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Summit Internet
For Call Central customers

Running Your Business Phones on Call Central? Put Your Phone System and Internet With One Australian Carrier.

Summit Internet is a licensed, business-only carrier. We provide a cloud phone system, SIP trunks, 1300 and 1800 numbers and business nbn on our own network, and port your existing numbers across.

Get a Quote Call 1300 049 749

Switching from Call Central?

Book a call with a Summit switching specialist

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Overview

Call Central sells cloud phone systems to Australian small and medium businesses, along with call plans, 1300 and 1800 inbound numbers, business nbn and a call centre solution. The company, Call Central Communications Pty Ltd, is based in Fortitude Valley, Queensland.

Businesses review their phone provider for plenty of reasons: a contract is ending, the team is moving office, or they want their phones and the internet connection those phones depend on to come from one carrier that deals only with businesses.

Summit offers a cloud phone system, SIP trunks, Microsoft Teams Calling and 1300 and 1800 numbers, plus business nbn with a static IP, 4G backup and business mobiles, all on a network we build, own and operate. Summit Internet is an independent carrier and is not affiliated with Call Central.

How Summit Helps

  • A Business-Only Carrier

    Summit does not sell residential services. Every product, plan and support process is built around what businesses need, and we have been doing it for 26 years.

  • A Cloud Phone System With Every Feature Included

    Hosted PBX starts from $10 per user per month and includes auto attendant and IVR, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps. Every feature is included, so there are no add-ons to work out per user.

  • Desk Phones Ready to Plug In

    If your team prefers handsets, we can preconfigure them and ship them to you, so they work as soon as they are plugged in.

  • Your 1300 and 1800 Numbers Moved Across

    Bring your 1300 and 1800 inbound numbers with your local numbers, and route them through the same auto attendant, ring groups and queues. Add fax to email and on-hold messaging if you need them.

  • Microsoft Teams Calling

    If your team works in Teams, Teams Calling connects it to the phone network through Direct Routing, so staff make and take calls on their business numbers from Teams. You keep buying your Microsoft licences as you do now.

  • SIP Trunks for a Phone System You Own

    Running your own PBX? SIP trunks start from 2 channels and scale up or down as your call volumes change.

  • Voice Prioritised on Your Own Carrier's Network

    When your internet connection is also Summit's, voice traffic is prioritised with QoS. Business nbn comes with a static IP included, with speeds up to 2000/500 Mbps on full-fibre nbn, and our network has Points of Presence in NEXTDC data centres with DDoS protection as standard.

  • 4G Backup, Mobiles and One Bill

    4G Backup fails over automatically to Australia's biggest mobile network, with 98.8% population coverage, and fails back when your main service returns. Add business mobile SIM plans, and internet, phones and mobile arrive on one bill.

How It Works

  1. 1 Tell us how you use your phones

    List your Call Central numbers, including any 1300 or 1800 numbers, your users, call flows and queues, your internet service, and when your agreement ends.

  2. 2 Get a quote

    We recommend the right phone setup, whether Hosted PBX, Teams Calling or SIP trunks, plus internet and backup if you want them, and send you a written quote.

  3. 3 Set up your phone system

    We build your auto attendant, ring groups and queues to match how your team works, and preconfigure and ship handsets if you need them.

  4. 4 Port your numbers

    We port your existing numbers across. Keep your Call Central service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Cancel once you are live

    When your numbers have moved and calls are working, you cancel the old service.

Talk to an expert

Thinking about leaving Call Central?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Call Central Customers Choose Summit

  • 01

    Phones and Internet From One Carrier

    Your cloud phone system depends on your internet connection. With both from Summit, voice traffic is prioritised on our network and there is one provider responsible for the whole path.

  • 02

    A Licensed Carrier With Its Own Network

    Summit holds ACMA Carrier Licence #388 and builds, owns and operates its own network, with Points of Presence in NEXTDC data centres.

  • 03

    Built Only for Businesses

    We have served Australian businesses for 26 years and do not sell residential services, so our products and processes are designed around business needs.

  • 04

    Room to Grow

    Start with a few Hosted PBX users or 2 SIP channels and scale as you add staff, offices or call volume, with mobiles, backup and inbound numbers on the same bill.

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Call Central?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388, and is not affiliated with Call Central in any way.
Why switch if my Call Central service is working?
If your current service does everything you need, there may be no reason to change. Businesses usually review their provider when a contract is ending, when they are moving office, or when they want their phones and internet from one business-only carrier.
Will I have to pay to break my contract?
That depends on your agreement with Call Central, so check its terms before you switch. Many businesses time the move to their contract end date, and we can plan the switch around that date.
Can I keep my phone numbers?
Yes, we can port your existing numbers, including 1300 and 1800 numbers. Keep your Call Central service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
Can I keep my handsets?
That depends on the handset model. Tell us which phones you use and we will confirm, or we can preconfigure and ship new handsets.
Do I need to move my internet to Summit as well?
No. Our phone services work over other providers' connections. If your internet is also with Summit, voice traffic is prioritised with QoS and everything sits on one bill.
What features does Summit's cloud phone system include?
Every feature is included from $10 per user per month: auto attendant and IVR, ring groups, call queues, voicemail to email, call recording, and mobile and desktop apps.
Do you support Microsoft Teams?
Yes. Teams Calling connects Teams to the phone network through Direct Routing. Summit does not resell Microsoft licences, so you keep your existing licensing.
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