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Summit Internet
For BigTel customers

Moving your BigTel phones and nbn? Bring them to one business-only carrier.

Summit Internet runs its own network and puts your phone system, business internet and mobiles on one bill, with your existing numbers ported across.

Get a Quote Call 1300 049 749

Switching from BigTel?

Book a call with a Summit switching specialist

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Overview

BigTel (Bigtel Pty Ltd) sells telecommunications to Australian businesses, including hosted, on-premises and 3CX phone systems, 1300 and 1800 numbers, Microsoft Teams integration, business nbn and fibre internet, and mobile plans on the Telstra Wholesale network.

Businesses review their provider for ordinary reasons: a contract coming to an end, a move to a new office, a phone system that needs replacing, or simply wanting internet and phones from one carrier that deals only with businesses. That is a good moment to compare what else is available.

Summit Internet has been connecting Australian businesses for 26 years. We build, own and operate our own network, and we supply hosted PBX, SIP trunks, business nbn, Ethernet over fibre and business mobile plans from a single provider.

Summit Internet is an independent carrier and is not affiliated with BigTel.

How Summit Helps

  • A cloud phone system with every feature included

    Our Hosted PBX starts from $10 per user per month and includes auto attendant and IVR, ring groups, call queues, voicemail to email, call recording, and mobile and desktop apps. There are no feature tiers to work through.

  • SIP trunks for the phone system you already own

    If your business runs an on-premises or 3CX phone system, Summit SIP trunks can connect it. Start from 2 channels and scale up or down as your call volume changes.

  • Microsoft Teams Calling

    If your staff live in Teams, we can connect it to the phone network through Direct Routing. You keep your existing Microsoft licences, as Summit does not resell them.

  • Business nbn with a static IP

    Business nbn is available nationally with a static IP included, and speeds up to 2000/500 Mbps on full-fibre nbn. For sites that need more, we also offer Ethernet over fibre.

  • Voice that is prioritised on your connection

    When your internet and phones are both with Summit, voice traffic is prioritised with QoS, so calls are not competing with downloads and video meetings.

  • 1300 and 1800 numbers

    Keep your national presence with 1300 and 1800 inbound numbers, plus fax to email and on-hold messaging.

  • 4G Backup for when the line drops

    4G Backup fails over automatically to Australia's biggest mobile network, with 98.8% population coverage, and fails back automatically once your main connection returns.

  • Mobiles on the same bill

    Add business mobile SIM plans so internet, phones and mobiles sit on one bill from one provider.

How It Works

  1. 1 Tell us what you have

    Send us a recent BigTel bill or a list of your services: phone numbers, phone system, nbn or fibre services and mobiles. We will work out what needs to move.

  2. 2 Get a clear quote

    We recommend the right mix of hosted PBX or SIP trunks, internet and mobiles, and help you time the switch around your contract end date.

  3. 3 Set up your new services

    We connect your internet and build your phone system first. Handsets can be preconfigured and shipped, ready to plug in.

  4. 4 Port your numbers

    We lodge the port for your existing numbers. Keep your BigTel service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Cancel the old services

    Once your numbers are live with Summit and everything is working, you can cancel the remaining BigTel services.

Talk to an expert

Thinking about leaving BigTel?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why BigTel Customers Choose Summit

  • 01

    Business-only, by design

    Summit does not sell residential services. Our products, network and team are set up around how businesses use internet and phones.

  • 02

    We run our own network

    Summit is a licensed carrier (ACMA Carrier Licence #388) that builds, owns and operates its own network, with Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • 03

    Phones and internet that work together

    Putting voice and data with one carrier means QoS on your calls, one point of contact when something needs attention, and one bill.

  • 04

    26 years in business

    Summit has been in business since August 2000, connecting Australian businesses through several generations of technology.

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of BigTel?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with BigTel in any way.
Why switch if my BigTel service is working?
If your current services do everything you need, there may be no reason to switch. Businesses usually look at Summit when a contract is ending, when they are moving office, when a phone system is due for replacement, or when they want internet, phones and mobiles from one business-only carrier.
Will I have to pay to break my contract?
That depends on your agreement with BigTel. Check your contract for the end date and any early termination fees. Where possible, we will help you time the switch so your new services start as your current contract ends.
Can I keep my phone numbers?
Yes, existing numbers, including 1300 and 1800 numbers, can generally be ported to Summit. Keep your BigTel service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
I have an on-premises or 3CX phone system. Do I need to replace it?
Not necessarily. If your phone system supports SIP, Summit SIP trunks may be able to connect it. If you would rather move to the cloud, our Hosted PBX includes every feature from $10 per user per month.
Can Summit connect Microsoft Teams to the phone network?
Yes, through Microsoft Teams Calling via Direct Routing. Summit does not resell Microsoft licences, so you keep the licensing arrangements you already have.
Do I have to move everything at once?
No. Some businesses move their phones first and their internet later, or the other way around. Voice traffic is only prioritised with QoS when the internet connection is also Summit's, so moving both gives the best result for calls.
Can I bring my mobiles across too?
Yes. Summit offers business mobile SIM plans, so mobiles can sit on the same bill as your internet and phones.
Get started

Ready to review your BigTel services?

Send us your current services and we will put together a quote for phones, internet and mobiles from one carrier.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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