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Summit Internet
For ECN customers

Using ECN or Cadiz³ for your business phones and data? See what one independent carrier can do for both.

Summit Internet runs hosted phone systems, SIP trunks and business internet on its own network, for Australian businesses only. We can port your numbers and line up your cutover with your contract end.

Get a Quote Call 1300 049 749

Switching from ECN?

Book a call with a Summit switching specialist

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When suits for a call?
Would rather talk now? Call 1300 049 749

Overview

ECN started out as ECN Internet in 1995 and has grown into the ECN Group, the company behind the myCloudPBX hosted phone system, which it develops in Brisbane. Its Cadiz³ brand sells business voice, data and managed services to direct customers, while Channel Haus, its wholesale business unit, supplies myCloudPBX, Business SIP and data connectivity to wholesale customers.

If your business runs on myCloudPBX, SIP or a data service from one of these brands, there are good reasons to review it from time to time: a contract coming to an end, an office move, a new phone system, or simply wanting your internet and phones from one carrier that only works with businesses.

Summit offers a cloud phone system, SIP trunks for existing phone systems and business nbn with a static IP, all on a network we build, own and operate. Internet, phones and mobile can sit on one bill, with voice traffic prioritised when your connection is also ours.

Summit Internet is an independent carrier and is not affiliated with ECN, Cadiz³ or Channel Haus.

How Summit Helps

  • A cloud phone system with every feature included

    Our Hosted PBX starts from $10 per user per month, with auto attendant, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps included. Every feature is included, with no feature tiers.

  • SIP trunks if you are keeping your phone system

    If you own an on-premises PBX, our SIP trunks connect it to the phone network. Start from 2 channels and scale up or down as your call volumes change.

  • Keep your existing numbers

    We port your existing numbers across, including 1300 and 1800 numbers. Your callers keep dialling the same numbers they always have.

  • Business nbn with a static IP included

    Business nbn is available nationally with a static IP included, at speeds up to 2000/500 Mbps on full-fibre nbn. For sites that need more, we also offer Ethernet over fibre.

  • Voice quality you can plan around

    When your internet and phones are both with Summit, voice traffic is prioritised across the connection. That helps keep calls clear when someone is uploading large files at the same time.

  • 4G Backup for when the main link drops

    4G Backup fails over automatically to Australia's biggest mobile network, with 98.8% population coverage, and fails back once your main service returns.

  • Microsoft Teams, fax and on-hold handled too

    We connect Microsoft Teams Calling through Direct Routing, using the Microsoft licences you already have. Fax to email and on-hold messaging are available as well.

How It Works

  1. 1 Tell us what you have

    Send us a recent bill or a list of your services, numbers, handsets and contract end date, and we will map out the equivalent Summit services.

  2. 2 Get a quote and a plan

    We recommend a hosted PBX or SIP trunks, plus the right internet connection, and schedule the switch to suit your contract.

  3. 3 Set up before anything moves

    We build your call flows and can preconfigure and ship handsets, so your new system is ready before the cutover.

  4. 4 Port your numbers

    We lodge the port of your existing numbers. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Cut over and cancel

    Once your numbers are live on Summit and calls are working, you can cancel your old services with your previous provider.

Talk to an expert

Thinking about leaving ECN?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why ECN Customers Choose Summit

  • 01

    One carrier for internet, phones and mobile

    Summit can supply your internet, voice and business mobile SIM plans on one bill. One provider is accountable for how your calls run over your connection.

  • 02

    A licensed carrier with its own network

    Summit holds ACMA Carrier Licence #388 and builds, owns and operates its own network, with Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • 03

    Business-only, for 26 years

    We have been in business since August 2000 and do not sell residential services. Everything we build is designed for businesses.

  • 04

    A switch planned around your contract

    We help you time the move so your new services are ready before your current agreement ends, and your numbers stay active throughout the port.

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of ECN?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with ECN, Cadiz³, Channel Haus or myCloudPBX.
Why switch if my ECN service is working?
If your current services do everything your business needs, there may be no reason to change. Businesses usually review their provider when a contract is ending, when they move office, when they want internet and phones from one carrier, or when they prefer a provider that only works with businesses.
Will I have to pay to break my contract?
That depends on your agreement with your current provider. Check your contract for any early termination charges. Where possible, we recommend timing the switch to your contract end date, and we can plan the cutover around it.
Can I keep my phone numbers?
Yes, in most cases your existing numbers, including 1300 and 1800 numbers, can be ported to Summit. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
I use myCloudPBX. What would I move to?
Most businesses on a hosted phone system move to our Hosted PBX, which includes auto attendant, ring groups, call queues, voicemail to email, call recording and apps from $10 per user per month. We build your call flows before cutover, so your new system is ready when your numbers move.
Can I keep my existing handsets?
It depends on the handset model. Tell us what you have and we will confirm whether it can be used with our Hosted PBX, or we can preconfigure and ship new handsets ready to plug in.
I have my own phone system. Do I need to replace it?
Not necessarily. If your on-premises PBX is in good shape, our SIP trunks can connect it to the phone network, starting from 2 channels.
Can Summit supply my internet as well?
Yes. We offer business nbn nationally with a static IP included, Ethernet over fibre, 4G Static IP and, in Melbourne and regional Victoria, fixed wireless. Check your address on our coverage page.
Does Summit work with businesses outside Melbourne?
Yes. Our hosted phone systems, SIP trunks, business nbn and mobile services are available to Australian businesses nationally. Fixed wireless is available in Melbourne and regional Victoria only.
Get started

Ready to review your ECN services?

Send us your current services and contract end date and we will plan a switch that keeps your numbers working.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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