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Summit Internet
For Hip Communications customers

Using Hip Communications for Your Business Phones and Internet? Talk to a Business-Only Carrier.

Summit Internet is a licensed carrier that deals only with businesses. We move your hosted phone system and business numbers, port them across, and connect your internet on the same network and bill.

Get a Quote Call 1300 049 749

Switching from Hip Communications?

Book a call with a Summit switching specialist

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When suits for a call?
Would rather talk now? Call 1300 049 749

Overview

Hip Communications describes itself as a small business telco, with a postal address on the Gold Coast in Queensland. It sells business phone and voice services, including hosted phone systems, business numbers and call handling, along with internet and data connections and unified communications that combine voice, video and messaging.

Businesses review their provider for plenty of reasons: a contract is coming to an end, they are moving office, the team has grown, or they want internet and phones from one carrier that deals only with businesses, so one network and one provider is responsible for both.

Summit offers a cloud phone system, SIP trunks for the phone system you already own, Microsoft Teams Calling and inbound numbers, together with business internet on a network we build, own and operate. Summit Internet is an independent carrier and is not affiliated with Hip Communications.

How Summit Helps

  • A Business-Only Carrier

    Summit does not sell residential services. Every product, plan and support process is built around what businesses need, and we have been doing it for 26 years.

  • A Cloud Phone System With Every Feature Included

    Moving from a hosted phone system? Hosted PBX starts from $10 per user per month and includes auto attendant, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps. We can preconfigure your handsets and ship them to you.

  • SIP Trunks for the Phone System You Already Own

    If you run your own phone system, Summit SIP trunks connect it to the phone network. They start from 2 channels and scale up or down as your call volumes change.

  • Microsoft Teams Calling

    If your team already works in Teams, Teams Calling connects it to the phone network through Direct Routing, so staff make and take calls on their business numbers from Teams. You keep buying your Microsoft licences as you do now.

  • 1300 and 1800 Numbers, Fax to Email and On-Hold Messaging

    Bring your business numbers across, including 1300 and 1800 numbers, and add fax to email and on-hold messaging alongside your phone system.

  • Business Internet With a Static IP

    Business nbn comes with a static IP included, up to 2000/500 Mbps on full-fibre nbn. We also offer Ethernet over fibre, and in Melbourne and regional Victoria, fixed wireless across 500+ suburbs.

  • Voice Prioritised When the Internet Is Ours Too

    When your internet connection is also Summit's, voice traffic is prioritised with QoS. Our network has Points of Presence in NEXTDC data centres and DDoS protection as standard, and 4G Backup fails over automatically to Australia's biggest mobile network, with 98.8% population coverage, then fails back when your main service returns.

  • Phones, Internet and Mobile on One Bill

    Add business mobile SIM plans and your internet, phones and mobiles arrive on one bill from one carrier.

How It Works

  1. 1 Tell us what you have

    List your current services, such as hosted phone system users, business numbers including any 1300 or 1800 numbers, and the internet connection at each site.

  2. 2 Get a quote

    We recommend a hosted phone system, SIP trunks or Teams Calling, plus the right internet connection, and send you a written quote.

  3. 3 Set up your new service

    We connect your internet and configure your phone system, with handsets preconfigured and shipped if you need them.

  4. 4 Port your numbers

    We port your existing numbers across. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Cancel once you are live

    When your numbers have moved and your calls and internet are working on Summit, you close the old account.

Talk to an expert

Thinking about leaving Hip Communications?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Hip Communications Customers Choose Summit

  • 01

    Phones and Internet From One Carrier

    If you buy both voice and data today, with Summit, your phone system and your internet run on one network, with one provider responsible for both and voice prioritised end to end.

  • 02

    A Licensed Carrier Since August 2000

    Summit holds ACMA Carrier Licence #388 and has served Australian businesses for 26 years. We build, own and operate our own network.

  • 03

    Every Phone Feature Included

    Hosted PBX includes auto attendant, call queues, call recording and the mobile and desktop apps in the per-user price, so there is no need to add features one at a time.

  • 04

    Built for Businesses Only

    We do not sell residential services, so our products and support are designed around business needs.

Other services businesses pair this with

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Hip Communications?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with Hip Communications.
Why switch if my Hip Communications service is working?
If your current service does everything your business needs, there may be no reason to change. Businesses usually look at Summit when a contract is ending, they are moving office, or they want phones and internet from one business-only carrier on one bill.
Will I have to pay to break my contract?
That depends on your agreement with Hip Communications. Check your contract terms, and if you are still within a fixed term, we can plan the switch to line up with its end date.
Can I keep my phone numbers?
Yes, your existing numbers, including 1300 and 1800 numbers, can be ported to Summit. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
Can I keep using my existing phone system?
If you own your phone system, SIP trunks can connect it to Summit. If you would rather move to a cloud phone system, Hosted PBX starts from $10 per user per month with every feature included.
Do you supply handsets?
Yes. We can preconfigure handsets for Hosted PBX and ship them to you, so they are ready to plug in.
Can my staff make calls from Microsoft Teams?
Yes. Teams Calling uses Direct Routing to connect Teams to your business numbers. Summit does not resell Microsoft licences, so you keep buying those as you do now.
Do you provide business internet across Australia?
Yes. Business nbn is available nationally with a static IP included. Fixed wireless is available in Melbourne and regional Victoria only.
What if my internet goes down?
4G Backup fails over automatically to Australia's biggest mobile network, with 98.8% population coverage, and fails back when your main connection returns.
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Ready to Review Your Phones and Internet?

Tell us what you use today and we will send a written quote for phones and internet from one business-only carrier.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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