

Summit Internet is an independent carrier and is not affiliated with Ignite Telecom.

How Summit Helps

  • SIP trunks for your existing phone system

    If you already run an on-premises PBX, Summit SIP trunks connect it to the phone network. Start from 2 channels and scale up or down as your call volume changes.

  • Microsoft Teams Calling via Direct Routing

    Make and take calls on your business numbers inside Microsoft Teams with Summit Teams Calling. We provide the Direct Routing calling service; you keep your Microsoft licences with your current licence provider.

  • A Hosted PBX with every feature included

    Our Hosted PBX starts from $10 per user per month with auto attendant, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps included. Handsets can be preconfigured and shipped to your office.

  • Business nbn with a static IP included

    Business nbn is available nationally with a static IP at no extra charge, and speeds up to 2000/500 Mbps on full-fibre nbn.

  • Ethernet over fibre for sites that need more

    Where a standard nbn service is not enough, Ethernet over fibre gives a dedicated business-grade connection on our own network, with DDoS protection as standard.

  • 4G Backup that switches over automatically

    4G Backup fails over to Australia's biggest mobile network (98.8% population coverage) if your main link drops, then fails back automatically when it returns.

  • Voice prioritised on Summit internet

    When your internet connection is also Summit's, voice traffic is prioritised across the link, so calls are not competing with downloads and backups.

  • 1300 numbers, mobiles and one bill

    Add 1300 and 1800 numbers, fax to email, on-hold messaging and business mobile SIM plans. Internet, phones and mobile all come on one Summit bill.

How It Works

  1. 1 Tell us what you have

    List your current Ignite Telecom services, such as nbn, fibre, SIP trunks, Teams Calling, phone numbers and mobiles, along with site addresses and contract end dates.

  2. 2 Get a recommendation and quote

    We match each site to the right internet service and choose SIP trunks, a Hosted PBX or Teams Calling for your phones.

  3. 3 Install the new connection

    Your Summit internet service is installed and tested before anything is switched across, timed to suit your contract end date or office move.

  4. 4 Port your numbers

    We lodge the port for your existing numbers. Keep your old service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Cancel the old services

    Once your numbers are live on Summit and everything is working, cancel the services you no longer need with your previous provider.

Talk to an expert

Thinking about leaving Ignite Telecom?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Ignite Telecom Customers Choose Summit

  • 01

    A licensed carrier with its own network

    Summit holds ACMA Carrier Licence #388 and has been in business for 26 years. We build, own and operate our network, with Points of Presence in NEXTDC data centres.

  • 02

    Business only

    Summit does not sell residential services. Our products, processes and team are built around business customers.

  • 03

    Internet and phones from one carrier

    Your connection and your phone system come from the same carrier, with voice traffic prioritised on Summit internet and one bill to manage.

  • 04

    Choice of phone setup

    Keep your existing PBX on SIP trunks, move to a Hosted PBX, or run calls through Microsoft Teams. You choose the setup that suits how your team works.

Other services businesses pair this with

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Ignite Telecom?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with Ignite Telecom.
Why switch if my Ignite Telecom service is working?
If your current service does everything you need, there may be no reason to switch. Businesses usually review their provider at contract end, when moving office, or when they want internet and phones from one business-only carrier.
Will I have to pay to break my contract?
That depends on your agreement with your current provider. Check your contract end date and any early termination terms, and we can time the switch to line up with the end of your contract.
Can I keep my phone numbers?
Yes, existing numbers can be ported to Summit. Your old service must stay active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
Can I keep my existing phone system?
If your phone system supports SIP, you can connect it to Summit SIP trunks and keep using it. If it does not, a Hosted PBX or Teams Calling may suit you better.
Do you sell Microsoft Teams licences?
No. Summit provides Teams Calling via Direct Routing, and you keep buying your Microsoft licences from your current licence provider.
What internet options does Summit offer?
Business nbn nationally with a static IP included, Ethernet over fibre, 4G Static IP and 4G Backup. In Melbourne and regional Victoria we also offer fixed wireless across 500+ suburbs, with symmetric speeds from 10 Mbps up to 10 Gbps.
Do I have to move everything at once?
No. Many businesses start with one service, such as internet or phones, and move the rest when other contracts end.
Can you move my 1300 number?
Yes, 1300 and 1800 numbers can be ported to Summit. As with other numbers, keep the existing service active until the port completes.
Get started

Ready to review your internet and phones?

Tell us about your sites, numbers and current services and we will put together a quote.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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