Running an LG Aria or iPECS? It Is Not Dead. Here Is How to Know If It Is Still Right for You.
We have found no end-of-life notice for LG Aria or iPECS, and we will not pretend otherwise. If yours works and your lines are sorted, staying put can be sensible. If you want remote working and no box in the cupboard, Summit starts with a free assessment, then new handsets and your local numbers ported free.
Free for businesses moving off an old phone system
Free site assessment and free local number porting
Offer: a free assessment of your current phone system, and free porting of local (geographic) numbers when you move to a Summit voice plan. 1300, 1800 and 13 numbers are excluded. $0 upfront hardware is included on our MAX plans. Available until 31 December 2027 unless extended. Terms apply.
Overview
If the name on your handsets is LG, Aria, LG-Ericsson or iPECS, and the system is an Aria in an older cabinet or an iPECS LIK, eMG or UCP, this page is for you. We start by saying what many pages like this would leave out: this system is not a relic.
It is still sold. We found no end-of-sale, end-of-support or end-of-life notice for any LG Aria or iPECS model. Aria Technologies, the Australian distributor, promotes iPECS on-premises and as a cloud service, according to a 2024 article it sponsored. We have not found a lifecycle page for individual older Aria models, so whether yours still has spares or firmware is a question for your installer or the distributor.
Why the name on yours might be different. On the company's own timeline, the business behind iPECS began as an LG-Nortel joint venture in 2005, became LG-Ericsson in 2010, and was renamed Ericsson-LG in 2012, with Ericsson-LG Enterprise set up as a subsidiary in 2013. The company announced a new name, IPECS Co., Ltd., in 2025. We do not state who owns it today because we cannot verify that.
Where Telstra comes in. Telstra's PABX exit named Ericsson LG among the brands whose hardware supply, TBS Care maintenance and Managed Voice Services it was withdrawing, with an exit date of 30 September 2026. That date has now passed. This is Telstra's own service ending, not a notice from the manufacturer, and it does not mean your system has stopped working. If Telstra looked after your system, that fault service is gone, and Telstra's advice is to sign up with a PABX maintenance provider.
Lines that are gone. iPECS manuals list PRI, BRI and analogue line boards. Telstra withdrew ISDN, with a final exit date of 31 May 2022 in nbn fixed-line areas and 30 November 2022 in satellite and wireless areas, and approved extensions to 31 May 2023. If your system was wired to ISDN, something else now carries your calls, and your installer can tell you what.
Summit Internet is an independent Australian carrier (ACMA Carrier Licence #388) that has served businesses since 2000. LG, Aria and iPECS are trademarks of their respective owners, used here only to identify the product you have. Summit Internet is not affiliated with LG, Aria Technologies or IPECS Co., Ltd.
For a wider look at your options, see our guide to replacing your old phone system.
Key Benefits
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A Free Assessment, With a Genuine "Stay Put" Option
We look at what you have: your model, users and handsets, the line boards in the cabinet, which licences are installed and everything plugged into it, such as EFTPOS, alarms, fax, door intercoms and paging. You get an honest summary. If your system is healthy and your installer can look after it, we will say that staying is a reasonable choice.
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Free Local Number Porting
Your customers know your number, so we keep it. When you move to a Summit voice plan, we port the local (geographic) numbers on your service at no charge: your main line, direct numbers and fax numbers, such as 02, 03, 07 and 08 numbers. 1300, 1800 and 13 numbers are excluded from the offer, and can still be ported. Available until 31 December 2027. Terms apply.
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New Handsets, With $0 Upfront Hardware on MAX Plans
Your new desk phones, cordless handsets and reception console arrive preconfigured, with extensions, greetings and ring groups already set up. Plug them in. $0 upfront hardware is included on our MAX plans.
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Everything Included in One Per-User Price
Hosted PBX from $10 per user per month. Auto attendant, ring groups, call queues, voicemail to email, time-of-day routing, call recording and mobile and desktop apps are all included. No feature packs, no per-seat licence codes, no paying again to add a user.
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Phones That Follow Your People
Make and take calls on your business number from the Summit app on a mobile or laptop, from the office, home or a client site. The ABS reports that 36% of employed Australians usually work from home, up from 32.1% in 2019.
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Nobody Left to Call Out
An on-premise system means a cabinet, boards and licences, and an installer you rely on. With a cloud phone system, the platform is ours to run, and changes happen in a web portal.
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A Cutover Day You Choose
We plan the move for a quiet day, test inbound and outbound calls with you, and check every connected device before we tell you to cancel anything.
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Internet and Backup Handled Properly
Cloud phones are only as good as the connection under them. We can supply business nbn with automatic 4G backup, with voice prioritised across our network, so one outage does not take your phones out with it.
What You Will Keep, and What You Will Miss Moving From LG Aria and iPECS
We would rather be straight with you. Here is how the day-to-day compares.
| On your LG Aria or iPECS today | On Summit Hosted PBX |
|---|---|
| Handsets your staff know well | New desk phones, cordless handsets or a softphone, preconfigured. A short settling-in period is normal |
| An installer you know, maybe for years | One Summit team for phones, numbers and internet, or changes you make yourself in a web portal |
| Auto attendant and groups programmed on the system | Auto attendant, ring groups and queues you can edit in a web portal |
| A local distributor and installer network behind the system | Summit as your single support contact |
| Calls between desks can keep working if the internet drops | Needs internet to work, so we pair it with automatic 4G failover, and staff can take calls on the mobile app |
| A system you may already own outright | A per-user monthly price, with everything included and no system to maintain |
The honest trade is that iPECS is a capable, current platform with its own cloud, mobile and softphone options, and a local distributor behind it. What a Summit move offers is one provider for phones, numbers and internet, one per-user price and nothing to maintain on site. If your installer offers a cloud route for iPECS, get that quote as well and compare.
How It Works
- 1 Book your free assessment
Book your free assessment
Fill in the form above or call 1300 049 749. Tell us the brand and, if you know it, the model. A photo of the cabinet, or of a handset, is enough.
- 2 We look at what you have
We look at what you have
A Summit specialist reviews your model, users, line boards, licences and numbers, and everything connected to the system. We list every number you want to keep and every device that depends on the phones.
- 3 Choose your handsets, or go softphone only
Choose your handsets, or go softphone only
Pick desk phones, cordless handsets and a reception console, or go softphone only and take calls on the Summit app. Mix both if that suits your team. $0 upfront hardware is included on our MAX plans.
- 4 We preconfigure and ship
We preconfigure and ship
Your handsets arrive with your extensions, auto attendant and ring groups already set up. Nothing to program.
- 5 We port your numbers and cut over
We port your numbers and cut over
We port your local numbers on the day you choose, test inbound and outbound calls with you and check connected devices. Only then do we tell you what to cancel with your old provider. Port first and cancel after: ACMA says a disconnected number can no longer be ported. ACMA also says telcos generally complete individual local number ports within 8 to 15 days, and more complex ports can take up to 30 days.
Features
What Your Move Includes
- Free site assessment
- : A review of your current system, numbers and connected devices, before anything changes.
- Free local number porting
- : Local (geographic) numbers moved to Summit at no charge. 1300, 1800 and 13 numbers excluded from the offer. Available until 31 December 2027. Terms apply.
- New handsets
- : Desk phones, cordless DECT handsets, reception consoles and softphone apps, preconfigured before delivery.
- Cutover testing
- : Inbound, outbound, transfers, voicemail and attached devices tested on the day.
- One bill, one support number
- : Phones, and internet and backup if you want them, from one provider.
Phone System Features Included
- Auto attendant (IVR)
- : A professional greeting that routes callers to the right person or team.
- Ring groups and call queues
- : Ring several phones at once or in turn, and hold callers in a queue when it is busy.
- Voicemail to email
- : Messages delivered to your inbox as audio files.
- Time-based routing
- : Different call handling for business hours, after hours and public holidays.
- Mobile and desktop apps
- : Make and take calls on your business number from a mobile or laptop.
- Call recording and reporting
- : Record calls for training or compliance, and see call volumes and missed calls.
Hosted PBX or Microsoft Teams Calling After LG Aria and iPECS?
Most LG and iPECS businesses land on one of two replacements, or decide to stay for now. We will recommend the one that fits how your team actually works, including the simpler one if that is the right call.
Summit Hosted PBX
- Best for
- Offices, clinics, trades and shops that answer calls on desk or cordless phones.
- How it works
- A complete cloud phone system with handsets, auto attendant, ring groups and queues, managed from a web portal.
- Pricing
- From $10 per user per month, every feature included.
- Good to know
- The closest match to how your system works day to day, without the cabinet.
Microsoft Teams Calling
- Best for
- Teams that already live in Microsoft 365 and Teams.
- How it works
- Summit connects Teams to the phone network, so staff call from the Teams app they already use.
- Pricing
- Requires Microsoft Teams Phone licences in addition to Summit calling.
- Good to know
- Most staff use a headset and the Teams app; desk phones are optional.
Use Cases
These are scenarios, not named customers, to show how a move can look.
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The Law Firm Whose Telstra Maintenance Has Ended
Lawyers & AccountantsA small firm's phone system was looked after under Telstra's TBS Care, and that service has now gone. We review the system, and either recommend a maintenance provider and a SIP step, or move the firm to Hosted PBX with its numbers ported free.
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The Two-Site Business With a Cupboard in Each
Transport & LogisticsA business runs an iPECS at the head office and a separate system at a depot. We bring both sites onto one Hosted PBX, so a call to the main number can ring either site without anyone dialling an extension.
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The Hybrid Team With a Busy Front Desk
Lawyers & AccountantsAn accounting practice has half its team at home two days a week. Staff take calls on the Summit app on their business number, and the receptionist sees who is available.
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The Healthy System That Should Stay
A shop has a working iPECS, a loyal installer and staff who sit in the building all day. The sensible answer is to move the lines to SIP and leave the system alone. We say so, and we are glad to do just that.
Your situation not on this list? Tell us what you run or call 1300 049 749 and we will tell you honestly whether we can help.
Still running LG Aria and iPECS?
Book a free assessment. We will look at what you have, tell you honestly what it will cost to keep, and show you what moving looks like, with your numbers ported free.
Why Choose Summit to Replace LG Aria and iPECS
- 01
We Are a Carrier, Not Just a Reseller
Summit holds its own ACMA Carrier Licence (#388) and has served Australian businesses since 2000. Your phone service, number porting and internet come from the company that runs them.
- 02
One Team for the Whole Move
Phones, numbers, internet and backup are planned together by one team, so you do not have to coordinate an installer, a carrier and an internet provider.
- 03
Straight Answers, Including "Stay Where You Are"
iPECS is a current platform. If staying is right for you, we will tell you.
- 04
Your Numbers Stay Yours
Local numbers ported free, tested before you cancel anything, with port first and cancel after as our standard order.
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Bundle them on one bill →Why Australian Businesses Choose Summit Internet
Great business and service provider. Highly recommended.
Nabil Salameh
last month
The Summit Team have always been a pleasure to work with; we highly recommend their services. Thank you for the continued support.
Paul Braithwaite
5 months ago
We recently moved our dental practice over to Summit for phone services, and the experience has been excellent from start to finish. The team has been responsive, professional, and incredibly helpful throughout the entire setup process. The transition was smooth, any issues were addressed promptly, and communication was always clear and efficient. Reliable phones and internet are essential for a busy practice like ours, and Summit has delivered exactly that. A special thank you to Michael for his patience and ongoing assistance during the transition. Highly recommend Summit to any business looking for reliable service and great customer support.Read more
Elli Darabi
5 months ago
The best service !!! Got issue fixed out by Greg ^^
白大倫
5 months ago
The whole team at Summit have been great from the initial onboarding to the rapid responses from Max when we need to make changes or additions to our services. Can't recommend them enough!
Aaron Klaver
5 months ago
As the I.T. Manager for Hydronic Systems Australia, Summit helps provide me and our companies with consistently stable Business Grade Internet, backed up by a dedicated Fixed Wireless Broadband connection. They also saved us a serious amount of money on our mobile phone bills. We have had no serious issues, and our business has been rock-solid under there great service. Highly Recommended.Read more
James Paterson
6 months ago
Prompt and efficient service. Highly recommend
Elliot Bell
6 months ago
We now use Summit across our real estate network. Great family business, reliable and their attention to detail is outstanding. Highly recommend.
Ryan Bell
6 months ago
As a reseller, we primarily work with Summit’s 4G services and have been very impressed. The plans are affordable, flexible, and well suited to our customers—especially for internet failover solutions. The sales and support teams are responsive and genuinely helpful, which is why we’re proud to partner with Summit Internet. We happily recommend them.Read more
Mal Skinner
6 months ago
After working with another ISP for several months to deliver a critical internet service for a major international sporting event, we were ultimately advised that the required upgrade was unlikely to be completed prior to event week. This left us facing a significant risk to service delivery. After exhausting all other options (and a few sleepless nights) we came across Summit Internet. From the initial conversation, Allan immediately understood the severity of the situation and quickly engaged his technical delivery team. Michael “Radar” was on site within days to assess and finalise a solution. Despite challenging conditions, including large trees and other obstructions, he worked tirelessly to design and implement an alternative approach. Leveraging an adjacent building, a temporary NBN connection, and a wireless link into the comms room, the solution was delivered within 24 hours of the initial site visit. Not only was the outcome faster than expected, but it was also more cost effective and delivered higher speeds than originally promised by the previous ISP. Over the course of the event, the service handled terabytes of data and supported hundreds of concurrent users without a single speed or performance issue. I cannot thank Summit Internet, particularly Allan and Radar enough for their exceptional service, technical expertise, and commitment to delivering under pressure. Highly recommended.Read more
Adam Hastie
6 months ago
Fausto and the staff at Summit are amazing. We have had nothing but fantastic service from start up to problem solving issues. The system is easy to use. Would highly recommend this service provider.
Jo Bodhankar
6 months ago
Summit internet recently set my small business up with a local land line number and a soft phone that runs off an app on my mobile - getting my personal phone number off the internet and being able to distinguish between business and personal calls is a game changer. Whole process took less than a week, and is super cost effective. Highly recommend.Read more
Alex Holly
8 months ago
Reviews from Google. Read all reviews on Google
Frequently asked questions
Is LG Aria or iPECS end of life?
Has the company behind iPECS changed hands?
Did Telstra stop supporting my LG or Ericsson LG phone system?
Do I have to replace everything at once?
Will I keep my phone numbers?
Can I keep my LG handsets?
What about EFTPOS, alarms, fax and door intercoms?
What does a cloud phone system cost?
What happens if the internet goes down?
Find Out Whether Your LG or iPECS System Should Stay or Go.
Talk to someone who can actually action it, not read you a list of plans. Tell us how your business runs and we will tell you what suits it.
Call 1300 049 749 · Mon-Fri 9AM-5PM AEST