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Summit Internet
For Dialplan customers

Reviewing Your Dialplan Phones and Internet? Talk to an Independent, Business-Only Carrier.

Summit Internet brings your cloud phone system, business nbn and mobiles together with one carrier and one bill, and ports your existing numbers across.

Get a Quote Call 1300 049 749

Switching from Dialplan?

Book a call with a Summit switching specialist

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Overview

Dialplan is a Perth-based communications provider that focuses on small, medium and enterprise businesses in Western Australia. It sells business nbn internet plans and a cloud-hosted business phone system priced per extension, with Yealink handsets and accessories.

Businesses review their provider for all sorts of reasons: a contract or plan is up for review, they are moving office or opening a site interstate, they want internet and phones from one carrier, or they want a provider that deals only with businesses.

Summit offers a cloud phone system, SIP trunks for the phone system you already own, inbound numbers and Microsoft Teams Calling, together with business nbn with a static IP available nationally and Ethernet over fibre, from a carrier that builds, owns and operates its own network. Summit Internet is an independent carrier and is not affiliated with Dialplan.

How Summit Helps

  • A Business-Only Carrier

    Summit does not sell residential services. We have been working only with businesses for 26 years.

  • A Cloud Phone System With Every Feature Included

    Hosted PBX starts from $10 per user per month and includes auto attendant, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps. We can preconfigure your handsets and ship them to you.

  • SIP Trunks for the Phone System You Already Own

    If you would rather run your own phone system, SIP trunks start from 2 channels and scale up or down as your call volumes change.

  • Business nbn With a Static IP, Nationally

    Business nbn is available across Australia with a static IP included, with speeds up to 2000/500 Mbps on full-fibre nbn. For sites that need dedicated capacity, we offer Ethernet over fibre.

  • Voice Prioritised on Your Own Carrier's Network

    When your internet connection is also Summit's, voice traffic is prioritised with QoS. Our network has Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • 4G Backup for When the Line Drops

    4G Backup fails over automatically to Australia's biggest mobile network, with 98.8% population coverage, and fails back automatically when your main service returns.

  • 1300 and 1800 Numbers

    Present a national number to your customers with 1300 and 1800 inbound numbers, with on-hold messaging and fax to email available too.

  • Mobiles, Teams and One Bill

    Add business mobile SIM plans or Microsoft Teams Calling via Direct Routing. Internet, phones and mobile arrive on one bill.

How It Works

  1. 1 Tell us what you have

    List your Dialplan services, such as your cloud phone extensions, handsets, phone numbers and business nbn connection, and when your current terms end.

  2. 2 Get a quote

    We recommend the right mix of phones, internet and backup for each site and send you a written quote.

  3. 3 Install and set up

    We connect your internet and configure your phone system, with handsets preconfigured and shipped if you need them.

  4. 4 Port your numbers

    We port your existing numbers across. Keep your Dialplan service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Cancel once you are live

    When your numbers have moved and everything is working, you cancel the old services.

Talk to an expert

Thinking about leaving Dialplan?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Dialplan Customers Choose Summit

  • 01

    One Carrier for Phones and Internet

    Summit is a licensed carrier that builds, owns and operates its own network. Your phones and internet sit with one provider, so there is one place to call when something needs attention.

  • 02

    Built Only for Businesses

    We do not sell residential services. Our products are designed around business sites and business numbers.

  • 03

    26 Years in Business

    Summit has been connecting Australian businesses since August 2000 and holds ACMA Carrier Licence #388.

  • 04

    Room to Grow Beyond One State

    Start with what you need today, then add users, SIP channels, sites in other states, 4G backup or mobiles as the business grows.

Other services businesses pair this with

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Dialplan?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with Dialplan.
Why switch if my Dialplan service is working?
If your current services do everything you need, there may be no reason to switch. Businesses usually talk to us when a contract or plan is up for review, when they are moving office or adding sites, or when they want internet and phones from one carrier that deals only with businesses.
Will I have to pay to break my contract?
That depends on your agreement with Dialplan. Check your terms, and we can time your switch to line up with your contract end date.
Can I keep my phone numbers?
Yes, existing numbers can be ported to Summit, including 1300 and 1800 numbers. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
Do I need new handsets?
Tell us what handsets you have now and we will advise as part of your quote. Where new handsets are needed, we can preconfigure them and ship them to you, ready to plug in.
Do you offer business nbn in Western Australia?
Yes. Our business nbn is available nationally with a static IP included, and speeds up to 2000/500 Mbps on full-fibre nbn.
Do you offer fixed wireless?
Summit's fixed wireless covers Melbourne and regional Victoria only. If you have a Victorian site, check your coverage to see what is available there.
Can I use Microsoft Teams for calls?
Yes. Teams Calling connects Teams to the phone network through Direct Routing. Summit does not resell Microsoft licences, so you keep buying those as you do now.
Get started

Ready to Review Your Phones and Internet?

Tell us what you have with Dialplan and we will send you a written quote for Summit.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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