Which desk phones work with 3CX

Before you buy a phone, talk to us. We set new phones up on your 3CX system for you, and we can supply them, so you know they’ll work on day one. Log a request or call 1300 049 749.

3CX sorts phones into four groups. Buy from the first group. The second group works if you already own the phones, and anything in the last group is best replaced.

Best choice: preferred phones

These brands work closely with 3CX and test against every new 3CX release, so they’re the most stable and the easiest for us to support.

Fanvil

Best for a computer plugged in through the phone (a “router phone”), because they have faster processors: V65, X210-V2, X210i-V2, and the A710 SBC
Can do the same for a small number of phones: V62, V63, V64, and the X and XU series (X210, X7, X6, X5, X4, X3, X2, X1)
Portable Wi-Fi phones: W610W, W611W, W620W
Hotel phones: H2, H3, H4, H4W, H5, H6W
Cordless (DECT): W710D

Snom

D8 series: D812, D815, D862, D865, SP800 (some can be router phones)
D7 series: D715, D735, D785 and others
D3 series: D120, D140, D150, D315, D385 and others
Hotel phones: HD100, HD101, HD350W, HD351W, HM201 and others
Cordless (DECT): M300, M400, M500, M900

Yealink

T5 series: T53, T53C, T53W, T54W, T57W, T58W (some can be router phones)
T4 series: T42S, T46S/U, T48S/U and others (some can be router phones)
T3 series: T30P, T31P/G/W, T33P/G, T34W
T7 and T8 series: T73U, T73W, T74U, T74W, T77U, T85W, T87W (can be router phones)
AX series: AX83H, AX86R (can be router phones)
Cordless (DECT): W60B, W70B, W75DM, W80DM, W90DM

Works, but don’t buy: supported with limitations

These still set up automatically and worked when 3CX tested them. Some are end of life and get no new firmware, and on others 3CX no longer tests new firmware. Keep using them if you have them, but don’t buy them new or second-hand.

Gigaset cordless (DECT): N670 IP PRO, N870 IP PRO, N720 DECT Manager
Grandstream GRP26 series: 2613, 2615 and others
Grandstream GXP series: GXP16, GXP17 and GXP21 series
Htek UC8 and UC9 series: UC802, UC803, UC923 and others
Polycom VVX series: 150, 250, 301/311, 350, 401/411 and others
Yealink T1 and T2 series: T19(P) E2, T21(P) E2, T23P/G, T27P, T27G
Yealink T41P, T42G, T46G, T48G

Doorphones, PA speakers and conference phones

Cyberdata doorphones
Fanvil doorphones: i10S, i20S, i31S, i56A, i61, PA2 and others
Grandstream PA speakers: GSC3505, GSC3510
Grandstream doorphones: GDS3705, GDS3710
Snom C520 WiMi conference phone
Snom PA1+
Yealink CP925 and CP965 conference phones

Headsets

Jabra and Yealink headsets work with 3CX.

Analogue phones, fax and gateways

To connect older analogue phones, fax machines or a phone line to 3CX you need a gateway or analogue adapter (ATA). These have been tested:

Grandstream HT801, HT802, HT812, HT814, HT818 (analogue adapters for phones and fax)
Grandstream GXW4216, GXW4224, GXW4232, GXW4248 (larger analogue gateways)
Grandstream GXW4104 (connects analogue phone lines to 3CX)

Older phones we can’t set up automatically

These can’t be set up from 3CX. They can sometimes be configured by hand through the phone’s own web page, but they aren’t supported, features may not work, and we recommend replacing them.

Avaya 9601, 9608G, 9611G, 9621G and 9641G
Aastra 67i series: 6730i, 6731i, 6739i, 6751i, 6753i, 6755i, 6757i
Cisco 7900 series: 7940, 7941, 7960, 7961
Cisco SPA series: 302, 508G, 525G/G2 and others
Fanvil X1, X3, X5, C400, C600 and iW30 (older models)
Grandstream GXP phones that are end of life
Polycom VVX 300, 310, 400, 410, 500, 600
Snom 300, 320, 360, 370, 820, 821, 870 and Meeting Point
Snom M700 cordless (DECT)
Snom PA1 speaker
Yealink T19P, T20P, T21P, T22P, T26P, T28P, T32G, T38G
Yealink W52P and W56P cordless (DECT)

Not sure which model you have? The model is usually printed on a label underneath the phone. Log a request with the model and how many you have, and we’ll tell you whether to keep them or what to replace them with.

3CX keeps the full, current list: 3CX supported IP phones.

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