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Summit Internet
For Eltel customers

Eltel customers: get your business internet and phones from a carrier with its own network.

Summit Internet supplies business nbn, fibre, cloud phone systems and SIP trunks to Australian businesses, all on one bill. Keep your numbers and move when it suits you.

Get a Quote Call 1300 049 749

Switching from Eltel?

Book a call with a Summit switching specialist

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Would rather talk now? Call 1300 049 749

Overview

Eltel is a Melbourne business telecommunications provider based on St Kilda Road. It sells business nbn and fibre connections, on-premise, hosted and cloud phone systems, SIP and contact centre solutions, plus network hardware such as firewall routers, switches and wireless access points.

Businesses review their provider for ordinary reasons: a contract is ending, the office is moving, the team has outgrown its phone system, or they would like internet and phones to come from the one carrier that runs the network underneath them. Some simply prefer a provider that only serves businesses.

Summit Internet has been a business-only carrier for 26 years. We build, own and operate our own network, with Points of Presence in NEXTDC data centres, and supply business nbn, Ethernet over fibre, a hosted PBX, SIP trunks and Microsoft Teams Calling together.

Summit Internet is an independent carrier and is not affiliated with Eltel.

How Summit Helps

  • Business nbn with a static IP

    Our business nbn plans include a static IP, with speeds up to 2000/500 Mbps on full-fibre nbn. It is available to businesses right across Australia.

  • Ethernet over fibre for bigger sites

    If your office relies on dedicated fibre, Summit supplies Ethernet over fibre on our own carrier network. Every service includes DDoS protection as standard.

  • A cloud phone system with every feature included

    Summit's hosted PBX starts from $10 per user per month with every feature included: auto attendant, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps. We can preconfigure handsets and ship them to your office.

  • SIP trunks for the phone system you already own

    Happy with your existing PBX? Our SIP trunks start from 2 channels and scale up or down as your call volume changes.

  • Calling inside Microsoft Teams

    If your team works in Teams, Summit connects it to the phone network through Direct Routing with Microsoft Teams Calling. You keep your existing Microsoft licences, as Summit does not resell them.

  • Voice that is prioritised on our own connection

    When your internet connection is also with Summit, voice traffic is prioritised with QoS so calls are not competing with downloads and backups.

  • 4G Backup for when the line drops

    4G Backup fails over automatically to Australia's biggest mobile network, with 98.8% population coverage, and fails back automatically when your main connection returns.

  • Inbound numbers and one bill

    Add 1300 and 1800 numbers, fax to email, on-hold messaging and business mobile SIM plans. Internet, phones and mobile arrive on one bill.

How It Works

  1. 1 Tell us what you have

    Share a recent bill or list your services, such as business nbn, fibre, cloud phone users, SIP channels and phone numbers, along with your contract end date.

  2. 2 Get a matched quote

    We recommend the Summit internet and voice services that fit how your business works and send you a clear quote.

  3. 3 Install your connection

    We order and install your Summit internet service and set up your hosted PBX, SIP trunks or Teams Calling, with handsets preconfigured if you need them.

  4. 4 Port your numbers

    We lodge the port of your existing numbers. Keep your current phone service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Cancel the old services

    Once your numbers are live on Summit and everything is tested, you can arrange to close your previous services.

Talk to an expert

Thinking about leaving Eltel?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Eltel Customers Choose Summit

  • 01

    A licensed carrier with its own network

    Summit holds ACMA Carrier Licence #388 and builds, owns and operates its own network. Your internet and voice run on infrastructure we are directly responsible for.

  • 02

    Business-only, for 26 years

    We have supplied Australian businesses since August 2000 and do not sell residential services, so everything we build is designed for business use.

  • 03

    Internet and phones from one provider

    Taking internet, phones and mobile from Summit means one bill and voice traffic prioritised across our own connection.

  • 04

    Flexible voice options

    Whether you want a full cloud phone system, SIP trunks for an existing PBX or calling inside Microsoft Teams, Summit supplies all three.

Other services businesses pair this with

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Eltel?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with Eltel.
Why switch if my Eltel service is working?
If your current services do everything your business needs, there may be no reason to change. Businesses usually look at Summit when a contract is ending, they are moving office, or they want internet and phones from one carrier that operates its own network.
Will I have to pay to break my contract?
That depends on the terms of your agreement with your current provider. Check your contract end date and any early termination terms, and we can time your switch to line up with the end of the contract.
Can I keep my phone numbers?
Yes, existing numbers can be ported to Summit. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
Can I keep my existing desk phones?
Tell us the make and model of your handsets and we will check whether they can be used with our hosted PBX. If you need new handsets, we can preconfigure and ship them.
I already have my own phone system. Can I just move the lines?
Yes. Summit's SIP trunks connect to an existing phone system, starting from 2 channels and scaling up or down as needed.
Do you support Microsoft Teams calling?
Yes. Summit provides Microsoft Teams Calling through Direct Routing. You keep your Microsoft licences, as Summit does not resell them.
Do you offer business nbn outside Melbourne?
Yes. Summit's business nbn is available nationally, with a static IP included.
Can I move internet and phones at different times?
Yes. Many businesses move one service first, for example their phones when a contract ends, and the other later. We will plan the order with you.
Get started

Ready to review your Eltel services?

Send us your current services and contract end date and we will put together a quote for internet and phones on one network.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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