Failover to fixed wireless

If your business has a high speed fibre connection then failing over to a slow connection can be a real productivity killer.

Enter fixed wireless broadband – a high speed, cost effective failover solution for fibre services.
Unlike fibre, fixed wireless offers your business a diverse path not affected by the cables in the ground or on power poles.

Summit Fixed Wireless

The Summit fixed wireless network is fed by a diverse fibre feed – this means that it’s even more reliable than a single fibre connection. If we lose a single fibre feed, we intelligently will route your traffic to another point within our extensive fixed wireless network to where we have other fibre backhaul.

With over 3Gbps of fibre backhaul just on our fixed wireless network alone, you’ll be guaranteed a fast connection every time.

To find our more about how you can add a cost effective fail over connection to your business, speak to us today on 1300 049 749.

The Energy Alliance improves productivity with fast internet

Melbourne business The Energy Alliance has been connected in record time to Summit Internet’s high-speed fixed wireless in Mitcham this week. After suffering with slow, unreliable ADSL, SMB IT Professionals Member and IT Partner, Greg Collings at Computer Age Systems in Doncaster recommended a fixed wireless service from Summit Internet.

“Summit came to the rescue with a Managed 4G service to get the customer out of a pickle. It got them (The Energy Alliance) through a few days while their fixed wireless service was installed. The DSL would fluctuate from 12Mbps on a good day to less than a trickle on a bad day. It was proving impossible for them to run their business.” Greg Collings – Computer Age Systems

Fixed Wireless Mitcham

Happy Staff at The Energy Alliance with Fast Fixed Wireless Internet

“Summit came through with the goods when Telstra just threw their hands up and walked away. The building older and more difficult to work on, but the installers from Summit were persistent in getting us connected. We couldn’t be happier with our new fixed wireless internet service. It’s going to make a huge difference to productivity.” – Samantha Wallace – Business Manager, The Energy Alliance

Fast internet connections in connected in under 10 days or your first month free, that’s our guarantee! Are you tired of slow internet and losing hours in your day. We’re here to help you. Call us on 1300 049 749.

The hidden costs of patchy Internet for your business

In 2018 every business needs access to a fast and reliable Internet service. This includes businesses of all sizes including those with multiple locations and employees who work remotely. Global data usage in business is rising every year, which means that the demand for bandwidth and fast Internet is only going to increase. Combine this data demand with the increasing uptake of cloud computing and CRM solutions, and it becomes clear that fast Internet speed and reliability is a must-have for any business to succeed.

The costs of not having a fast, reliable Internet service was highlighted recently in a Sydney Morning Herald article. While it highlighted the slow and patchy Internet issue for regional Australian businesses, this issue also affects businesses in cities and suburbs.

The results from a recent Xero survey of 1,000 small businesses in Australia revealed:

  • 48% of businesses struggled to reach and connect with new customers because of the unreliable and patchy phone and Internet connection
  • 70% of businesses say poor connectivity is hindering their efficiency and productivity
  • 62% of businesses believe poor Internet and phone connection affect the quality of customer service.

But according to Trent Innes, Managing Director of Xero, “despite poor connectivity, business owners are staying put, and reluctant to move in search of a better Internet.” If your business has patchy or slow Internet, there are 3 more additional hidden costs that you may not have considered.

  1. Reduced business profits
    Does your business rely on a CRM system to respond to customer inquires, collect leads and track sales? If your Internet is patchy or slow, it can affect the speed at which your website page loads. The speed at which consumers demand information now means that if your website doesn’t load in under 2 seconds, they will leave your site – perhaps going to your competitors.
  2. Increased frustration and stress for your employees
    When your employees arrive at work each day, they’re ready to complete their tasks. A slow or patchy Internet connection not only slows them down, but also can affect their morale and motivation.
  3. Reduced business productivity
    If your business has patchy or slow Internet, your employees will probably be spending a considerable amount of time waiting. Everyday work tasks like transferring files, waiting for attachments to load and web pages to open reduce productivity and can affect motivation. In 2013 a survey by Sandisk discovered the average employee wastes 1 week per year waiting on their company’s network to respond.

If your patchy and slow Internet is affecting your employees productivity and customer service, it may be time to consider an alternative provider. Find out how Summit business Internet plans and solutions can give your business fast, reliable Internet.

Take your business to new heights

I’ve spent a lot of time speaking to business owners about the impact of slow internet on their business. It amazes me when business owners tell me that “there’s nothing better available”, “we come in on the weekend to get the work done” or “we can’t afford it”.
Time is the one resource that is more precious than any other.
Did you realise that losing 20 minutes of productivity a day equates to 3 days a year. Time that you’ll never get back in your life.
Now, when we look at the compounding effect of this lost time and money on your business
  • Team of 5 = 15 Days a Year or $2,194 in Wages
  • Team of 10 = 30 Days a Year or $4,389 Wages
  • Team of 20 = 60 Days a Year or $8,779 Wages
  • Team of 50 = 150 Days a Year or $21,948 in Wages
*Wage data based on the Fairwork minimum wage of $18.29/Hr
Of course I haven’t even started to calculate the impact on
  • Staff Happiness
  • Job Efficiency & Productivity
  • Technology Improvements and Savings
  • Increase in revenue due to increased productivity
  • Decrease in staff wage costs due to increase in productivity
  • and the list goes on….
So what has Summit done to address this?
We’ve rolled out our next generation fixed wireless network in Melbourne. We’ve started with areas which are the most affected by internet problems. Areas include Braeside, Moorabbin Airport, Dingley Village, Rowville, Ferntree Gully, Mont Waverley, Glen Waverley and Dandenong South, to name a few.
For less than a cup of coffee a day, your business can have High-Speed, Business Grade Internet! Imagine that!
Are you interested in taking your business to new heights? We’re interested in getting you started on your journey. Fill in the form below and one of our consultants will be in touch to get you started on your journey.

Panda’s aren’t just cute and cuddly! Click for our special offer.

In business, we’re always looking for ways to do things better. Things to make us more efficient, save time and streamline processes. Last week I wrote about Calendly and how it has saved me hours with booking meetings.
This week, I’d like to introduce you to another amazing tool.

Introducing PandaDoc

Panda what now? PandaDoc is a business proposal and contract tool. It uses digital signature technology to reduce time to close deals. It streamlines and reduces paperwork and generally, makes it easier to do business.
When Summit moved to PandaDoc, we found that errors on application forms reduced. This was a huge time saver for our team. It meant less backwards and forwards getting all the information we needed.
Needing to do a quick quote or proposal? Create a library of items you sell and add them to a quote template with automatic calculation.
Quote to Payment – You betcha. With the Stripe Payment Gateway, your customers can approve and pay for your quote all in one hit.
Templates for easy document creation – Create easy to fill documents using content blocks.
Secure Signing – The best part of PandaDoc is the streamlined and secure signing.

We’ve teamed up with PandaDoc to bring Australia an amazing Offer.

For a limited time only, you’ll receive 2 Months Free and 30% off your PandaDoc Subscription for Life!
All you have to do is sign up here and Rick from PandaDoc will be in touch to get you started.
Part of Summit sharing the love to make your life easier 🙂
Find out how else we can make your life easier, drop us a line on 1300 049 749.

Tired of calendar ping pong? There’s a better way

For years, we’ve all played the game of calendar ping pong. It usually goes something like this;
“Hey John, when are you free for a meeting?”
“Hey Greg, I’m free on Monday between 1 and 3, Tuesday at 10 for an hour or, Friday any time”
“Hey Greg, Actually, No, I’m only available after 11 on Friday”
“Hey John, Let’s lock in Tuesday at 10” “Hey Greg, Sorry, I’m already booked there now, how about another time”
This look familiar? It sure does to me as this is how I used to work playing ping pong diary with customers, suppliers and our partners. Not only was it unproductive, but it was damn frustrating too!
Enter Calendly – this application has actually changed my life!
Now, I don’t usually make a bold claim like that, but it has.
Scheduling meetings now is easy! Send a link and you can see my availability and select a time and book. It integrates to my Office 365 and allows the person booking to cancel and reschedule at the click of a button.
So, what does this calendar goodness cost? A whopping $8 a month! Yep. That’s it.

How does it work?

Step 1 Sign up for your free trial and link it to your Office 365 or Google Apps for Work account. This will allow Calendly access to view and write to your calendar.
Step 2 – Define your meeting types. By default, Calendly gives you a few meetings, 15 Minutes, 30 Minutes and 60 Minutes. I’ve customised mine a bit to make it more defined
  • Phone Call – Sends the contact my direct phone number and a Zoom Meeting ID
  • Lunch Meeting – Allows the contact to request a lunch meeting between 12pm and 2pm and only 1 per day.
  • I blocked out times where I’m not taking face to face meetings such as when I’m working from home.
  • Built in buffer times so that it won’t allow bookings back to back to allow for travel and breaks.
Step 3 – send out your Calendly link and start booking meetings.
Yep – It’s that easy and there’s a free trial to get you started. AWESOME!
I’d love to help you with your Voice and Data requirements in your business.  Book in for a phone call and I’ll give you the best options for fast internet and savings on your phone bill.