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Summit Internet
For Ecotel customers

Using Ecotel for Your Cloud Phones and Business Internet? See What a Business-Only Carrier Offers.

Summit Internet has served only businesses for 26 years. Bring your phone system, numbers, internet and mobiles to one carrier, on one bill, when the timing suits you.

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Switching from Ecotel?

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Overview

Ecotel is an independent, family-owned business telco based in Varsity Lakes on the Gold Coast, Queensland. It sells a cloud PBX phone system with a softphone, call flow builder, AI voice agents and omnichannel messaging, along with Business nbn, symmetric business fibre, 4G/5G failover, mobile and IoT SIMs on the Telstra and Optus networks, and refurbished devices.

There are plenty of good reasons to review a provider without anything being wrong. A contract is coming to an end. You are moving office. You want your internet and phones from one carrier with voice traffic prioritised across the connection. Or you would simply rather deal with a provider that builds and runs its own network.

Summit Internet is a business-only carrier. We build, own and operate our own network with Points of Presence in NEXTDC data centres, and we supply Business nbn, Ethernet over fibre, fixed wireless in Melbourne and regional Victoria, a cloud phone system, SIP trunks and business mobile plans to Australian businesses.

Summit Internet is an independent carrier and is not affiliated with Ecotel.

How Summit Helps

  • A Cloud Phone System With Every Feature Included

    Our Hosted PBX starts from $10 per user per month, with auto attendant and IVR, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps all included. We can preconfigure handsets and ship them to your office.

  • Keep Your Numbers, Including 1300 and 1800

    We port your existing numbers across, and we supply 1300 and 1800 inbound numbers, fax to email and on-hold messaging, so your callers reach you the same way they always have.

  • SIP Trunks for the Phone System You Already Have

    Prefer to keep an on-premises PBX? Our SIP trunks start from 2 channels and scale up or down as your call volume changes.

  • Microsoft Teams Calling

    If your team works in Teams, we connect it to the phone network through Direct Routing. You keep your existing Microsoft licences; we provide the calling.

  • Business nbn With a Static IP Included

    Our Business nbn plans are available nationally, with a static IP included and speeds up to 2000/500 Mbps on full-fibre nbn. Every service sits behind DDoS protection as standard.

  • Dedicated Fibre for Larger Sites

    If you need more than nbn, Ethernet over fibre gives you a dedicated business connection on Summit's own network. We will scope the right option for each of your sites.

  • 4G Backup That Fails Over Automatically

    4G Backup switches your site to Australia's biggest mobile network (98.8% population coverage) if your main link drops, then fails back automatically when it returns.

  • Internet, Phones and Mobile on One Bill

    Add business mobile SIM plans and everything sits with one carrier. When your internet is also Summit's, voice traffic is prioritised across the connection.

How It Works

  1. 1 Tell us what you have

    Send us a recent bill or a list of your services: cloud phone users, numbers, internet connections and mobile SIMs. We will map each one to a Summit equivalent.

  2. 2 Get a clear quote

    We recommend the right voice, internet and mobile setup for each site and show you exactly what it costs. Request a quote to get started.

  3. 3 Set up your new services

    We connect your internet and configure your new phone system, with handsets preconfigured and shipped if you need them, before anything changes for your callers.

  4. 4 Port your numbers

    We lodge the port of your existing numbers. Keep your current phone service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Cancel the old services

    Once your numbers are live with Summit and everything is working, you cancel the remaining services with your old provider.

Talk to an expert

Thinking about leaving Ecotel?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Ecotel Customers Choose Summit

  • 01

    A Business-Only Carrier

    Summit does not sell residential services. Our network, products and team are built entirely around business customers.

  • 02

    Our Own Licensed Network

    Summit holds ACMA Carrier Licence #388 and builds, owns and operates its own network, with Points of Presence in NEXTDC data centres.

  • 03

    One Carrier for Voice and Internet

    Phones, internet and mobile come from one provider, on one bill, with voice traffic prioritised when your connection is also Summit's.

  • 04

    26 Years in Business

    Summit Internet has been connecting Australian businesses since August 2000.

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Ecotel?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not owned by, affiliated with or a reseller of Ecotel.
Why switch if my Ecotel service is working?
If your current services do everything your business needs, there may be no reason to switch. Businesses usually talk to us when a contract is ending, they are moving office, they want internet and phones from one carrier that runs its own network, or they want a static IP, 4G backup and a fully featured cloud phone system bundled together.
Will I have to pay to break my contract?
That depends on your agreement with Ecotel, so check your contract terms. Many businesses time the switch to line up with the end of their contract, and we are happy to plan the move around that date.
Can I keep my phone numbers?
Yes, in most cases we can port your existing numbers, including 1300 and 1800 numbers. Keep your current phone service active until the port completes, because only active numbers can be ported.
How long does number porting take?
According to the ACMA, single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days. We keep you updated through the process.
What does Summit's cloud phone system include?
Our Hosted PBX starts from $10 per user per month with every feature included: auto attendant and IVR, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps.
Can I use my own phone system instead?
Yes. If you have a PBX you are happy with, our SIP trunks connect it to the phone network, starting from 2 channels.
Do you offer business nbn nationally?
Yes. Summit's Business nbn is available to Australian businesses nationally, with a static IP included and speeds up to 2000/500 Mbps on full-fibre nbn.
Can I switch only part of my services?
Yes. Some businesses move their phones first, or start with one site, and bring the rest across later. We will quote whatever combination suits you.
Get started

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Tell us what you have today and we will show you how it looks on Summit's business-only network.

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