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Summit Internet
For 1300 Australia customers

Your 1300 Number Is Only Half the Call. Put the Phone System Behind It With One Business-Only Carrier.

Summit Internet is a licensed, independent carrier that brings your inbound numbers, phone system, internet and mobiles onto one network and one bill.

Get a Quote Call 1300 049 749

Switching from 1300 Australia?

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Overview

1300 Australia is an Australian provider of business phone numbers, established in 1997. It licenses phone words and standard 13, 1300 and 1800 numbers to businesses, and offers inbound call plans with time, date and area based routing, IVR, voicemail and call queuing, managed through a self-service portal. It was formerly majority owned by Telstra, was the subject of an acquisition agreement with Uniti Group announced in December 2019, and describes itself as a subsidiary of Uniti.

An inbound number does its job by delivering calls to an answer point, usually a landline, a mobile or a phone system. Businesses review that setup for ordinary reasons: a contract or plan term is ending, the office is moving, the phone system behind the number is due for replacement, or they want their inbound numbers, phones and internet from one carrier that deals only with businesses.

Summit offers 1300 and 1800 inbound numbers alongside a cloud phone system, SIP trunks, Microsoft Teams Calling, business nbn with a static IP and business mobile, all on a network we build, own and operate. Summit Internet is an independent carrier and is not affiliated with 1300 Australia.

How Summit Helps

  • Inbound Numbers on the Same Network as Your Phones

    We provide 1300 and 1800 numbers and can answer them on the phone system we run for you, so the number and the phones that pick it up sit with one carrier.

  • A Cloud Phone System With Every Feature Included

    Our Hosted PBX starts from $10 per user per month and includes auto attendant (IVR), ring groups, call queues, voicemail to email, call recording and mobile and desktop apps. We can preconfigure your handsets and ship them to you.

  • SIP Trunks for the Phone System You Already Own

    If your business has an on-site phone system that still does the job, SIP trunks start from 2 channels and scale up or down as your call volumes change.

  • Calls in Microsoft Teams

    Answer your calls in Microsoft Teams through Direct Routing. You keep your existing Microsoft licences, and we provide the calling.

  • Fax to Email and On-Hold Messaging

    Add fax to email and on-hold messaging, so callers waiting in a queue hear about your business rather than silence.

  • Business nbn With a Static IP

    Put your phones and internet with one carrier. Business nbn is available nationally with a static IP included, and speeds up to 2000/500 Mbps on full-fibre nbn. For sites that need dedicated capacity, we offer Ethernet over fibre.

  • Voice Prioritised on Our Network

    When your internet connection is also Summit's, voice traffic is prioritised with QoS, so calls are not competing with downloads and cloud backups.

  • Backup That Fails Over Automatically

    4G Backup switches to Australia's biggest mobile network (98.8% population coverage) if your primary link drops, and fails back automatically when it returns. Add business mobile SIM plans and your phones, internet and mobiles arrive on one bill.

How It Works

  1. 1 Tell us what you have

    Share your inbound numbers, how calls are routed today, the phone system or mobiles that answer them, your internet service and any contract end dates, and we will map out the equivalent Summit services.

  2. 2 Get a clear quote

    We recommend inbound numbers, a cloud phone system or SIP trunks, plus internet if you want it, and put it in writing.

  3. 3 Set up and test

    We build your call flows, ring groups and queues and configure your phones while your existing services keep running.

  4. 4 Port your numbers

    Where your numbers can be ported, we lodge the port. Keep your old service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.

  5. 5 Cancel the old services

    Once your numbers have moved and everything is working, you cancel your previous services.

Talk to an expert

Thinking about leaving 1300 Australia?

Book a short call with a switching specialist. Tell us what you have today and when your contract ends, and we will tell you what moving to Summit involves and whether it is worth it.

Book a call with a specialist Call 1300 049 749

Why 1300 Australia Customers Choose Summit

  • 01

    A Licensed, Independent Carrier

    Summit is an independent Australian carrier holding ACMA Carrier Licence #388. You deal with the company that runs the network your phones rely on.

  • 02

    Our Own Network

    We build, own and operate our network, with Points of Presence in NEXTDC data centres and DDoS protection as standard.

  • 03

    Numbers, Phones, Internet and Mobile on One Bill

    Bring your inbound numbers, phone system, internet and mobiles together with one carrier, on one bill.

  • 04

    26 Years in Business Telecommunications

    Summit has been serving Australian businesses since August 2000, and businesses are the only customers we have.

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Why Australian Businesses Choose Summit Internet

  • Great business and service provider. Highly recommended.

    Nabil Salameh

    last month

  • The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.

    Paul Braithwaite

    5 months ago

  • We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more

    Elli Darabi

    5 months ago

  • The best service !!! Got issue fixed out by Greg ^^

    白大倫

    5 months ago

  • The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!

    Aaron Klaver

    5 months ago

  • As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more

    James Paterson

    6 months ago

  • Prompt and efficient service. Highly recommend

    Elliot Bell

    6 months ago

  • We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.

    Ryan Bell

    6 months ago

  • As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more

    Mal Skinner

    6 months ago

  • After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more

    Adam Hastie

    6 months ago

  • Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.

    Jo Bodhankar

    6 months ago

  • Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more

    Alex Holly

    8 months ago

Reviews from Google. Read all reviews on Google

Frequently asked questions

Is Summit Internet part of 1300 Australia?
No. Summit Internet is an independent Australian carrier (ACMA Carrier Licence #388) and is not affiliated with 1300 Australia or its owner. We build, own and operate our own network.
Why switch if my 1300 Australia service is working?
If your current setup does everything your business needs, there may be no reason to change. Businesses usually look at Summit when a contract is ending, when they are moving or growing, when the phone system behind their number needs replacing, or when they want their numbers, phones, internet and mobiles from one carrier on one bill.
Can I keep my phone numbers?
In many cases, yes. Existing numbers can be ported to Summit where you hold the right to move them. If your number is a phone word or premium number licensed to you under an agreement, check that agreement first, because its terms decide whether and how the number can move. Keep your current service active until the port completes, because only active numbers can be ported. The ACMA says single local numbers generally port in 8 to 15 days, and multi-number ports can take up to 30 days.
Will I have to pay to break my contract?
That depends on your agreement with your current provider. Check your contract terms before you switch, and where possible time the move to your contract end date. We can plan the switch around that date.
Can Summit answer the calls to my existing inbound number?
Yes. An inbound number delivers calls to an answer point, and that answer point can be a phone system or number we provide. Our Hosted PBX can take those calls with ring groups, call queues and an auto attendant, whether or not the inbound number itself moves to Summit.
Can I keep my existing phone system?
Often, yes. If your on-site phone system supports SIP, our SIP trunks can connect it to our network. If you would rather move to the cloud, our Hosted PBX replaces it, and we can preconfigure and ship new handsets.
Do I need to take Summit internet as well?
No. You can take our phone services on their own. When your internet is also with Summit, voice traffic is prioritised with QoS and everything arrives on one bill.
Does Summit work with businesses outside Melbourne?
Yes. Our phone services, inbound numbers, business nbn and business mobile plans are available to Australian businesses nationally. Summit fixed wireless is limited to Melbourne and regional Victoria, so check your coverage if you are interested in it.
How do I get started?
Request a quote or call 1300 049 749. Tell us what numbers you have today, how your calls are routed and when your current agreement ends, and we will map out the switch.
Get started

Ready to Review Your Business Phones?

Tell us about your inbound numbers and phones and we will map out the switch to Summit.

Call 1300 049 749 · Mon-Fri 9AM-5PM AEST

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