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Summit Internet
For Globalgig customers

Using Globalgig for 4G/5G data or managed connectivity at your Australian sites? See what an Australian carrier can do.

Summit Internet builds and runs its own network for Australian businesses: business nbn, Ethernet over fibre, 4G backup and business mobile, all on one bill.

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Switching from Globalgig?

Book a call with a Summit switching specialist

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Overview

Globalgig is a trading brand of iGEM Communications and is headquartered in San Antonio, Texas. It describes itself as a managed security and network services provider for enterprises, selling internet, private networking, managed SD-WAN, 4G and 5G wireless connectivity for primary, backup and out-of-band access, IoT connectivity and SIM management, along with voice services. It lists an Asia Pacific wireless support line on an Australian 1300 number, and in earlier years sold mobile data plans in Australia.

Businesses review their connectivity for plenty of ordinary reasons: a contract coming to an end, a move to a new office, a site that needs a fixed connection rather than relying on mobile data, or simply wanting internet, backup and mobile from one Australian carrier with one bill and one team to call.

Summit Internet offers business nbn with a static IP included, Ethernet over fibre, 4G Backup with automatic failover, 4G Static IP services and business mobile SIM plans. In Melbourne and regional Victoria we also run our own fixed wireless network.

Summit Internet is an independent Australian carrier and is not affiliated with Globalgig or iGEM Communications.

How Summit Helps

  • A fixed primary connection for each site

    Business nbn is available nationally, up to 2000/500 Mbps on full-fibre nbn, with a static IP included. Sites that need dedicated bandwidth can step up to Ethernet over fibre.

  • 4G Backup that switches over by itself

    If your primary link drops, Summit's 4G Backup fails over automatically to Australia's biggest mobile network, which covers 98.8% of the population. When the primary link returns it fails back automatically, so nobody has to touch the router.

  • 4G Static IP for remote and temporary sites

    Where a fixed line is not practical, a 4G service with a static IP keeps remote access, cameras and site equipment reachable at a known address.

  • Our own network, not a reseller layer

    Summit builds, owns and operates its network, with Points of Presence in NEXTDC data centres. DDoS protection comes as standard.

  • Fixed wireless in Melbourne and regional Victoria

    Across 500+ suburbs, Summit's fixed wireless delivers symmetric speeds from 10 Mbps up to 10 Gbps, installed in 10 business days or the first month is free. Check your address to see if it reaches you.

  • Business mobile on the same account

    Summit's business mobile SIM plans sit alongside your internet services, so data, backup and mobile all appear on one bill.

  • Phones too, if you want them

    If you are also reviewing voice, Summit offers a Hosted PBX from $10 per user per month and SIP trunks from 2 channels. Voice traffic is prioritised when your internet is also with Summit.

  • Built only for business

    Summit does not sell residential services. Every product and every support conversation is about keeping a business connected.

How It Works

  1. 1 Tell us about your sites

    Share your addresses, what each site uses today (4G/5G data, failover, mobile SIMs) and when your current agreement ends.

  2. 2 Get a clear recommendation

    We match each site to the right primary connection and backup, from business nbn or fixed wireless to Ethernet over fibre and 4G.

  3. 3 Plan the cutover

    We schedule installation so the new service is live and tested before you cancel anything with your current provider.

  4. 4 Go live

    Your router, static IP and failover are configured and checked, with Summit's team on hand during the changeover.

  5. 5 Cancel the old service

    Once you are happy everything is running, you close the old service in line with your agreement.

Talk to an expert

Thinking about leaving Globalgig?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Globalgig Customers Choose Summit

  • 01

    An Australian carrier for Australian sites

    Summit Internet has held ACMA Carrier Licence #388 and has been connecting Australian businesses for 26 years. If your sites are here, your carrier can be too.

  • 02

    Primary and backup from one provider

    Fixed connection, 4G failover and business mobile come from one carrier, on one bill, with one team responsible for the whole link.

  • 03

    Room to add voice later

    When you are ready, Hosted PBX, SIP trunks, Microsoft Teams Calling and 1300/1800 numbers sit on the same network and the same account.

Other services businesses pair this with

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Globalgig?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with Globalgig or its owner, iGEM Communications.
Why switch if my Globalgig service is working?
If your current service does everything you need, there may be no reason to switch. Businesses usually talk to us when a contract is ending, when they move or open a site, or when they want a fixed Australian connection, backup and mobile managed by one carrier.
Will I have to pay to break my contract?
That depends on your agreement with Globalgig. Check your contract terms and end date. Many businesses time the switch so the new Summit service goes live close to when the old agreement finishes.
Can Summit replace 4G or 5G data as my main connection?
For many sites, yes, with a fixed connection instead. Business nbn, Ethernet over fibre or, in Melbourne and regional Victoria, fixed wireless can become the primary link, with 4G Backup taking over automatically if it drops.
Does Summit offer 4G connections with a static IP?
Yes. Summit's 4G Static IP service suits remote sites, temporary sites and equipment that needs to be reachable at a fixed address.
Where is Summit's fixed wireless available?
Fixed wireless is available only in Melbourne and regional Victoria, across 500+ suburbs. Business nbn, Ethernet over fibre and 4G services are available for sites elsewhere in Australia. Check your address.
Will my sites go offline during the switch?
We plan the changeover so the new connection is installed and tested before the old one is cancelled, which keeps downtime to a minimum.
Can Summit look after our phones as well?
Yes. Summit offers Hosted PBX, SIP trunks, Microsoft Teams Calling via Direct Routing and 1300/1800 numbers. Existing numbers can be ported, and the ACMA says single local numbers generally port in 8 to 15 days, while multi-number ports can take up to 30 days.
Get started

Ready to review your connectivity?

Tell us about your sites and we will recommend the right connection and backup for each one.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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