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Summit Internet
For BigAir fixed wireless customers

On BigAir Fixed Wireless? Get a Carrier That Puts Fixed Wireless First.

BigAir has been part of Superloop since 2016. Fixed wireless is the core of Summit's business, not one division of many. Our business-only network covers 500+ Melbourne suburbs, and we can have you connected in 10 business days, or your first month is free.

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  • Talk to someone who can fix it, not just log it
  • Internet, phones and mobile on one bill
  • We tell you what you need, not what we would rather sell

The Connectivity Challenge

BigAir built a solid reputation for business fixed wireless. In 2016 it was acquired by Superloop, and its services now sit inside a much larger company with a broad range of products.

For many businesses still on a BigAir link, that link was installed years ago and has not been looked at since. Meanwhile the way your business uses the internet has changed: cloud apps, video meetings, VoIP phones and payment terminals all lean on it every minute of the day. Is your connection still sized for how you work now? And when it needs attention, do you know who is actually looking after it?

Summit is a Melbourne fixed wireless carrier, and fixed wireless for business is what we are built around. If you are reviewing your BigAir service, we are worth a conversation.

How Summit Helps

  • Fixed Wireless Is Our Core

    Summit's fixed wireless network is our flagship, not one product line among dozens. We have been building and expanding it across Melbourne since August 2000.

  • Business-Only Network

    There are no residential customers on our network. Capacity is planned around business hours, so your speeds hold up when your business is busiest.

  • Symmetric Speeds From 10 Mbps to 10 Gbps

    Pick the speed you need today, with symmetric options so uploads match downloads, and step up as you grow without changing provider.

  • Installed in 10 Business Days, Guaranteed

    Your service is live within 10 business days of order, or your first month is free.

  • We Own What We Sell

    Summit holds ACMA Carrier Licence #388. We own the towers, backhaul and core network, with Points of Presence in NEXTDC data centres.

  • Phones and Backup on the Same Network

    Hosted PBX, SIP trunks and automatic 4G failover all run with your internet, from one carrier, on one invoice.

  • Multi-Site Ready

    Connect every branch to the same network with consistent performance, rather than waiting on separate fibre builds for each location.

How It Works

  1. 1 Check Your Address

    Use our coverage checker or call 1300 049 749. We will confirm whether our network reaches each of your sites.

  2. 2 Compare Like for Like

    Tell us your current speed, what you pay and when your contract ends. We will give you a clear, comparable quote.

  3. 3 Survey and Install

    Our technicians confirm line of sight and install our own antenna on your roof. There is no equipment to buy.

  4. 4 Go Live, Then Cancel

    We test your Summit connection while your existing service is still running. You cancel the old one only once you are happy.

Talk to an expert

Not sure which option is right for your business?

Book a short call with one of our network specialists. Tell them how your business actually runs and they will tell you which access technology suits it, which ones do not, and why. If the cheaper option is the right one, they will say so.

Book a call with a specialist Call 1300 049 749

Why BigAir Customers Choose Summit

  • 01

    A Specialist, Not a Division

    When fixed wireless is the centre of the business, it gets the investment and attention to match.

  • 02

    Direct Line to the Network Owner

    Call 1300 049 749 and you reach Summit's own support team, people who know the network your business runs on.

  • 03

    26 Years of Melbourne Business Focus

    We have connected Melbourne businesses for more than 26 years, under the same name, with fixed wireless at the core.

  • 04

    Coverage Across 500+ Suburbs

    From the CBD to industrial estates and regional Victoria. Where fixed wireless cannot reach, we offer business fibre, business NBN or 4G.

Other services businesses pair this with

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Who owns BigAir?
BigAir was acquired by Superloop in 2016. For details about your own BigAir service and contract, contact your current provider directly.
Is Summit Internet part of BigAir or Superloop?
No. Summit Internet is an independent Australian carrier (ACMA Carrier Licence #388) and is not affiliated with BigAir or Superloop. We run our own fixed wireless network and have done since August 2000.
Will I have to pay to break my current contract?
That depends on your current agreement, so check your terms first. We can schedule your install to line up with your contract end date.
Will there be downtime when I switch?
There should not be. We install and test your Summit connection while your existing service is still active.
How quickly can you connect my business?
In as little as 10 business days from order. If we do not meet that timeframe, your first month is free.
Can you connect all of our sites?
Very likely. Our network covers 500+ suburbs across Melbourne and regional Victoria. Send us your addresses or use our coverage checker and we will confirm each one.
Can I keep my phone numbers?
Yes. We port your existing numbers to a Summit Hosted PBX or SIP trunk, so your callers notice no change.
Do I need to buy new equipment?
No. Summit supplies and installs the antenna and equipment needed to deliver your connection.
What speeds can I get?
From 10 Mbps up to 10 Gbps depending on your plan and location, with symmetric options available.
Get started

Put Your Business on a Network Built Around Fixed Wireless

Check your address and get a like-for-like quote. Switching takes one phone call.

Call 1300 049 749 or request a callback · Mon-Fri 9AM-5PM AEST

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