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Summit Internet
For Atom Telecom customers

Reviewing your Atom Telecom hosted phone system and numbers? Move them to an independent business carrier.

Summit Internet gives Australian businesses a cloud phone system, SIP trunks and Microsoft Teams Calling on a network we own and run, with business internet and mobile on the same bill.

Get a Quote Call 1300 049 749

Switching from Atom Telecom?

Book a call with a Summit switching specialist

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When suits for a call?
Would rather talk now? Call 1300 049 749

Overview

Atom Telecom is an Australian communications provider founded in 2020. Through its Atomic platform it offers hosted PBX, number hosting including 1300 and 1800 numbers, business SMS, mobile and nbn services, and it also supplies those services to other providers who sell them under their own brand.

Businesses review their phone provider for ordinary reasons: a contract coming to an end, an office move, a new phone system, or wanting internet, phones and mobile from a single carrier that only serves businesses. If any of those apply to you, it is worth comparing your options before you renew.

Summit Internet has been a business carrier for 26 years. We run a Hosted PBX from $10 per user per month with every feature included, SIP trunks for your existing phone system, Microsoft Teams Calling via Direct Routing and 1300 and 1800 numbers, alongside business nbn with a static IP included and business mobile SIM plans.

Summit Internet is an independent carrier and is not affiliated with Atom Telecom.

How Summit Helps

  • A cloud phone system with every feature included

    Our Hosted PBX starts from $10 per user per month and includes auto attendant and IVR, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps. There are no feature tiers to work through.

  • Keep your numbers, including 1300 and 1800

    We port your existing local numbers and 1300 and 1800 inbound numbers, so customers keep calling the numbers they already know.

  • SIP trunks for the phone system you already have

    If you run your own PBX, our SIP trunks connect it to the network. Start from 2 channels and scale up or down as your call volumes change.

  • Microsoft Teams Calling via Direct Routing

    Make and take external calls inside Teams with Direct Routing on Summit's voice network. You keep your existing Microsoft licences, as Summit does not resell them.

  • Business nbn with a static IP

    Pair your phones with business nbn, up to 2000/500 Mbps on full-fibre nbn with a static IP included. When the internet connection is also Summit's, voice traffic is prioritised with QoS.

  • Business mobile on the same bill

    Add business mobile SIM plans so your phone system, internet and mobiles sit with one carrier and one monthly bill.

  • Handsets ready to plug in

    We can preconfigure handsets and ship them to your office, so your team can plug in and start making calls.

  • Stay online when the line drops

    Add 4G Backup for automatic failover to Australia's biggest mobile network, with 98.8% population coverage, and automatic fail-back when your main service returns.

How It Works

  1. 1 Talk to us

    Tell us how many users, numbers, mobiles and sites you have, and whether you use a cloud phone system, SIP trunks or Teams. We recommend a setup and send a quote.

  2. 2 Check your contract

    Look at your current agreement so the switch lines up with the end of your term and you avoid unnecessary exit fees. If you buy your Atom Telecom services through another provider, your agreement is with that provider.

  3. 3 Set up your new service

    We build your phone system or trunks, configure call flows, and preconfigure and ship any handsets you need.

  4. 4 Port your numbers

    We lodge the port of your existing numbers. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Go live

    Once your numbers arrive, calls ring on Summit and you can cancel your old service.

Talk to an expert

Thinking about leaving Atom Telecom?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Atom Telecom Customers Choose Summit

  • 01

    An independent, licensed carrier

    Summit Internet holds ACMA Carrier Licence #388 and has been in business since August 2000. We build, own and operate our own network, with Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • 02

    Business-only

    Summit does not sell residential services. Every product, plan and process is built for businesses.

  • 03

    Internet, phones and mobile on one bill

    Bring your voice, business internet and business mobile SIM plans together under one carrier and one monthly bill.

  • 04

    Fixed wireless in Melbourne and regional Victoria

    Businesses in Melbourne and regional Victoria can also choose Summit fixed wireless, available across 500+ suburbs with symmetric speeds from 10 Mbps up to 10 Gbps, installed in 10 business days or the first month is free.

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Atom Telecom?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with Atom Telecom.
Why switch if my Atom Telecom service is working?
If your current service does everything you need, there may be no reason to switch. Businesses usually compare providers when a contract is ending, they are moving office, they want internet, phones and mobile from one carrier, or they would prefer a provider that only serves businesses.
Will I have to pay to break my contract?
That depends on your agreement with your current provider. Check your terms before you switch, and where possible time the move to the end of your contract.
Can I keep my phone numbers?
Yes, existing numbers can be ported to Summit, including 1300 and 1800 numbers. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
My phone service runs on Atom Telecom but I pay a different company. Can I still switch?
Yes. Some providers supply Atom Telecom services under their own brand. Tell us who bills you and which numbers you use, and we will handle the port from there. Check the contract with the company that bills you before you switch.
I use SIP trunks with my own phone system. Can Summit connect it?
Yes. Summit SIP trunks connect to your existing phone system, starting from 2 channels and scaling up or down as you need.
Can I use Microsoft Teams for calls with Summit?
Yes. We provide Teams Calling via Direct Routing. Summit does not resell Microsoft licences, so you keep the licensing you already have.
What does Summit's Hosted PBX cost?
Our Hosted PBX starts from $10 per user per month, with every feature included: auto attendant and IVR, ring groups, call queues, voicemail to email, call recording, and mobile and desktop apps.
Can I move my internet and mobiles to Summit as well?
Yes. Summit offers business nbn nationally with a static IP included, Ethernet over fibre, fixed wireless in Melbourne and regional Victoria, and business mobile SIM plans. When your internet is also Summit's, voice traffic is prioritised with QoS.
Get started

Ready to compare your Atom Telecom setup?

Tell us about your users, numbers and phone system, and we will put together a quote.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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