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Summit Internet
For Alltel customers

Keep your Alltel 1300 or 1800 number and put it on a phone system and network run by one business carrier.

If your business uses Alltel for an inbound number or business VoIP, Summit Internet can carry those numbers alongside a cloud phone system, SIP trunks and business internet, all on one bill.

Get a Quote Call 1300 049 749

Switching from Alltel?

Book a call with a Summit switching specialist

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When suits for a call?
Would rather talk now? Call 1300 049 749

Overview

Alltel is a business telco based in Wheelers Hill, Victoria. It sells 1300, 1800 and 13 inbound numbers to Australian businesses, with calls routed to an office, a 24/7 live answering service or a voice to email product, and it has offered business VoIP and SIP trunk services since 2012.

An inbound number is usually only one part of how a business takes calls. Behind it sit the phone system that answers, the internet that carries the calls and the mobiles that pick up after hours. Businesses often review the whole arrangement when a contract ends, when they move office, or when they want one provider responsible for the numbers, the phones and the connection.

Summit Internet is a business-only carrier that has served Australian businesses for 26 years. We provide 1300 and 1800 inbound numbers, a Hosted PBX cloud phone system, SIP trunks for existing phone systems and business nbn with a static IP, so your calls travel on a network we build, own and operate.

Summit Internet is an independent carrier and is not affiliated with Alltel.

How Summit Helps

  • Your inbound numbers, ported across

    Your existing 1300, 1800 and local numbers can be ported to Summit, so the numbers on your website, signage and vehicles stay the same. We manage the port request and keep you informed as it progresses.

  • A cloud phone system that answers the calls

    Our Hosted PBX starts from $10 per user per month with every feature included: auto attendant and IVR, ring groups, call queues, voicemail to email and call recording. Your inbound number can land directly on it.

  • SIP trunks for the system you already own

    If your business uses SIP trunks to run an on-premises phone system, Summit SIP trunks connect it to our network. Start from 2 channels and scale up or down as call volumes change.

  • Answer from anywhere

    Hosted PBX includes mobile and desktop apps, so staff can answer the business line from a laptop or phone. If you want desk handsets, we can preconfigure them and ship them ready to plug in.

  • Microsoft Teams Calling

    If your team works in Teams, we can connect your numbers to Microsoft Teams Calling via Direct Routing. You keep your existing Microsoft licensing; Summit provides the calling.

  • Internet built for voice

    When your internet connection is also Summit's, voice traffic is prioritised so calls stay clear when the office is busy. Choose business nbn with a static IP included, or Ethernet over fibre.

  • Keep taking calls if the line drops

    4G Backup fails over automatically to Australia's biggest mobile network, with 98.8% population coverage, and fails back when your main service returns.

  • Fax to email and on-hold messaging

    Summit also provides fax to email and on-hold messaging, so the extras around your business line can move with it.

How It Works

  1. 1 Tell us what you have

    Share your inbound and local numbers, how calls are routed today, your phone system and your internet connection. We map out what needs to move.

  2. 2 Get a clear quote

    We recommend the mix of inbound numbers, Hosted PBX or SIP trunks, internet and backup that fits how your business takes calls.

  3. 3 Set up the new service

    We build your call flows, greetings, ring groups and queues on Summit before anything changes, and ship preconfigured handsets if you need them.

  4. 4 Port your numbers

    We lodge the port request. Keep your Alltel service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Go live and tidy up

    Once calls are arriving on Summit, you can arrange to close the old service in line with your existing agreement.

Talk to an expert

Thinking about leaving Alltel?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why Alltel Customers Choose Summit

  • 01

    One carrier for numbers, phones and internet

    Summit holds ACMA Carrier Licence #388 and runs its own network, with Points of Presence in NEXTDC data centres and DDoS protection as standard. Your inbound numbers, phone system and connection sit with one provider.

  • 02

    Business only

    Summit does not sell residential services. Our phones, internet and mobile services are for businesses only.

  • 03

    One bill

    Internet, phones and mobile come on a single bill, which makes it easier to see what your communications cost and who to contact when something needs attention.

  • 04

    26 years in business

    Summit has been connecting Australian businesses since August 2000.

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of Alltel?
No. Summit Internet is an independent Australian carrier holding ACMA Carrier Licence #388. We are not affiliated with Alltel.
Why switch if my Alltel service is working?
If your current service does everything you need, there may be no reason to change. Businesses usually look at Summit when they want their inbound numbers, phone system and internet with one carrier, when a contract is ending, or when they are moving office.
Can I keep my phone numbers?
Yes, existing numbers, including 1300 and 1800 numbers, can generally be ported to Summit. Keep your current service active until the port completes, because only active numbers can be ported.
How long does porting take?
The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days. We set up your new service before the port is lodged, so it is ready when your numbers arrive.
Will I have to pay to break my contract?
That depends on your agreement with Alltel. Check your contract terms, and if there is a fixed term, we can time the switch to line up with its end date.
Do I need a new phone system?
Not necessarily. If you have an on-premises system you are happy with, SIP trunks connect it to Summit. If you would rather move to the cloud, Hosted PBX includes every feature from $10 per user per month.
Can calls to my 1300 number reach staff on mobiles and at home?
Yes. With Hosted PBX, ring groups, call queues and the mobile and desktop apps let staff answer business calls wherever they are working, and voicemail to email means missed calls arrive in your inbox.
Do I have to take Summit internet as well?
No. You can take inbound numbers and voice on their own. When your internet is also Summit's, voice traffic is prioritised on the connection.
Can I use Microsoft Teams for calls?
Yes. Summit connects your numbers to Microsoft Teams Calling via Direct Routing. We do not resell Microsoft licences, so you keep your existing licensing.
Get started

Move your numbers to one business carrier

Tell us how your business takes calls and we will put together a quote for numbers, phones and internet.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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