Euroa Health is a healthcare provider located in Northern Victoria.
With the remote location, reliable bandwidth is difficult to access. Fibre connectivity is at a premium and NBN is not yet available.
Summit Internet has solved the bandwidth problem for Euroa Health by supplying a Managed 4G Service.
Using the latest in directional antenna and 4G technology, Euroa Health are able to access reliable high speed internet. This enables them to access key healthcare applications and provide world class healthcare.
“Thanks to Summit Internet, we’re finally able to offer our clients a fast and reliable internet service in regional Victoria”
Rod Firmer – Caslek Computing
Backed by the Telstra 4G network. Australia’s Fastest and Largest 4G network. Summit Internet offers a routable, static IP address on the Telstra 4G network.
“Our investment in innovation is what sets us apart. We push the boundaries of technology and provide what our partners need to get the job done.”
Greg Lipschitz – CEO, Summit Internet
In business these days it’s necessary to have a reliable internet connection. Your business and its internet connection are complementary. The kind of internet connection you need depends on what kind of business you have.
It goes without saying that if you’re a one man band who does minimal online work a Fibre service of 100Mbps would be overkill. Conversely, running an online film editing company on a 4G service would be equally preposterous.
So what is the best kind of internet connection for your business?
ADSL2+ & NBN
Whilst ADSL & NBN are cost effective it can actually end up costing you a lot more than you bargained for in lost productivity and downtime.
Both of these services are deemed “consumer” and don’t carry the same level of service assurance that true business ethernet and fibre services come with.
What do we mean by service assurance?
Service Assurance relates to how quickly your service runs, how quickly will the provider respond in the event of a problem, how quickly will a problem be fixed and if you will receive a rebate if your service isn’t running properly or is down.
Will I get the full speed on ADSL and NBN?
Both ADSL and NBN are speeds “up to” services. This means that whilst you may order a 25/5Mbps NBN service, it may only perform at 18/3Mbps. Similarly, ADSL theoretical maximum is 24/1Mbps, but rarely performs at full speed. This is due to a number of factors, mainly, the underlying technology of the copper network, distance from the exchange or node and network contention ratios.
If you run a small team or a business where an “always on” internet connection isn’t important, then an ADSL or NBN service may be suitable for your business.
If the internet is super important to your business operations, a Fibre or Ethernet Internet service is more suitable.
Ethernet and Fibre Internet
This is the most common type of connection that we provide at Summit. Fibre and ethernet internet services scale from small businesses all the way up to large enterprises. If you use cloud services like Office 365 and Google Apps, have multiple offices with a VPN, do a lot of video conferencing, need a dedicated internet service to upload or store files on cloud-based storage services or just need guaranteed speeds, then Fibre is the service for you.
Ethernet and Fibre services also have “symmetrical” speeds, meaning they have the same download and upload rates. The other reason businesses choose Ethernet and Fibre services is that they aren’t “best effort.” They’re guaranteed to be stable at the given speed, so if you’re on the 100/100Mbps plan, then that is what you get – 100Mbps download and 100Mbps upload.
Business Fibre and Ethernet services also carry Business Service Level Agreements which guarantee performance, uptime and fault restoration. In the unlikely event of an issue, you may be eligible for a percentage of your monthly fee as a service level credit.
Fixed Wireless is a service which uses microwave point-to-point wireless connections from the supplier tower or basestation to your premises. Some businesses, especially in remote areas, cannot always get a dedicated fibre service. In this instance, Fixed Wireless is a good solution because it is also a symmetrical service that allows you be on the same upload and download with no issues. Fixed Wireless is also a good option as a failover service as it can serve as a good backup to keep your business running smoothly if you have complications with your wired service.
Telstra 4G Mobile Broadband Data
Telstra 4G Mobile Broadband is great for businesses that are on the go or have staff that need network access when offsite. However, the service transmits through the Telstra 4G mobile towers, so there can be complications when users are not in mobile range. Most connections these days run through 4G technology that sometimes gets even better speeds than fixed services. This type of connection is useful for pop up shops, very small businesses who need a very small amount of data or as a contingency plan.
As you can see, there are benefits and drawbacks to each type of data service. If your business doesn’t rely heavily on the internet, a 100Mbps Ethernet connection would be of little use, while a slower connection would be a problem if you do a lot of teleconferencing. Determining why you need your data connection will help steer you in the right direction when it comes time to choose which type to go with.
To speak with an internet specialist about what solution is right for your business, give our team a call on 1300 049 749.
More and more companies are moving to the cloud. With business applications being online and more accessible, how are you ensuring that your business is always online to avoid costly downtime?
Thinking about your business, what online applications are you using?
- Accounting – Xero, Quickbooks, MYOB and Microsoft Dynamics
- Email & Collaboration – Microsoft Office 365, Google Apps for Work, Skype for Business, Google Hangouts
- File, Sync & Share – Dropbox, OneDrive for Business, Autotask Workplace & Sharepoint
- Online Meetings – GoToMeeting, Webex, Zoom and Skype for Business
- ERP – Pronto, Microsoft Dynamics, Netsuite, SAP Business One, Sage and MYOB EXO
How are you protecting your business connectivity from downtime? Many businesses I speak to have not thought about their connectivity to their core business systems. The cost of not having good connectivity for both a primary and backup could cost your business tens of thousands of dollars.
What’s the real cost of downtime?
- 10 Staff for 4 Hours at $30/Hour = $1,200
- 20 Staff for 6 Hours at $40/Hour = $4,800
- 30 Staff for 8 Hours at $50/Hour = $12,000
At Summit, we’re leading the way with our Fibre Internet Services, Ethernet Internet Services, EFM Internet Services and Fixed Wireless Internet Services. We’re backing up our customers primary internet service with super-fast data on the Telstra 4G Mobile Network with our seamless Managed 4G Failover service.
Having a 4G Internet Failover greatly reduces the impact on a business in the event of a primary failure and is a cost-effective way to maintain connectivity in the event of a failure.
If you’d like to get serious about your Business Internet Service then the Team at Summit Internet would love to help you design and deploy a fast and reliable data solution for your business.