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Summit Internet
For Commander customers

Commander Now Operates Under the Vocus Brand. If You Are Reviewing Your Business Phones and Internet, Talk to an Independent Carrier.

Summit Internet is a licensed, business-only carrier. We bring your internet, phone system and mobile onto one network and one bill, and port your existing numbers across.

Get a Quote Call 1300 049 749

Switching from Commander?

Book a call with a Summit switching specialist

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Overview

Commander has long sold phone and internet services to Australian small and medium businesses, including business phone lines, hosted phone systems, business internet and business mobile. Commander was an M2 company, and M2 Group merged with Vocus in February 2016. Commander has since moved to the Vocus brand, with Vocus saying customers' services continue, the Vocus name will appear on bills and communications, and local Commander Centres now operate as Vocus Business Partners.

A change of brand is a natural point to check that your services still fit. Businesses also review their provider when a contract is ending, when they are moving office, or when they want internet and phones from one carrier that deals only with businesses.

Summit offers business nbn with a static IP, a cloud phone system, SIP trunks for existing phone systems, Microsoft Teams Calling and business mobile, all on a network we build, own and operate. Summit Internet is an independent carrier and is not affiliated with Commander or Vocus.

How Summit Helps

  • A Business-Only Carrier

    Summit does not sell residential services. Every product, plan and support process is built around what businesses need, and we have been doing it for 26 years.

  • A Cloud Phone System With Every Feature Included

    If your business uses a hosted phone system today, our Hosted PBX starts from $10 per user per month and includes auto attendant, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps. We can preconfigure your handsets and ship them to you.

  • SIP Trunks for the Phone System You Already Own

    Keeping your existing on-site phone system? SIP trunks start from 2 channels and scale up or down as your call volumes change.

  • Business nbn With a Static IP

    Business nbn is available nationally with a static IP included, and speeds up to 2000/500 Mbps on full-fibre nbn. For sites that need dedicated capacity, we offer Ethernet over fibre.

  • Voice Prioritised on Our Network

    When your internet connection is also Summit's, voice traffic is prioritised with QoS, so calls are not competing with downloads and cloud backups.

  • Business Mobile on the Same Bill

    Add business mobile SIM plans so your internet, phones and mobiles sit with one provider and arrive on one bill.

  • Teams Calling and Inbound Numbers

    Make and receive calls in Microsoft Teams through Direct Routing, and keep your 1300 and 1800 numbers, fax to email and on-hold messaging with us.

  • Backup That Fails Over Automatically

    4G Backup switches to Australia's biggest mobile network (98.8% population coverage) if your primary link drops, and fails back automatically when it returns.

How It Works

  1. 1 Tell us what you have

    Share your current phone lines, phone system, internet services, mobiles and contract end dates, and we will map out the equivalent Summit services.

  2. 2 Get a clear quote

    We recommend the right connection, phone system or SIP trunks for your business and put it in writing.

  3. 3 Install and test

    We install your Summit internet and set up your phone system while your existing services keep running.

  4. 4 Port your numbers

    We lodge the port for your existing numbers. Keep your old service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Cancel the old services

    Once your numbers have moved and everything is working, you cancel your previous services.

Talk to an expert

Thinking about leaving Commander?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Commander Customers Choose Summit

  • 01

    An Independent Carrier

    Summit holds ACMA Carrier Licence #388 and is not owned by a larger telco group. You deal with the company that runs the network your business relies on.

  • 02

    Our Own Network

    We build, own and operate our network, with Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • 03

    Internet, Phones and Mobile on One Bill

    Bring your internet, phone system and mobiles together, with one provider responsible for all of it.

  • 04

    26 Years in Business Telecommunications

    Summit has been serving Australian businesses since August 2000, and businesses are the only customers we have.

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Commander?
No. Summit Internet is an independent Australian carrier (ACMA Carrier Licence #388) and is not affiliated with Commander or Vocus. We build, own and operate our own network.
What happened to Commander?
Commander is part of Vocus and now operates under the Vocus brand. Vocus says existing services continue without interruption, the Vocus name will appear on bills and communications, and local Commander Centres now operate as Vocus Business Partners. For anything about your own Commander services, contact your current provider.
Why switch if my Commander service is working?
If it does everything your business needs, there may be no reason to. Businesses usually look at Summit when a contract is ending, when they are moving office, or when they want internet and phones from one business-only carrier. A quote tells you whether it is worth it.
Will I have to pay to break my contract?
That depends on your agreement with your current provider, so check your contract terms first. Many businesses time the switch to their contract end date, and we can schedule installation to suit.
Can I keep my phone numbers?
Yes. We port your existing numbers, including 1300 and 1800 numbers, to Summit. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
Can I keep my existing phone system?
Often, yes. If your phone system supports SIP, we can connect it with SIP trunks. If you would rather move to the cloud, our Hosted PBX replaces the on-site system entirely.
Do you provide internet nationally?
Yes. Business nbn is available to Australian businesses nationally, with a static IP included. Fixed wireless is available in Melbourne and regional Victoria only; use our coverage checker to see what is available at your address.
Will there be downtime when I switch?
We set up and test your Summit services while your existing ones are still running, and you cancel the old services only once your numbers have ported and everything is working.
Get started

Review Your Business Phones and Internet With Summit

Tell us what you have today and we will quote internet, phones and mobile from one independent carrier.

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