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Summit Internet
For DataWave customers

Business internet for DataWave customers who want a business-only carrier

If your business runs on a DataWave nbn, ADSL or mobile broadband service, Summit can quote business nbn with a static IP included, 4G backup and phones on the same bill.

Get a Quote Call 1300 049 749

Switching from DataWave?

Book a call with a Summit switching specialist

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Overview

DataWave Internet is an internet provider based in Wondai, Queensland, which also lists separate Shoalhaven tech support and accounts numbers. Its website lists nbn data plans, ADSL, 3G/4G mobile broadband and internet bundles with a phone service, along with web hosting, server and email solutions for businesses. Its support page covers email addresses on domains such as datawave.net.au, shoal.net.au, burnett.net.au and fastrac.net.au.

Businesses review their internet provider for ordinary reasons: a contract is ending, the office is moving, the connection now carries cloud software and phone calls that matter, or they want internet, phones and mobiles from one provider that only serves businesses.

Summit offers business nbn nationally with a static IP included, 4G Backup that fails over automatically, and a hosted phone system to replace an analogue line, all on one bill. Summit Internet is an independent carrier and is not affiliated with DataWave.

How Summit Helps

  • Business nbn with a static IP included

    Every business nbn service from Summit includes a static IP address. That suits remote access, security cameras, VPNs and anything else that needs a fixed address. On full-fibre nbn, speeds go up to 2000/500 Mbps.

  • A business-only provider

    Summit does not sell residential services. Every customer is a business, so plans, support and the network are built around business use rather than home broadband.

  • Backup for when the line drops

    4G Backup switches your connection to Australia's biggest mobile network (98.8% population coverage) automatically if your fixed service goes down, and switches back when it returns. Card payments, cloud software and phones keep working.

  • A 4G service with a static IP

    If you use mobile broadband today because a fixed line is not practical, Summit's 4G Static IP service gives you a mobile connection with a fixed address for remote access and monitoring.

  • Phones that replace an analogue line

    If your bundle includes an analogue phone service, Summit's Hosted PBX starts from $10 per user per month with every feature included: auto attendant, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps.

  • Voice traffic prioritised

    When your internet connection is also Summit's, voice traffic is prioritised on the line, so a large upload does not cut into a phone call.

  • Fixed wireless in Melbourne and regional Victoria

    If you have a site in Melbourne or regional Victoria, Summit's own fixed wireless network covers 500+ suburbs with symmetric speeds from 10 Mbps up to 10 Gbps, installed in 10 business days or the first month is free.

  • One bill for internet, phones and mobile

    Internet, phones and business mobile SIM plans all come from Summit on one bill, with one provider to call.

How It Works

  1. 1 Tell us what you have

    List your DataWave services, such as your nbn or ADSL plan, mobile broadband and any phone line, plus your contract end date.

  2. 2 Get a recommendation

    We check what is available at your address and recommend a business nbn, Ethernet over fibre or 4G service, with backup and phones if you want them.

  3. 3 Plan your email and hosting

    If you use a DataWave email address or hosting, arrange where they will live before you cancel, so nothing is lost when the old service ends.

  4. 4 Install and cut over

    We install and test your new service, then you move across at a time that suits your business.

  5. 5 Cancel the old service

    Once everything is working on Summit, you cancel your DataWave service in line with your agreement.

Talk to an expert

Thinking about leaving DataWave?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why DataWave Customers Choose Summit

  • 01

    A carrier with its own network

    Summit holds ACMA Carrier Licence #388 and builds, owns and operates its own network, with Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • 02

    26 years serving businesses

    Summit has been in business since August 2000 and works only with businesses, from single offices to multi-site organisations.

  • 03

    Internet and phones designed together

    Choosing internet and phones from one carrier means one bill, one point of contact, and voice traffic prioritised on your Summit connection.

  • 04

    Options beyond nbn

    Alongside business nbn, Summit offers Ethernet over fibre, 4G Static IP and, in Melbourne and regional Victoria, its own fixed wireless network.

Other services businesses pair this with

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of DataWave?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388, and has no affiliation with DataWave.
Why switch if my DataWave service is working?
If your current service does everything your business needs, there may be no reason to change. Businesses usually look at Summit when a contract is ending, when they move office, when they need a static IP or backup connection, or when they want internet and phones from one business-only provider.
Will I have to pay to break my contract?
That depends on your DataWave agreement. Check your contract end date and any early termination terms, and time the switch to your contract end where you can. We can help you plan the timing.
What happens to my DataWave email address?
Check with DataWave what happens to an email address on its domains when you cancel. Before you cancel, move your mail to a service you control, ideally on your own domain, and update your contacts. Ask us when you request a quote and we can help you plan the order of steps.
Do I get a static IP with Summit's business nbn?
Yes. A static IP is included with every Summit business nbn service.
Can Summit replace my analogue phone line?
Yes. Summit's Hosted PBX is a cloud phone system from $10 per user per month. Existing numbers can usually be ported, and you keep the old service active until the port completes, because only active numbers can be ported.
What if nbn is not available or reliable enough at my site?
Summit also offers 4G Static IP, 4G Backup and Ethernet over fibre. In Melbourne and regional Victoria, you can check coverage for Summit's own fixed wireless network.
Does Summit offer fixed wireless outside Victoria?
No. Summit's fixed wireless network covers Melbourne and regional Victoria only. Elsewhere in Australia, Summit offers business nbn, Ethernet over fibre and 4G services.
Get started

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