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Summit Internet
For Buroserv customers

Reviewing Your Buroserv Phones and Internet? Talk to an Independent, Business-Only Carrier.

Summit Internet runs its own network and brings your internet, cloud phone system and mobiles onto one bill. We port your existing numbers across and plan the move around your contract.

Get a Quote Call 1300 049 749

Switching from Buroserv?

Book a call with a Summit switching specialist

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Overview

Buroserv is a Sydney-based telecommunications provider, headquartered in Chatswood, that describes itself as a Tier 2 service provider with services powered by the Optus and Telstra networks. It sells business internet from nbn through to fibre, fixed wireless and SD-WAN, hosted phone systems under its BuroX and Buro3CX names, Microsoft Teams calling via Direct Routing, and business mobile plans. Buroserv also supplies wholesale services to resellers, and it merged with PlanetTel in early 2017.

Businesses review their provider for ordinary reasons: a contract is ending, the office is moving, the team has outgrown its phone system, or they want internet and phones from one carrier that deals only with businesses.

Summit offers business nbn with a static IP, Ethernet over fibre, fixed wireless across Melbourne and regional Victoria, a cloud phone system, SIP trunks and Microsoft Teams Calling, all on a network we build, own and operate. Summit Internet is an independent carrier and is not affiliated with Buroserv.

How Summit Helps

  • A Business-Only Carrier

    Summit does not sell residential services. Every product, plan and support process is built around what businesses need, and we have been doing it for 26 years.

  • A Cloud Phone System With Every Feature Included

    If you use a hosted phone system today, Hosted PBX starts from $10 per user per month with every feature included: auto attendant, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps. We can preconfigure your handsets and ship them to you.

  • Microsoft Teams Calling via Direct Routing

    If your team already lives in Teams, Microsoft Teams Calling connects it to the phone network through Direct Routing. Summit does not resell Microsoft licences, so you keep your existing Microsoft arrangement.

  • SIP Trunks for the Phone System You Already Own

    Running your own PBX, including a 3CX system? SIP trunks start from 2 channels and scale up or down as your call volumes change.

  • Business Internet With a Static IP

    Business nbn comes with a static IP included, with speeds up to 2000/500 Mbps on full-fibre nbn. For sites that need dedicated capacity, we offer Ethernet over fibre.

  • Fixed Wireless in Melbourne and Regional Victoria

    If your premises is in our footprint, fixed wireless runs across 500+ suburbs with symmetric speeds from 10 Mbps up to 10 Gbps, installed in 10 business days or your first month is free.

  • 4G Backup That Fails Over Automatically

    4G Backup switches to Australia's biggest mobile network, with 98.8% population coverage, if your main connection drops, then fails back automatically when it returns.

  • Internet, Phones and Mobile on One Bill

    When your internet is also Summit's, voice traffic is prioritised with QoS. Add business mobile SIM plans and 1300 and 1800 numbers, and it all arrives on one bill.

How It Works

  1. 1 Tell us what you have

    Share a recent bill or a list of your services: internet, phone numbers, hosted extensions, SIP trunks, Teams users and mobiles. We map each one to its Summit equivalent.

  2. 2 Check your contract end date

    We help you time the switch so you avoid paying out a contract you do not need to.

  3. 3 Order the new internet first

    Your Summit connection is installed and tested before anything changes on your phones.

  4. 4 Port your numbers

    We lodge the port request for your existing numbers. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Go live, then cancel

    Once your numbers are working on Summit, you cancel the old services. Preconfigured handsets mean your team can start making calls straight away.

Talk to an expert

Thinking about leaving Buroserv?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Buroserv Customers Choose Summit

  • 01

    A Carrier With Its Own Network

    Summit builds, owns and operates its own network, with Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • 02

    Voice and Internet Designed Together

    When your internet is also Summit's, your voice traffic is prioritised with QoS over other traffic on your Summit connection.

  • 03

    A Licensed Carrier Since 2000

    Summit holds ACMA Carrier Licence #388 and has served Australian businesses for 26 years.

  • 04

    Flexible Voice Options

    Cloud phone system, SIP trunks for your own PBX, or Teams Calling: choose the one that fits how your team works, and change later if your needs change.

Other services businesses pair this with

Bundle them on one bill →

Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Buroserv?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with Buroserv or any of its partners.
Why switch if my Buroserv service is working?
If your current services do everything you need, there may be no reason to switch. Businesses usually talk to us when a contract is ending, they are moving office, they want internet and phones from one carrier, or they want a provider that deals only with businesses.
Will I have to pay to break my contract?
That depends on your agreement with Buroserv. Check your contract end date and any early termination terms, and we will help you time the switch to your contract end.
Can I keep my phone numbers?
Yes, existing numbers can be ported to Summit. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
I use a BuroX or Buro3CX hosted phone system. What would I move to?
Most hosted phone users move to our Hosted PBX, which includes auto attendant, call queues, ring groups, voicemail to email, call recording and mobile and desktop apps. If you would rather keep running your own 3CX or other PBX, we can supply SIP trunks instead.
Can I keep using Microsoft Teams for calls?
Yes. Microsoft Teams Calling connects Teams to the phone network via Direct Routing. You keep your Microsoft licences with your current Microsoft supplier, as Summit does not resell them.
Do I have to move everything at once?
No. Some businesses move their internet first and their phones later, or the other way round. We plan the order around your contracts and your team.
Is Summit's fixed wireless available at my address?
Fixed wireless is available in Melbourne and regional Victoria. Check your coverage to see if your premises is in our footprint. Elsewhere in Australia, we supply business nbn and Ethernet over fibre.
Do you sell residential services?
No. Summit is business-only.
Get started

Ready to Review Your Business Services?

Tell us what you have with Buroserv today and we will map out the move, including your numbers.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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