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Summit Internet
For Arrow Voice customers

Moving your Arrow Voice phone system? Bring your numbers to an independent business carrier.

Summit Internet runs cloud phone systems, SIP trunks and Teams calling on its own network, with business internet and mobile on the same bill.

Get a Quote Call 1300 049 749

Switching from Arrow Voice?

Book a call with a Summit switching specialist

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Overview

Arrow Voice & Data is a privately owned Australian telecommunications and IT provider, founded in 2002. It sells businesses cloud phone systems, contact centre services, Microsoft Teams Phone and Operator Connect, 1300 and 1800 numbers, business internet including nbn and fibre, business mobile plans and managed IT services.

Businesses review their phone provider for ordinary reasons: a contract coming to an end, an office move, a growing team, or wanting internet, phones and mobile from one carrier that only serves businesses. If you are at one of those points, it is worth comparing options before you renew.

Summit offers a Hosted PBX cloud phone system with every feature included, SIP trunks for existing phone systems, Microsoft Teams Calling through Direct Routing and 1300 and 1800 numbers, alongside business nbn with a static IP and 4G Backup. You can port your existing numbers across.

Summit Internet is an independent carrier and is not affiliated with Arrow Voice & Data.

How Summit Helps

  • A cloud phone system with every feature included

    Summit's Hosted PBX starts from $10 per user per month. Auto attendant, ring groups, call queues, voicemail to email, call recording and mobile and desktop apps are all included, not sold as add-ons.

  • Handsets ready to plug in

    Summit can preconfigure handsets and ship them to your office, so your team can start making calls on the new system with minimal setup on the day.

  • SIP trunks for the phone system you already own

    If you have an on-premises phone system you want to keep, Summit's SIP trunks start from 2 channels and scale up or down as your call volumes change.

  • Teams calling without changing your Microsoft licences

    If your staff live in Microsoft Teams, Summit connects calling through Direct Routing. Summit does not resell Microsoft licences, so your existing Microsoft 365 arrangements stay as they are.

  • Keep your 1300 and 1800 numbers

    Your inbound numbers are often the ones printed on vehicles, websites and invoices. Summit supports 1300 and 1800 numbers, plus fax to email and on-hold messaging.

  • Voice prioritised on Summit internet

    When your internet connection is also Summit's, voice traffic is prioritised with QoS. Summit's business nbn includes a static IP, with up to 2000/500 Mbps on full-fibre nbn.

  • Stay connected if the line drops

    4G Backup fails over automatically to Australia's biggest mobile network, which covers 98.8% of the population, and fails back when your main service returns.

  • One bill for internet, phones and mobile

    Summit can supply internet, phones and business mobile SIM plans together, so there is one provider and one bill to manage.

How It Works

  1. 1 Tell us what you have

    Share a recent bill or a list of your services: phone numbers, users, handsets, 1300 numbers, internet and mobiles. We will map out the equivalent on Summit.

  2. 2 Get a quote and plan the timing

    We will quote the services you need and help you line the switch up with the end of your current agreement where possible.

  3. 3 Set up the new system

    We build your call flows, ring groups and voicemail on Summit, and preconfigure and ship handsets if you need them.

  4. 4 Port your numbers

    Keep your Arrow Voice services active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Cancel the old services

    Once your numbers are live on Summit and calls are working, you can arrange to cancel any remaining services with your previous provider.

Talk to an expert

Thinking about leaving Arrow Voice?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Arrow Voice Customers Choose Summit

  • 01

    An independent licensed carrier

    Summit Internet holds ACMA Carrier Licence #388 and has been in business since August 2000, 26 years of serving Australian businesses.

  • 02

    Business-only, by design

    Summit does not sell residential services. Its products, network and processes are built around the way businesses use internet and phones.

  • 03

    Its own network

    Summit builds, owns and operates its own network, with Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • 04

    Phones and internet from one carrier

    When your internet connection is also Summit's, voice traffic is prioritised with QoS, and internet, phones and mobile sit on one bill.

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Arrow Voice?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. It is not owned by, affiliated with or a partner of Arrow Voice & Data.
Why switch if my Arrow Voice service is working?
If your current services do everything you need at a price you are comfortable with, there may be no reason to switch. Businesses usually look at Summit when a contract is ending, when they are moving office, or when they want internet, phones and mobile from one business-only carrier.
Will I have to pay to break my contract?
That depends on your agreement with your current provider. Check your contract terms, and if there are early termination costs, we can help you time the switch to your contract end date.
Can I keep my phone numbers?
In most cases, yes. Summit can port your existing numbers, including 1300 and 1800 numbers. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
Can I keep my existing handsets?
Tell us which handset models you have and we will confirm whether they can be used with Summit. Summit can also preconfigure and ship new handsets.
I use Microsoft Teams for calls. Can Summit support that?
Yes. Summit provides Microsoft Teams Calling through Direct Routing. Summit does not resell Microsoft licences, so you keep your Microsoft 365 licensing as it is.
Do I need to move my internet to Summit as well?
Not necessarily. Tell us about your current setup and we will quote the services you want to move. If your internet is also with Summit, voice traffic is prioritised with QoS and everything sits on one bill.
Where does Summit provide services?
Summit provides business nbn, phones and mobile to Australian businesses nationally. Its fixed wireless network covers Melbourne and regional Victoria only.
Get started

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