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Summit Internet
For Hosted Telecommunications customers

Reviewing your hosted VoIP phone system? Bring your numbers to a business-only carrier.

Summit runs cloud phone systems, SIP trunks and business internet on its own network, so your phones and the connection they ride on come from one provider.

Get a Quote Call 1300 049 749

Switching from Hosted Telecommunications?

Book a call with a Summit switching specialist

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Overview

Hosted Telecommunications sells hosted VoIP phone systems to small businesses and corporates, supplied with Yealink SIP phones and softphone apps, on 24 or 36 month plans. Its systems include features such as call queues, hot desking, time-based routing, a digital receptionist and voicemail to email.

Businesses review their phone provider for ordinary reasons: a plan term is coming to an end, the office is moving, the team has grown or shrunk, or they want their internet and phones from one carrier so there is a single point of accountability when something needs attention.

Summit Internet offers a Hosted PBX cloud phone system with every feature included, SIP trunks for businesses that own their own phone system, and business nbn with a static IP, all on one bill. We have been doing this for 26 years, and we only serve businesses.

Summit Internet is an independent Australian carrier and is not affiliated with Hosted Telecommunications.

How Summit Helps

  • A cloud phone system with every feature included

    Summit's Hosted PBX starts from $10 per user per month. Auto attendant (IVR), ring groups, call queues, voicemail to email, call recording and mobile and desktop apps are all included, not sold as add-ons.

  • Keep your existing numbers

    We port existing business numbers across to Summit. Keep your current service active until the port completes, because only active numbers can be ported.

  • Handsets ready to plug in

    We can preconfigure handsets and ship them to your office, so your team can plug in and start taking calls without a technician on site.

  • SIP trunks if you own your phone system

    If your business runs its own on-premise phone system, Summit SIP trunks connect it to the phone network. Start from 2 channels and scale up or down as your call volume changes.

  • Voice and internet from one carrier

    When your internet connection is also Summit's, voice traffic is prioritised (QoS) across our network. Internet, phones and mobile arrive on one bill, from one provider.

  • Business nbn with a static IP included

    Business nbn from Summit includes a static IP, with speeds up to 2000/500 Mbps on full-fibre nbn. Ethernet over fibre is available for sites that need a dedicated connection.

  • Keep working if the connection drops

    4G Backup fails over automatically to Australia's biggest mobile network, with 98.8% population coverage, and fails back automatically when your main service returns.

  • Inbound numbers and Teams calling

    Add 1300 and 1800 numbers, fax to email and on-hold messaging, or connect Microsoft Teams to the phone network with Teams Calling via Direct Routing.

How It Works

  1. 1 Talk to us

    Tell us how many users you have, which numbers you use and how your calls are handled today, including queues, routing and after-hours messages.

  2. 2 Get a quote

    We recommend a Hosted PBX or SIP trunk setup, plus internet if you want it, and send you a clear quote.

  3. 3 Build and configure

    We set up your call flows and preconfigure handsets, then ship them to your office.

  4. 4 Port your numbers

    We lodge the port of your existing numbers. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Go live

    Your numbers start ringing on Summit, and you then close off your old service.

Talk to an expert

Thinking about leaving Hosted Telecommunications?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Hosted Telecommunications Customers Choose Summit

  • 01

    A licensed carrier

    Summit Internet holds ACMA Carrier Licence #388 and has operated since August 2000. We build, own and operate our own network, with Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • 02

    Business-only

    Summit does not sell residential services. Our products, processes and team are built around Australian businesses.

  • 03

    Phones, internet and mobile together

    Hosted PBX, SIP trunks, business nbn, 4G Backup and business mobile SIM plans from one carrier, on one bill.

  • 04

    Room to grow

    Add users, channels, inbound numbers or sites as your business changes, without changing provider.

Other services businesses pair this with

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Hosted Telecommunications?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with Hosted Telecommunications.
Why switch if my Hosted Telecommunications service is working?
If your current phone system does everything you need, there may be no reason to switch. Businesses usually review their provider when a plan term ends, when they move office, or when they want phones and internet from one carrier.
Will I have to pay to break my contract?
That depends on your agreement with Hosted Telecommunications. Check your plan term and any exit terms, and time your switch to the end of the contract where you can. We can plan the move around that date.
Can I keep my phone numbers?
Yes, existing numbers can be ported to Summit. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
Will I keep features like call queues and voicemail to email?
Yes. Summit's Hosted PBX includes auto attendant (IVR), ring groups, call queues, voicemail to email, call recording and mobile and desktop apps, with every feature included from $10 per user per month.
What changes if my internet is also with Summit?
Talk to us about your current connection when you request a quote. When your internet is also Summit's, voice traffic is prioritised (QoS) on our network and internet, phones and mobile are on one bill.
Can you supply 1300 or 1800 numbers?
Yes. Summit supplies 1300 and 1800 inbound numbers, and can port existing inbound numbers across.
Get started

Ready to review your phone system?

Tell us how your business uses its phones and we will quote a Summit setup that fits.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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